Imperial Spice Takeaway

163 Elliott St, Tyldesley, Manchester
01942 876000

Recent Reviews

Andy Miller (Barney)

This place needs to shut,ordered 5.54pm,so would think,ok delivery slot,was told 1hour and 15 minutes, we live 5 minutes in a car away ,turned up 7.35pm,excuses,liars,food cold etc etc??????

Andrew Mcpike

Seems they have closed down but kept there website on! We ordered last night and the money has been taken from the bank but they haven't been open!! DO NOT

Azhar Abbas

10/10 totally recommended. Every thing best. Taste service and quality all 10/10

Waqar Syed

This is my regular local spot now, the food is amazing and so is the customer service, very friendly, and helpful - the curries etc - the taste is 10/10, thanks guys.

Aok

Ordered chicken tikka and I would like to say, food had so much flavours and the staff were friendly to introduce me to the food as it was my first time in the shop and area. Big T.

Stephen Plumbley

Normally really good service and food but today I ordered my food at 5.20 it has now passed 8pm and still no food , I have rang the shop 4 times and been given different excuses each time and keep getting told my food is on its way . Will never go back after this

Anonymous

Food has flavours, well cooked and customer service is amazing. I love it!!.

Lee Lu

After eventually getting order delivered after business lying and refusing 30 pervious orders to avoid letting us redeem our discount vouchers, food once delivered was discusting and gave the whole family food poisoning. We were all so poorly for 48 hours!!! Avoid at all costs. So many more decent curry and kebab takeaway places in Tyldesley that don't rob you and food is 100 times nicer than this dirty little takeaway now these bent owners taken over business.Imperial spice responded to my honest review above which did happen after the last ever order they made for me. I didn't cause a fuss at the time with how ill the food made us as I had just hoped this would have been a rare occurrence as I still trusted this business at this point. After reading some other people's later genuine reviews I believe food has been very poor with this owner who is now running the business. I will now honestly respond to this businesses lies they made about their loyal customer for years.I have never tried to claim £50 for any food a month later which had arrived. If this was the case the owner was happy to accept my orders up until I had redeemed enough vouchers to claim my discount off next order. The review above was for my last order before I would have received my discount.More importantly at no point had the owner said this was the issue when we spoke frequently and never ever told me I was banned by them because of this. Only when I last went into the shop to collect my order after a long shift in the NHS as my order was originally confirmed by the restaurant as accepted they said when I arrived at the shop, they have yet again cancelled my order as they were told they would not get the discount money back. The time before they told me they cancelled my order because there was no drivers, despite offering a delivery service throughout the rest of the day. The next time they rejected my order saying it was because their shop was being refurbished. The next time was because the kitchen was being cleaned. Then other times because they had no ingredients, then because there was too many orders. Each time they told me lie after lie and encouraged me to try again another time. I trusted them and did continue to place my orders as I was now excited to claim a discount off which I had earned. I was unaware of ever having my account banned. The last time when I spoke to the owner on the phone, they said their partners told them not to accept any of my orders because of an issue with my payment method and if they accepted my order there would be a risk they would not get the discount reimbursed and they would loose the discount part of the payment. Nothing ever made sense but if their new response is correct why lie to me each time we spoke. In all these years I have never dealt with a business like it and was so upset and angry when I arrived after my shift to collect some simple food this time for the family family I told the owner how bad it was to lie about kind, honest hard working people and especially those who have been a loyal customer for years with both old and new owners. After encouraging many of my local friends and family to use this business for good food until the food went downhill I have now informed everyone to avoid placing any further orders with this business at all costs! At no point did the owner ever ever ever say that I falsely reclaimed £50 for a order that was late, a month later, as each time I phoned they would tell me excuse after excuse & never once said it was because of this lie now they claim about me and was because they had actually banned me. This is the first time I have ever heard this new story.Wheelchair accessibility: No disabled parking available

Stuart Wilson

Very nice food, fresh spies, set meal for 2 recommended. Looked very clean and delivery within 3 miles. Great overall service

rob tyson

First time ordering from here and definitely this is going my favourite place lovely food and fast delivery

Janet Donaghy

Had the meal for one. Absolutely beautiful ?. More like meal for two. ?

doris hefenheim

Got the set meal for 2 wife and I absolutely loved it highly recommended

Connor Murphy

Most authentic food I have had absolutely delicious

James Lewis

Actually, ZERO out of FIVE, spend your money elsewhere as this is truly and utterly appalling.If it was possible to give it a negative score, I would.Horrific customer service, cold food, wrong order and an outrageous angry attitude. No customer service skills. Food put straight in the bin.

Paul

Oh dear. Whats gone wrong here?New owners 2-3 weeks ago apparently but still trading under old name.Pappadoms stale smelling and tasting odd (as if stored incorrectly)?Onion Bhajis not cooked, raw and completely mushy in the middle.Seek kebab tasted like cheap supermarket version at best and was burnt.Bombay Aloo ordered...but a vegetable bhaji sent instead which was raw and completely inedible.Curries a 6 out of 10 with black pieces of burnt chicken in.Rang to offer constructive criticism and told Manager would rimg me back but no reply after a few days, bit worrying really.I don't post poor comments, but please save your money guys as half of my £25 went straight in the bin!

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