I ordered the meal for 1 bundle on just eat, pizza was pretty much cold and didn’t receive the dough balls. Very
Ray T
Booked in advance by some weeks for Christmas Eve. The food was great, the welcome and attitude of the Manager, no so good. We were shown to a table that was unusable as the till was directly next to it and over hanging the table. Imposing and I’m pretty sure I would have banged my head on it. The Manager, insisting the till was not in use, would not move us to another table until I made a fuss arguing that they were busy and that they had been turning people away. The obvious discussions going on between her and the staff in the corner made us feel awkward. As a result we ended up rushing our food and leaving without a desert. Interestingly the till was used and other tables remained available for the time we were there. Not ideal. Perhaps additional training for her would be advised.
Lth Caregiver
Food was great will definitely be back!
Tedy1899 FCBarcelona
Food was great , good service but my girlfriends pizza came before,and mine 5 minutes later as apparently my pizza got burnt.So I had to mention it to the waitress and I had a coffe for free.
V7829TTpaulb
Oh dear. Oh my word. This was my worst Pizza Express experience ever: and I’ve been going to Pizza Express since 1988. Honestly, no joke, it’s the worst pizza I’ve ever had. This franchise, which I have sponsored over many years, has recently been taken over by another family. The new family are yet to master the art of pizza making and also the art of customer interaction (the constant sniffing of my server was off putting, bordering comic. I’ve had the same pizza for 35 years: American with extra mushrooms, if it ain’t broken etc. Well this bad boy was well and truly broken. 3 hours post meal it’s sitting, rather uncomfortably, in the pit of my stomach. My two kids, unprompted, feel the same. Actually, I’m gutted. It’s like being let down by an old friend. Out of loyalty, I will give the new family another chance, perhaps let them get accustomed to the oven and ingredients, perhaps a couple months will help. God, I hope so.
Vanessa Binnie-Ritchie
Enjoyable time good service, not rushed when we
Emily B
Fantastic service tonight despite staff shortages. Staff were attentive and friendly, and showed good awareness of allergens and care in taking our order correctly. They really went the extra mile, and service felt personal, warm and sincere. Food was delicious as ever. Thank you for a great experience.Dietary restrictions: Good range for children with dairy allergies - the availability of vegan butter for the dough balls was a real bonus. The order was taken with care, double-checked with us, and dietary requirements highlighted to the kitchen.Kid-friendliness: The colouring sheets and hats are always a hit. Menu is great. Staff were welcoming and chatty with the children. It was really nice not to feel like a bother!
152bobby
Nice pizza and Calzone. Staff were nice enough. A bit too many young kids let loose to runaround the restaurant for my liking.
French_1404
The food and staff are always good and it’s been a family fave for years. However, it’s not a cheap dinner, easily £100, and for that I’d expect to be eating in nice surroundings. The floor has been filthy on out last few visits, the staff need to be sweeping the floor after tables leave. The actual restaurant is in serious need of a refurb, it hasn’t had a penny spent on it since it’s opened. It’s very worn, furniture needs replacing, needs a repaint, deep clean etc. I don’t expect to pay £100+ and be eating in the equivalent of a shopping centre food mall. In terms of cleanliness and comfort that’s what it compares to. McDonalds is cleaner and more comfortable.
Waitey80
What's the point of offering a delivery service when the food is stone cold by the time it arrives??
Ordered through Uber eats. Previously had this pizza and it was great and made nicely. On this occasion it looked and tasted like someone who was not a suitably trained pizza chef had made it. Dough was thick and not cooked through properly. Toppings had been strewn on with no care for consistency or appearance.£15 for a pizza is a fair price when it’s well made but not like this. Disappointing as it’s been great in the past from this branch.Uber eats also have a habit of stacking orders so your food arrives cold.
Helen C
My daughter and I enjoyed a delicious pizza here. The restaurant is on the High Street, with plenty of parking available near by. We hadn't booked a table, and as it wasn't too busy, we chose a table by the window. I had a large glass of Pinot, which went perfectly with the Fiorentina pizza (the one with spinach and egg!) The service was just right - unobtrusive, but attentive. The meal was great value for money; our pizzas were cooked to perfection! We were given a box to take home our uneaten pizza, which we enjoyed the next day. Obviously, Pizza Express is a nationwide chain; but you don't always get the same wonderful experience you are guaranteed to get in the Fleet branch. Would highly recommend!
jessica pelling
Staff are very friendly and make the family feel welcomed very good towards my son, food is amazing come out and is still hot food and drinks are a good price the service and atmosphere is amazing will definitely be coming back and recommending to othersKid-friendliness: Very welcoming of children of all ages my sons one and the staff where interacting with him and making smile
Alexsandra Hughes
Great place to eat, food was delicious, service was great. We will definitely go again!
Margaret
Great experience. Had my grandchildren with me and they enjoyed the food . The service was quick and the food great. Will come again. Thank you
I ordered the meal for 1 bundle on just eat, pizza was pretty much cold and didn’t receive the dough balls. Very
Booked in advance by some weeks for Christmas Eve. The food was great, the welcome and attitude of the Manager, no so good. We were shown to a table that was unusable as the till was directly next to it and over hanging the table. Imposing and I’m pretty sure I would have banged my head on it. The Manager, insisting the till was not in use, would not move us to another table until I made a fuss arguing that they were busy and that they had been turning people away. The obvious discussions going on between her and the staff in the corner made us feel awkward. As a result we ended up rushing our food and leaving without a desert. Interestingly the till was used and other tables remained available for the time we were there. Not ideal. Perhaps additional training for her would be advised.
Food was great will definitely be back!
Food was great , good service but my girlfriends pizza came before,and mine 5 minutes later as apparently my pizza got burnt.So I had to mention it to the waitress and I had a coffe for free.
Oh dear. Oh my word. This was my worst Pizza Express experience ever: and I’ve been going to Pizza Express since 1988. Honestly, no joke, it’s the worst pizza I’ve ever had. This franchise, which I have sponsored over many years, has recently been taken over by another family. The new family are yet to master the art of pizza making and also the art of customer interaction (the constant sniffing of my server was off putting, bordering comic. I’ve had the same pizza for 35 years: American with extra mushrooms, if it ain’t broken etc. Well this bad boy was well and truly broken. 3 hours post meal it’s sitting, rather uncomfortably, in the pit of my stomach. My two kids, unprompted, feel the same. Actually, I’m gutted. It’s like being let down by an old friend. Out of loyalty, I will give the new family another chance, perhaps let them get accustomed to the oven and ingredients, perhaps a couple months will help. God, I hope so.
Enjoyable time good service, not rushed when we
Fantastic service tonight despite staff shortages. Staff were attentive and friendly, and showed good awareness of allergens and care in taking our order correctly. They really went the extra mile, and service felt personal, warm and sincere. Food was delicious as ever. Thank you for a great experience.Dietary restrictions: Good range for children with dairy allergies - the availability of vegan butter for the dough balls was a real bonus. The order was taken with care, double-checked with us, and dietary requirements highlighted to the kitchen.Kid-friendliness: The colouring sheets and hats are always a hit. Menu is great. Staff were welcoming and chatty with the children. It was really nice not to feel like a bother!
Nice pizza and Calzone. Staff were nice enough. A bit too many young kids let loose to runaround the restaurant for my liking.
The food and staff are always good and it’s been a family fave for years. However, it’s not a cheap dinner, easily £100, and for that I’d expect to be eating in nice surroundings. The floor has been filthy on out last few visits, the staff need to be sweeping the floor after tables leave. The actual restaurant is in serious need of a refurb, it hasn’t had a penny spent on it since it’s opened. It’s very worn, furniture needs replacing, needs a repaint, deep clean etc. I don’t expect to pay £100+ and be eating in the equivalent of a shopping centre food mall. In terms of cleanliness and comfort that’s what it compares to. McDonalds is cleaner and more comfortable.
What's the point of offering a delivery service when the food is stone cold by the time it arrives??
Restaurantji Recommends
Ordered through Uber eats. Previously had this pizza and it was great and made nicely. On this occasion it looked and tasted like someone who was not a suitably trained pizza chef had made it. Dough was thick and not cooked through properly. Toppings had been strewn on with no care for consistency or appearance.£15 for a pizza is a fair price when it’s well made but not like this. Disappointing as it’s been great in the past from this branch.Uber eats also have a habit of stacking orders so your food arrives cold.
My daughter and I enjoyed a delicious pizza here. The restaurant is on the High Street, with plenty of parking available near by. We hadn't booked a table, and as it wasn't too busy, we chose a table by the window. I had a large glass of Pinot, which went perfectly with the Fiorentina pizza (the one with spinach and egg!) The service was just right - unobtrusive, but attentive. The meal was great value for money; our pizzas were cooked to perfection! We were given a box to take home our uneaten pizza, which we enjoyed the next day. Obviously, Pizza Express is a nationwide chain; but you don't always get the same wonderful experience you are guaranteed to get in the Fleet branch. Would highly recommend!
Staff are very friendly and make the family feel welcomed very good towards my son, food is amazing come out and is still hot food and drinks are a good price the service and atmosphere is amazing will definitely be coming back and recommending to othersKid-friendliness: Very welcoming of children of all ages my sons one and the staff where interacting with him and making smile
Great place to eat, food was delicious, service was great. We will definitely go again!
Great experience. Had my grandchildren with me and they enjoyed the food . The service was quick and the food great. Will come again. Thank you