Nearly had a lovely evening there until the manager came over and started talking to us, it felt like such an uncomfortable interaction. She asked us a lot of personal questions about our lives, going round the table discussing our age, whether we worked, were married and had children, commenting on our ages, assuming some of us didn't work due to age/disability. She did not seem to know when to stop talking/asking more personal questions. This changed the evening from a relaxing time enjoying food to feeling uncomfortable and upset at some of the comments. It was very intrusive. We have been going to this restaurant for years but have been put off going back due to this strange and uncomfortable experience. The manager needs to understand that some people go out for a meal to spend time with each other and to get away from the stresses in life, and do not want question after question about personal matters or have their age/looks commented on! I could have made a few comments back to her, but I have an understanding of being polite and not insulting people and wanted to remain civilised. Will not be back.
Monkeys Uncle Dubz Club
Good little hidden gem in Urmston. The food was authentic and piping hot and delicious.Staff were friendly and service was quick.Highly
Beki Meson
We were really looking forward to the tapas here but we left disappointed. We asked how many dishes to order and were encouraged to get far too many before we decided to cancel some. Wine wasn't nice and food didn't taste authentic.Lots of lamb and very little pork, also not sure how Spanish lamb shish is! I suspect the new management of this place are trying to move away from the old menu. They should just close and reopen as a middle Eastern restaurant really.Overall wouldn't recommend I'm afraid.
leigh palmer
A real shame because we’d heard such good things! We visited in late november on a thursday at past 6pm and we were the only people in for a good while, another table did come in towards the end but it was so quiet we felt we had to whisper. Absolutely can’t fault the waitress though, seemed very grateful for the custom and was really chatty and friendly and was the main reason we actually stayed. I’m not sure if it was because it was so quiet that standards dropped, but a lot of the food felt microwaved and was simultaneously both hot and cold in parts (especially the vine leaves) and left us feeling unwell after. The meatballs felt frozen or definitely not fresh and dry, and the patatas bravas was the worst part, just not authentic at all. The patatas bravas just had no flavour and the potatoes were mushy but burnt on top, it felt like they’d been cooked in the tomato water then shoved in an oven, the sauce was just slightly tomato flavoured water which was really disappointing because it’s not even difficult to make. the feta stuffed peppers were so oily, the vine leaves were incredibly mushy as previously said the temperature was so uneven. The feta cheese triangles were actually okay and probably my favourite part, but the salmon croquettes were really a mistake on our part and considering the rest of the food we’d have been better to not even try them. Decided to get the tiramisu at the end and honestly that felt homemade and fresh and the waitress also gave us a free shot which was a saving grace. As i said super disappointing, really wanted to like it! not sure what went wrong.
Jo Matthews
Our first time lovely food, great friendly & helpful staff will be returning
mike ainsworth
Never fails to deliver great food all served by such friendly staff great ambience, not the biggest place but that's what makes it special and the Hot & spicy Chicken wings are
Anthea Wood
5* food and
Neil Wilson
Absolutely use to love this place - when the male waiting staff managed it. Since the new female manager and staff and taken over, the service is the worst I have ever experienced. I have been in 4 times since Boxing Day and it is no better!! I have raised this directly with the manageress and communicated by email and nothing changes! She only becomes defensive! I hope the owner brings in new waiting staff that know what they are doing.
linda Wilson
Has been my favourite place for many years but unfortunately front of house staff are not aware what is going on tables waiting with empty glasses to try getting drinks, and very slow food service, i am gutted because the food is fantastic but won't be going anytime soon ☹
Sharon Adkinson
Have been to La Torre a number of times and the food is amazing. However it has recently had a change in front of house staff and the service is very poor. As a table of 9 we found it difficult to attract the attention of the staff who walk around paying no attention to the customers and take an age to bring the orders when requested.I have spoken to the manager about this the last 2 times we have been in and unfortunately may have to find a new favourite from the many other restaurants in Urmston.
First time visiting here after recommendation from a friend. Friendly and welcoming restaurant and the food was delicious, flavoursome and great value for money. You could tell everything was freshly cooked to order and full of flavour. Our son loved the spicy chicken wings, the mixed meat paella was our favourite, again full of flavour and with plenty of chicken and chorizo. We also had Chocolate Fudge Cake and Tiramisu for pudding which were both delicious. Definitely recommend and we will be back.
suedave2014
Dinner with 10 friends. Very good quality tapas .Portions were quite large, well presented and hot. Bread starters, 24 tapas, wine and other drinks, a few sweets and coffee. £250 total bill. Service very friendly.
holidaytrout
We have been going to La Torre since it opened many years ago, and when it changed hands we visited last year. We were very surprised to find two young Greek men in charge, and amazed to experience wonderful tapas, so much so that I visited again with my girlfriends, enjoying even tastier food and a great atmosphere. However, our visit last night was very disappointing both in terms of bland food and poor atmosphere. No sign of the charismatic Greek men and it was staffed by ladies who were efficient but not warm (and the restaurant was pretty chilly!). Toilet area and corridor was simply awful, needs a deep clean and decorating. As for the menu, it seems that corners have been cut, the chefs don’t understand Spanish food and the lack of herbs, garlic and quality ingredients mean that we won’t return. A real loss for our town.
Alan Potts
Am a regular here. Been going to this restaurant for many years.Food and service is always good.
Nearly had a lovely evening there until the manager came over and started talking to us, it felt like such an uncomfortable interaction. She asked us a lot of personal questions about our lives, going round the table discussing our age, whether we worked, were married and had children, commenting on our ages, assuming some of us didn't work due to age/disability. She did not seem to know when to stop talking/asking more personal questions. This changed the evening from a relaxing time enjoying food to feeling uncomfortable and upset at some of the comments. It was very intrusive. We have been going to this restaurant for years but have been put off going back due to this strange and uncomfortable experience. The manager needs to understand that some people go out for a meal to spend time with each other and to get away from the stresses in life, and do not want question after question about personal matters or have their age/looks commented on! I could have made a few comments back to her, but I have an understanding of being polite and not insulting people and wanted to remain civilised. Will not be back.
Good little hidden gem in Urmston. The food was authentic and piping hot and delicious.Staff were friendly and service was quick.Highly
We were really looking forward to the tapas here but we left disappointed. We asked how many dishes to order and were encouraged to get far too many before we decided to cancel some. Wine wasn't nice and food didn't taste authentic.Lots of lamb and very little pork, also not sure how Spanish lamb shish is! I suspect the new management of this place are trying to move away from the old menu. They should just close and reopen as a middle Eastern restaurant really.Overall wouldn't recommend I'm afraid.
A real shame because we’d heard such good things! We visited in late november on a thursday at past 6pm and we were the only people in for a good while, another table did come in towards the end but it was so quiet we felt we had to whisper. Absolutely can’t fault the waitress though, seemed very grateful for the custom and was really chatty and friendly and was the main reason we actually stayed. I’m not sure if it was because it was so quiet that standards dropped, but a lot of the food felt microwaved and was simultaneously both hot and cold in parts (especially the vine leaves) and left us feeling unwell after. The meatballs felt frozen or definitely not fresh and dry, and the patatas bravas was the worst part, just not authentic at all. The patatas bravas just had no flavour and the potatoes were mushy but burnt on top, it felt like they’d been cooked in the tomato water then shoved in an oven, the sauce was just slightly tomato flavoured water which was really disappointing because it’s not even difficult to make. the feta stuffed peppers were so oily, the vine leaves were incredibly mushy as previously said the temperature was so uneven. The feta cheese triangles were actually okay and probably my favourite part, but the salmon croquettes were really a mistake on our part and considering the rest of the food we’d have been better to not even try them. Decided to get the tiramisu at the end and honestly that felt homemade and fresh and the waitress also gave us a free shot which was a saving grace. As i said super disappointing, really wanted to like it! not sure what went wrong.
Our first time lovely food, great friendly & helpful staff will be returning
Never fails to deliver great food all served by such friendly staff great ambience, not the biggest place but that's what makes it special and the Hot & spicy Chicken wings are
5* food and
Absolutely use to love this place - when the male waiting staff managed it. Since the new female manager and staff and taken over, the service is the worst I have ever experienced. I have been in 4 times since Boxing Day and it is no better!! I have raised this directly with the manageress and communicated by email and nothing changes! She only becomes defensive! I hope the owner brings in new waiting staff that know what they are doing.
Has been my favourite place for many years but unfortunately front of house staff are not aware what is going on tables waiting with empty glasses to try getting drinks, and very slow food service, i am gutted because the food is fantastic but won't be going anytime soon ☹
Have been to La Torre a number of times and the food is amazing. However it has recently had a change in front of house staff and the service is very poor. As a table of 9 we found it difficult to attract the attention of the staff who walk around paying no attention to the customers and take an age to bring the orders when requested.I have spoken to the manager about this the last 2 times we have been in and unfortunately may have to find a new favourite from the many other restaurants in Urmston.
Restaurantji Recommends
Hidden gem! Great
First time visiting here after recommendation from a friend. Friendly and welcoming restaurant and the food was delicious, flavoursome and great value for money. You could tell everything was freshly cooked to order and full of flavour. Our son loved the spicy chicken wings, the mixed meat paella was our favourite, again full of flavour and with plenty of chicken and chorizo. We also had Chocolate Fudge Cake and Tiramisu for pudding which were both delicious. Definitely recommend and we will be back.
Dinner with 10 friends. Very good quality tapas .Portions were quite large, well presented and hot. Bread starters, 24 tapas, wine and other drinks, a few sweets and coffee. £250 total bill. Service very friendly.
We have been going to La Torre since it opened many years ago, and when it changed hands we visited last year. We were very surprised to find two young Greek men in charge, and amazed to experience wonderful tapas, so much so that I visited again with my girlfriends, enjoying even tastier food and a great atmosphere. However, our visit last night was very disappointing both in terms of bland food and poor atmosphere. No sign of the charismatic Greek men and it was staffed by ladies who were efficient but not warm (and the restaurant was pretty chilly!). Toilet area and corridor was simply awful, needs a deep clean and decorating. As for the menu, it seems that corners have been cut, the chefs don’t understand Spanish food and the lack of herbs, garlic and quality ingredients mean that we won’t return. A real loss for our town.
Am a regular here. Been going to this restaurant for many years.Food and service is always good.