Ordered food and when it arrived we had multiple items missing. Spent over an hour calling but never got an answer. Also tried messaging but still not got a response. Be
Andrew Marsden
Been using this takeaway since it opened as Paach bali and it used to be excellent but we had a really poor experience a few months ago where the food was very bland and just not worth the money. We decided to try them again yesterday and we had another bad experience and will not be using them again. We had prawn on puri and they were tiny and the puri would fit on a small saucer, it was quite bland and the prawns were also tiny. The main meals were not much better with the butter chicken was bland and the dansak didn't even have pineapple in which it has in the past (i do realise some curry houses don't add it but here has in the past). Don't know if the management of chef has changed but i can make a nicer one myself so will do so in future or travel further afield
T
Gone terrible.
Christopher Booth
Terrible starter, the lamb tikka was dry and overcooked, the lamb chop was dry and fatty. The curry we ordered was supposed to be a medium but was so hot that it was
D Midgley
Food absolutely spot on and vast menu and can choose what time to get delivered on there
Mia Buckley
Ordered over £60.00 worth of food tonight, and have spent over £200 in the past as it's my favourite Indian restaurant in Lees usually.I rang up because they had sent a small tikka massala sauce instead of a large chicken tikka massala curry. I explained what had happened and was met with a man on the phone claiming he had made the curry and there was no way they had sent the wrong item.I asked if there was a way they could have left it on the side or the orders had gotten mixed up or something. Continued to say he'd made it, which I found hard to believe that a chef was also dealing with customer service calls. Told me he'd speak to his manager and then put the phone down without taking my details.I rang back about 10 mins later and the same person started shouting at me as I politely explained again what had happened, offering to send photos and was met with more aggression. I said you're implying that I'm lying, Why would I when I'm a loyal customer?I'm aware that some people do lie to get free things, but the unwillingness to even hear me out was so unprofessional and to just ignore the fact that you've taken my money and haven't delivered the service. He then put the phone down on me, he was so rude. And by the sounds of things from previous reviews they do this regularly I assume to make more money which is theft.I will never eat here again, I always recommended this place to everyone but they really don't care about their customers and as someone who has worked in hospitality for years I understand how difficult the line of work can be, but the treatment I got tonight was not only rude but illegal. Really poor.
Joe Hamilton
Ordered for 4 people. 1 person's meal wasn't delivered. Called restaurant to complain and was hung up on twice as well as being shouted at that the missing item was delivered (when it wasn't). This has soured previous good experiences with the restaurant and will be ordering elsewhere in future.
Leilah Burke
Poor service, forgot items when I rang to explain they put the phone down and didn’t receive missing items after asking for them
Steven Owens
We have just had one of THE best meals we have ever had at tonight's Balti Night. The Food was amazing and the staff friendly & welcomingWe will most certainly return now you can dine in again
Pam Whyatt
Absolutely gorgeous food as always, highly recommend this food it is delicious ?
Absolutely stunning food, if I could give 10 stars I would. ? highly recommend, definatley our go to takeaway from now on ?
leonard davies
Had a take out Xmas eve .....not very nice tonite ...the lamb was more like beef and it was tough...chicken was cheap tasting....just not up to normal standard
Big Col
Excellent kebabs, fresh food and good delivery times. My new kebab place for sure. Thanks people.
Basil II Macedonia
I regularly order dinner from here, and the vegetarian food is always great.Vegetarian options: Many vegetarian options here.
Richard Metcalfe
First time ordering here tonight. Very nice food. Will use again. Use their own website to save compared to just eat delivery costs, plus the restaurant get charged a fortune by just eat.Delivery driver was really polite. 10/10
Ordered food and when it arrived we had multiple items missing. Spent over an hour calling but never got an answer. Also tried messaging but still not got a response. Be
Been using this takeaway since it opened as Paach bali and it used to be excellent but we had a really poor experience a few months ago where the food was very bland and just not worth the money. We decided to try them again yesterday and we had another bad experience and will not be using them again. We had prawn on puri and they were tiny and the puri would fit on a small saucer, it was quite bland and the prawns were also tiny. The main meals were not much better with the butter chicken was bland and the dansak didn't even have pineapple in which it has in the past (i do realise some curry houses don't add it but here has in the past). Don't know if the management of chef has changed but i can make a nicer one myself so will do so in future or travel further afield
Gone terrible.
Terrible starter, the lamb tikka was dry and overcooked, the lamb chop was dry and fatty. The curry we ordered was supposed to be a medium but was so hot that it was
Food absolutely spot on and vast menu and can choose what time to get delivered on there
Ordered over £60.00 worth of food tonight, and have spent over £200 in the past as it's my favourite Indian restaurant in Lees usually.I rang up because they had sent a small tikka massala sauce instead of a large chicken tikka massala curry. I explained what had happened and was met with a man on the phone claiming he had made the curry and there was no way they had sent the wrong item.I asked if there was a way they could have left it on the side or the orders had gotten mixed up or something. Continued to say he'd made it, which I found hard to believe that a chef was also dealing with customer service calls. Told me he'd speak to his manager and then put the phone down without taking my details.I rang back about 10 mins later and the same person started shouting at me as I politely explained again what had happened, offering to send photos and was met with more aggression. I said you're implying that I'm lying, Why would I when I'm a loyal customer?I'm aware that some people do lie to get free things, but the unwillingness to even hear me out was so unprofessional and to just ignore the fact that you've taken my money and haven't delivered the service. He then put the phone down on me, he was so rude. And by the sounds of things from previous reviews they do this regularly I assume to make more money which is theft.I will never eat here again, I always recommended this place to everyone but they really don't care about their customers and as someone who has worked in hospitality for years I understand how difficult the line of work can be, but the treatment I got tonight was not only rude but illegal. Really poor.
Ordered for 4 people. 1 person's meal wasn't delivered. Called restaurant to complain and was hung up on twice as well as being shouted at that the missing item was delivered (when it wasn't). This has soured previous good experiences with the restaurant and will be ordering elsewhere in future.
Poor service, forgot items when I rang to explain they put the phone down and didn’t receive missing items after asking for them
We have just had one of THE best meals we have ever had at tonight's Balti Night. The Food was amazing and the staff friendly & welcomingWe will most certainly return now you can dine in again
Absolutely gorgeous food as always, highly recommend this food it is delicious ?
Restaurantji Recommends
Absolutely stunning food, if I could give 10 stars I would. ? highly recommend, definatley our go to takeaway from now on ?
Had a take out Xmas eve .....not very nice tonite ...the lamb was more like beef and it was tough...chicken was cheap tasting....just not up to normal standard
Excellent kebabs, fresh food and good delivery times. My new kebab place for sure. Thanks people.
I regularly order dinner from here, and the vegetarian food is always great.Vegetarian options: Many vegetarian options here.
First time ordering here tonight. Very nice food. Will use again. Use their own website to save compared to just eat delivery costs, plus the restaurant get charged a fortune by just eat.Delivery driver was really polite. 10/10