This is our go to place for coffee and more. It's so chilled out here and it's free parking too. Really friendly staff who go above \\u0026 beyond for you.
Callum Heaton
Called at 8.30 Saturday all closed up lights off. Not the first time. If it closes at 8.30 that’s fine but don’t advertise 9.00
Wil Brooks
Can't count how many times now I've ordered from this place and they've got the orders wrong or missed putting the items in the bag. (Forever an optimist so i gave them multiple chances) but it has been about 6 or 7 different times now and so there has to be a serious quality control issue here.\\nJust ordered 2 items, only 2 (impossible to get this one wrong right?), a toastie and a coffee, and they forgot the toastie.\\nDo not Uber from this location its not worth it. At least in the shop you can remind them to give you what you paid for. Think the staff need to drink some of their own coffee and wake up a bit.
Terrie And Mark JMT Beauty and Wellness
Absolutely disgraceful.\\n\\nWe love Costa and would always choose this over any coffee shop. Went today and gave our order, the girl on the till couldn't find what we wanted and broke the order down costing us more and we had 3 iced teas.\\n\\nWhen we said about the cost she removed one of our drink. This was very nice of her however, after a long wait for ice tea they arrived warm and the ice cubes melted within a couple of seconds.\\n\\nWe sat and decided as we had already had words with the staff about the price we wouldn't bother going back up as we felt this was probably done on purpose as we complained about the error in price!\\n\\nReally not impressed with the staff here at all. Sorry but you need to do better.
Shona Prescott
Good choice of drinks and food 4 staff but had to wait for ages while they did online orders , one member of staff looked to be doing orders drinks etc while others wandered about, not overly busy either
Rob Berrisford
Nice and quiet. Never really a queue. Clean and friendly staff.
Kathryn Winrow
Slow and rude service. I understand they were busy because of the 50p deal but i waited 15 mins for my drink and that was because they did loads of drinks at once. Then when it came out drinks were put out in front of me, no comment from the staff member she just turned round and walked off. (Brown hair, glasses) In the end i ended up with the wrong drink but couldnt be bothered waiting to complain. Regular Costa user so this dissapointed me.
Graham Lowkes
Great Costa after a ski session. Pleasant staff and very helpful.
Dani Reeves
Queued for ages and then they wouldn’t serve me because I had snowboard boots on....in a snow venue errrrrr what’s the point in being at chill factor e if you’re not going to serve the people there. Weird concept??? The entire rest of the building is fine to walk around in boots though.
Bruce Dingle
coffee very good but couldn't scan my loyalty card.
Nice coffee and very surprised by there pro-masterbation policy.
Zara Stokes
The service there today wasn't the greatest experience. One of them had burned a toasted sandwich and it stank the whole place out. I also got a coconut cappuccino and half of it was froth. And the points machine never works!
Jo Lloyd
Soooooo slow I gave up after being in the queue for 5 mins. There were 3 people behind the counter literally just faffing about.
This is our go to place for coffee and more. It's so chilled out here and it's free parking too. Really friendly staff who go above \\u0026 beyond for you.
Called at 8.30 Saturday all closed up lights off. Not the first time. If it closes at 8.30 that’s fine but don’t advertise 9.00
Can't count how many times now I've ordered from this place and they've got the orders wrong or missed putting the items in the bag. (Forever an optimist so i gave them multiple chances) but it has been about 6 or 7 different times now and so there has to be a serious quality control issue here.\\nJust ordered 2 items, only 2 (impossible to get this one wrong right?), a toastie and a coffee, and they forgot the toastie.\\nDo not Uber from this location its not worth it. At least in the shop you can remind them to give you what you paid for. Think the staff need to drink some of their own coffee and wake up a bit.
Absolutely disgraceful.\\n\\nWe love Costa and would always choose this over any coffee shop. Went today and gave our order, the girl on the till couldn't find what we wanted and broke the order down costing us more and we had 3 iced teas.\\n\\nWhen we said about the cost she removed one of our drink. This was very nice of her however, after a long wait for ice tea they arrived warm and the ice cubes melted within a couple of seconds.\\n\\nWe sat and decided as we had already had words with the staff about the price we wouldn't bother going back up as we felt this was probably done on purpose as we complained about the error in price!\\n\\nReally not impressed with the staff here at all. Sorry but you need to do better.
Good choice of drinks and food 4 staff but had to wait for ages while they did online orders , one member of staff looked to be doing orders drinks etc while others wandered about, not overly busy either
Nice and quiet. Never really a queue. Clean and friendly staff.
Slow and rude service. I understand they were busy because of the 50p deal but i waited 15 mins for my drink and that was because they did loads of drinks at once. Then when it came out drinks were put out in front of me, no comment from the staff member she just turned round and walked off. (Brown hair, glasses) In the end i ended up with the wrong drink but couldnt be bothered waiting to complain. Regular Costa user so this dissapointed me.
Great Costa after a ski session. Pleasant staff and very helpful.
Queued for ages and then they wouldn’t serve me because I had snowboard boots on....in a snow venue errrrrr what’s the point in being at chill factor e if you’re not going to serve the people there. Weird concept??? The entire rest of the building is fine to walk around in boots though.
coffee very good but couldn't scan my loyalty card.
Restaurantji Recommends
Staff are great and friendly.
Cold and not very clean
Nice coffee and very surprised by there pro-masterbation policy.
The service there today wasn't the greatest experience. One of them had burned a toasted sandwich and it stank the whole place out. I also got a coconut cappuccino and half of it was froth. And the points machine never works!
Soooooo slow I gave up after being in the queue for 5 mins. There were 3 people behind the counter literally just faffing about.