KFC Stretford - Chester Road

Chester Road Unit 4, Castlemore Retail Park, Stretford, Manchester
0161 872 3478

Recent Reviews

Martin Green

No tissues, urinals dirty, the place has no heating on, I've kept my jacket on whilst eating. Not enough sauce on my tower burger, worst KFC I've been ever!

Laura Lawson

Way too much seasoning on chips, boneless fillets were OK, popcorn chicken was OK, chicken on the bone was so greasy. Wouldn't come here again. Staff member was friendly though.

Jessica Senior

Ordered KFC through the app and a had a meal missing and a water and some fries got it delivered the food was cold phoned the store up and was told I had to go to kfc to collect my meal that was missing or to collect it another day very rude staff on the

Elena V

Don’t go here you won’t even be acknowledged and if you manage to get someone’s attention they won’t even say hi or apologise for the wait or even look in your eyes and will just ignore you again and start doing something else. Don’t get me wrong I’ve worked in fast food industry over a year and I understand it’s hard if it’s mega busy but it wasn’t even that busy I could have done my own order in less than a minute. I walked out in shock, never had worse customer service anywhere else. A simple “hi, sorry about the wait I’ll be with you as soon as I can” would of been enough to make me wait.

Pauleen Lane

Fine for the kids but the excellent vegan burger has disappeared from the menu so won't be back.Vegetarian options: No vegetarian option left on the menu as they appear to have deleted the excellent vegan burger.

SA

Always miss items from my order, clowns work here,. If you’re going to do a job, do it

Yevhen World

it was difficult to give stars, 5 stars for food in such a place, but for this type of establishments 5, the service put everything in a pocket exactly so that 5 stars, the atmosphere is just like a place for a

Brandon Jenkins

Dined in for the first time before match day and it must be one of the worst KFC restaurants I've ever been to. Ordered two meals, and they dumped both in one small bucket with half the order missing. We ordered fries but got beans, ordered a sundae but got fruit. Went back to talk to them nicely to try to correct the order and they rudely told me they had no idea what I was talking about and that there was nothing wrong with it even though I had my receipt and order number in hand and showed it to them. Can't say I'll ever come back. Very unprofessional and lacking any customer service.

Rob Foster

I went here before a United game and I'd have to say it's one of the best run KFCs I've been too. The place was very busy but the food was flowing out no problems.. the woman going round cleaning was on fire too ?

Shirley May

I recently ordered a family feast, including a box of hot wings and a chicken wrap. Unfortunately, the chicken in the family feast were extremely dry, it (felt like it was all day chicken, the thought that should not be sold,) the thought that should not be sold, it felt like it was all day chicken. making them nearly inedible. We had to remove the coating, which is meant to be a crucial part of the experience, reminiscent of Kentucky Fried Chicken. However, I hesitated to bite into it, fearing it might break my teeth. Overall, I'm quite disappointed with the meal.

Lorna Mumto2 Cullen

Very slow. My poor child's whole meal was missing. The food wasn't great, it was cold. Did get sorted, but all whilst everyone else's food was getting cold. They were very understaffed. They needed more staff in.

Roamin Rob

I went here before a United game and I'd have to say it's one of the best run KFCs I've been too. The place was very busy but the food was flowing out no problems.. the woman going round cleaning was on fire too ?

Rose A

Quick and efficient service and food for a change, and kudos to whomever was in charge (female) on the front for being both helpful and knowledgeable with KFC menu and systems ?Parking: Excellent parking availability close to entrance

M

The guy with the glasses all deliveries ready we keep telling him please give our delivery and he ignore us he just make more orders it’s such a discussing he even don’t care about people we want to deliver food ASP he give food late for no reason all deliveries was ready.

Gemma Taylor

Came through the drive-through tonight stopped at the first microphone where you have to tell them what you’d like to eat no one was answering I was sat there in the car for at least three minutes so I drove round to see the manager and another colleague just picking food up out the oven and just eating it They were shocked to see me and told me I had to drive back round at the start again said to tell my order so I asked to speak to the manager he said he was a manager and he didn’t know who the manager was above him I thought it was an IG Nicola licking my fingers eating food cause I carton and they were doing the job right they wanted to send me that round the drive-through again to do much to start my order

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