Live 10 minutes away.Ordered Bolognese & chips.Was told 15 minutes.Picked up my order,got the order home & it was cold.The chips were obviously kept warm under a heater & the Bolognese must have been microwaved.There only resolution was 'bring the chips back & we will re-heat them'. Absolute disgraceDo not order from here...£15 wasted.
Lisa
Extremely fast delivery and great food as usual. We ordered online for delivery on a Tuesday evening. Estimated delivery said 1 hour 20 mins but it turned up in less than 20 mins and all food was hot. Excellent service.
georgia mccullough
Still sat here on a Tuesday now 3 hours nearly and still waiting lady lied on the phone 3 times about where it is absolute shambles won’t be ordering again.
Katie Osullivan
Food is brilliant, however their delivery times really poor. We live a 4 min drive away, rang 20 minutes after latest approx delivery time for it to not even have left the shop. 2+ hours is a bit much, probs more expected if it was a weekend but not a Tuesday.
Darren Henderson
So we’ve never had a problem before with the food or service! However this evening we ordered food at 19:33 we were told an hour for delivery a call to the shop an hour and 15 mins later we were then told it’ll be 20mins as we’re really busy! Another call 30 mins later to ask if it was on its way and was told 5 mins!! Almost 2 hours for food from the first phone call wasn’t the best service we’ve had off Italian express! But will say the driver was fully apologetic! I’m sorry to post this as a negative review but there was obviously a lack of communication in the shop this evening.
clare hall
Used to be really good, had a couple of bad experiences so haven’t ordered for a long time but thought we would give it another chance…….wish we hadn’t bothered, took 1hr 20min to arrive and once it did was all cold. Very poor & will never order again, don’t waste your time & money.
Shaban Sina
The worse service I ordered a food from Uber here and I receive my food after 2 hours and it’s cold dry food
farid
Lovely food and top peopleOwner is a top bloke ? ?
Joseph Rea
Very poor service food over 30min lateChased up 3 times each time saying its on the way I live 3min drive from the place.Didn't even apologise lost my regular orders never again will I go.And the attitude of the girl answering the phone was so bad, she should never be in the job.If mystaff had that attitude with customers she would be out of the job instantly
Shocking service after ordering for years...quality..price and forgetting delivery order... will not be ordering from here again
Briana Norton
Terrible service and delivery times have been 2hours+ when ordering to our home. Stone cold food and missing items on every delivery. Dismissive staff over the phone - not sure what’s happened to this place
King Puppo
The food is getting worse and the prices higher. Things arrive cold and 16 pounds for a small pizza is just silly.
James Brocklebank
Really good pizza, always ready when you want collection, usually only 10 minutes which is excellent. Good choice of sides. Let down by their delivery times if you want delivery, always takes much longer than they say. Highly recommend collection and have never been disappointed when collected.
Andrew Lees
I used to love these guys but their deliveries have gotten later & later & their food colder & colder. Don't know what's happened there as they used to be superb. Won't be ordering from them any more unfortunately.
Live 10 minutes away.Ordered Bolognese & chips.Was told 15 minutes.Picked up my order,got the order home & it was cold.The chips were obviously kept warm under a heater & the Bolognese must have been microwaved.There only resolution was 'bring the chips back & we will re-heat them'. Absolute disgraceDo not order from here...£15 wasted.
Extremely fast delivery and great food as usual. We ordered online for delivery on a Tuesday evening. Estimated delivery said 1 hour 20 mins but it turned up in less than 20 mins and all food was hot. Excellent service.
Still sat here on a Tuesday now 3 hours nearly and still waiting lady lied on the phone 3 times about where it is absolute shambles won’t be ordering again.
Food is brilliant, however their delivery times really poor. We live a 4 min drive away, rang 20 minutes after latest approx delivery time for it to not even have left the shop. 2+ hours is a bit much, probs more expected if it was a weekend but not a Tuesday.
So we’ve never had a problem before with the food or service! However this evening we ordered food at 19:33 we were told an hour for delivery a call to the shop an hour and 15 mins later we were then told it’ll be 20mins as we’re really busy! Another call 30 mins later to ask if it was on its way and was told 5 mins!! Almost 2 hours for food from the first phone call wasn’t the best service we’ve had off Italian express! But will say the driver was fully apologetic! I’m sorry to post this as a negative review but there was obviously a lack of communication in the shop this evening.
Used to be really good, had a couple of bad experiences so haven’t ordered for a long time but thought we would give it another chance…….wish we hadn’t bothered, took 1hr 20min to arrive and once it did was all cold. Very poor & will never order again, don’t waste your time & money.
The worse service I ordered a food from Uber here and I receive my food after 2 hours and it’s cold dry food
Lovely food and top peopleOwner is a top bloke ? ?
Very poor service food over 30min lateChased up 3 times each time saying its on the way I live 3min drive from the place.Didn't even apologise lost my regular orders never again will I go.And the attitude of the girl answering the phone was so bad, she should never be in the job.If mystaff had that attitude with customers she would be out of the job instantly
Best pizza I’ve ever had
Restaurantji Recommends
Shocking service after ordering for years...quality..price and forgetting delivery order... will not be ordering from here again
Terrible service and delivery times have been 2hours+ when ordering to our home. Stone cold food and missing items on every delivery. Dismissive staff over the phone - not sure what’s happened to this place
The food is getting worse and the prices higher. Things arrive cold and 16 pounds for a small pizza is just silly.
Really good pizza, always ready when you want collection, usually only 10 minutes which is excellent. Good choice of sides. Let down by their delivery times if you want delivery, always takes much longer than they say. Highly recommend collection and have never been disappointed when collected.
I used to love these guys but their deliveries have gotten later & later & their food colder & colder. Don't know what's happened there as they used to be superb. Won't be ordering from them any more unfortunately.