Always missing items. It's a lottery whether what you have ordered turns up. When using the delivery partners you can't complain to the restaurant and get directed elsewhere. Its the restaurant that miss the items out and no ability to contact them after items paid for don't arrive. Honestly just don't bother!
Retro Gamer
McDonald's are terrible, you wait up to 15 to 20 minutes for your food to come to you that is cold. It is barely tasty and the service is really bad, the staff always have an attitude issue towards you for pointing out that the food is cold when you have a right to tell them when you are paying high prices for their products.
Louise Dolman
Went thou the drive thur today. And both staff very rude. Not even a hello... even got my order wrong.Only polite person was a young man at the counter who helped me and corrected my order.
Alisdair Stevens
What a. Joke .Ordered on line and payed on line .collected food .Got home only to find item missing.Only 4 chilli cheese bites .But all the same . Missing.Tried to contact them by phone no answer.Tried on app but app kept crashing and freezing.Tried to send email to Macdonald's to complain how difficult it was to contact them . Couldn't send a email as needed a receipt number.I had no receipt number as had email confirmation.So I had to drive back to McDonald's to make a complaint about how had it was to contact them ...1 hour of my life I won't get back ..Absolutel joke ...
Gemma Flurry
Ordered through McDonald’s app but items were missing, can’t complain through app, can’t get hold of restaurant. Just have to suck up that you paid for something that doesn’t get delivered. Absolutely ridiculous and poor customer
Pub Reviewer-UK
As McDonalds go this is actually a fairly good one, obviously my burger didn’t look anything like the picture, but that is just standard from a Maccy D’s.My only complaint was that the fries weren’t full, this is just annoying and something that should just happen naturally especially as they cost them nothing in the first place.Staff were friendly, the place was clean, they even had some fairly cool furniture including a sofa by the window that was actually quite comfy.Kid-friendliness: They had a bunch of iPads that one kid seemed to be loving.
Kerry Reynolds
Lovely clean restaurant with lots of space to sit, it also has a play area for children which is good, but service is slow, we waited 25 minutes for our food.Kid-friendliness: Play areaWheelchair accessibility: Parking outside for disabled badge holders
alessandro passaglia
World best clean McDonald. So clean. Spotless. Soft play it’s a bonus. Anyway they forgot to give us a bag of melon and 2 sides that we ordered. A super clean experience stained by those small mistakes.
906ronh
We occasionally call into this McDonald's and often treat ourselves to a Mcflurry, which they used to be worth the money. The cone it comes in, the ice cream barely covers a quarter of the cone now. The toppings are so tight, hardly any on it. For £1.49 it really isn't worth the money. Back in the day it used to be a lot more generous. Portion size should be double what you are charging for. This isn't a one off, this has now happened on several visits.
Gizmo
Food was Fantastic - fresh and hot.\\nService was not so good, as an Ex-McDonalds manager I can understand a little bit. But when we got served on the till the young man was clearly new and didn't understand how to do a discount so he went and got help yet the guy who tried to help him removed our order and didn't listen to the first guy and finally after 10 minutes, we got our order back on the till and got the Employee Discount since we asked for Military Discount which was nice ?. But there was a huge line of people behind us and only had 1 till and 1 kiosk. Very small and crampt so say how busy the store was.\\n\\nFood was great though, piping hot fries and fresh chicken big Mac ? Definitely would go again but maybe via DT.
I ordered for delivery 31March a wrap and chicken nuggets with dips. A burger and chips. All were luke warm on arrival. Nuggets lacked flavour and no dips were received. Chips were stale. The wrap was only half filled so entirely disappointed. May be better than in house but I wont order online again.
russellkC4047VT
Disappointed again. They never get the order right even though you put it in the machine. It's like they don't read the receipt. And the coke tasted of sprite.
Age OfZac
Awful portions (chips \\u0026 drink only full halfway), every single time I order without pickles there's pickles in the burger \\u0026 some staff members almost chuck the bag through the window at you.\\n\\nThose taking the orders are usually lovely - not sure where the disconnect is, but it happens so much that I felt like I had to post a review.
Bharat Tailor
Fries were only 1/2 filled. Fish burger had missing items (was customised). Took much longer than expected (off peak, hardly any customers) to pick up food. No table service.
sfG2404DA
My friend waited 40 mins for chips and a drink and staff weren't helpful and mine came after only 10 minutes
Always missing items. It's a lottery whether what you have ordered turns up. When using the delivery partners you can't complain to the restaurant and get directed elsewhere. Its the restaurant that miss the items out and no ability to contact them after items paid for don't arrive. Honestly just don't bother!
McDonald's are terrible, you wait up to 15 to 20 minutes for your food to come to you that is cold. It is barely tasty and the service is really bad, the staff always have an attitude issue towards you for pointing out that the food is cold when you have a right to tell them when you are paying high prices for their products.
Went thou the drive thur today. And both staff very rude. Not even a hello... even got my order wrong.Only polite person was a young man at the counter who helped me and corrected my order.
What a. Joke .Ordered on line and payed on line .collected food .Got home only to find item missing.Only 4 chilli cheese bites .But all the same . Missing.Tried to contact them by phone no answer.Tried on app but app kept crashing and freezing.Tried to send email to Macdonald's to complain how difficult it was to contact them . Couldn't send a email as needed a receipt number.I had no receipt number as had email confirmation.So I had to drive back to McDonald's to make a complaint about how had it was to contact them ...1 hour of my life I won't get back ..Absolutel joke ...
Ordered through McDonald’s app but items were missing, can’t complain through app, can’t get hold of restaurant. Just have to suck up that you paid for something that doesn’t get delivered. Absolutely ridiculous and poor customer
As McDonalds go this is actually a fairly good one, obviously my burger didn’t look anything like the picture, but that is just standard from a Maccy D’s.My only complaint was that the fries weren’t full, this is just annoying and something that should just happen naturally especially as they cost them nothing in the first place.Staff were friendly, the place was clean, they even had some fairly cool furniture including a sofa by the window that was actually quite comfy.Kid-friendliness: They had a bunch of iPads that one kid seemed to be loving.
Lovely clean restaurant with lots of space to sit, it also has a play area for children which is good, but service is slow, we waited 25 minutes for our food.Kid-friendliness: Play areaWheelchair accessibility: Parking outside for disabled badge holders
World best clean McDonald. So clean. Spotless. Soft play it’s a bonus. Anyway they forgot to give us a bag of melon and 2 sides that we ordered. A super clean experience stained by those small mistakes.
We occasionally call into this McDonald's and often treat ourselves to a Mcflurry, which they used to be worth the money. The cone it comes in, the ice cream barely covers a quarter of the cone now. The toppings are so tight, hardly any on it. For £1.49 it really isn't worth the money. Back in the day it used to be a lot more generous. Portion size should be double what you are charging for. This isn't a one off, this has now happened on several visits.
Food was Fantastic - fresh and hot.\\nService was not so good, as an Ex-McDonalds manager I can understand a little bit. But when we got served on the till the young man was clearly new and didn't understand how to do a discount so he went and got help yet the guy who tried to help him removed our order and didn't listen to the first guy and finally after 10 minutes, we got our order back on the till and got the Employee Discount since we asked for Military Discount which was nice ?. But there was a huge line of people behind us and only had 1 till and 1 kiosk. Very small and crampt so say how busy the store was.\\n\\nFood was great though, piping hot fries and fresh chicken big Mac ? Definitely would go again but maybe via DT.
Restaurantji Recommends
I ordered for delivery 31March a wrap and chicken nuggets with dips. A burger and chips. All were luke warm on arrival. Nuggets lacked flavour and no dips were received. Chips were stale. The wrap was only half filled so entirely disappointed. May be better than in house but I wont order online again.
Disappointed again. They never get the order right even though you put it in the machine. It's like they don't read the receipt. And the coke tasted of sprite.
Awful portions (chips \\u0026 drink only full halfway), every single time I order without pickles there's pickles in the burger \\u0026 some staff members almost chuck the bag through the window at you.\\n\\nThose taking the orders are usually lovely - not sure where the disconnect is, but it happens so much that I felt like I had to post a review.
Fries were only 1/2 filled. Fish burger had missing items (was customised). Took much longer than expected (off peak, hardly any customers) to pick up food. No table service.
My friend waited 40 mins for chips and a drink and staff weren't helpful and mine came after only 10 minutes