I ordered two take away coffees this morning. The staff were so unwelcoming and just felt rude. They clearly didn’t want to be there. I understand not everyone wants to work in a coffee shop but it’s not my fault and no need to be so grumpy to me about it. I had two drinks both of which were horrible. I go to costa often and they tasted nothing like normal, one was so milky you couldn’t taste any coffee and the cappuccino was awfully bitter. This is my second negative experience here and so I won’t be returning and suggest others don’t waste their money either.
Adam
Everything was dirty, there were dirty trays on every table. I was second in line and I waited 30 minutes for my coffee. The coffee was very
Bob Hawthorne
Staff overrun so appallingly slow service.
Mark Bowden
Very busy. didn't have enough staff to clean the tables . Not a great experience
A L
Three person working, really messy! Waiting time 20min. Really disappointing:(
S A
Food is a little pricey so we often visit when there's a cake/toastie promo on a Friday (regularly on the app)Good coffee and friendly staff
Annp Baker
Slow service not enough staff but the staff that were there polite and friendly.
Algis L
Three person working, really messy! Waiting time 20min. Really disappointing:(
Tony Hamlett
Worst Costa service anywhere and far too often. 30 minutes today just to get to the till and not yet served . 1 lad on coffee and cold drinks and very slow
Matthew Hawnt
Is what it is, coffee & expensive food, just coffee for me ?
Honestly I don't know what's happened. Since the management have changed this store is absolutely terrible. The staff are incredibly rude. The drinks are made with no care, half full with bad taste and even bits of coffee beans in. When you're paying nearly £5 a drink, you'd expect something a bit better. Queue times are usually about 20 minutes due to slow staff and understaffing. Sort it out Costa!!
jacky mason (Jacmascat)
Had the fly curtains I wanted with no gold or silver. I traveelledfromportsmouth by bus oap so fee but shop is on main road and has parking.
Sandie Montgomery
Lovely coffee, staff very pleasant and helpful. Area being kept clean.
I ordered two take away coffees this morning. The staff were so unwelcoming and just felt rude. They clearly didn’t want to be there. I understand not everyone wants to work in a coffee shop but it’s not my fault and no need to be so grumpy to me about it. I had two drinks both of which were horrible. I go to costa often and they tasted nothing like normal, one was so milky you couldn’t taste any coffee and the cappuccino was awfully bitter. This is my second negative experience here and so I won’t be returning and suggest others don’t waste their money either.
Everything was dirty, there were dirty trays on every table. I was second in line and I waited 30 minutes for my coffee. The coffee was very
Staff overrun so appallingly slow service.
Very busy. didn't have enough staff to clean the tables . Not a great experience
Three person working, really messy! Waiting time 20min. Really disappointing:(
Food is a little pricey so we often visit when there's a cake/toastie promo on a Friday (regularly on the app)Good coffee and friendly staff
Slow service not enough staff but the staff that were there polite and friendly.
Three person working, really messy! Waiting time 20min. Really disappointing:(
Worst Costa service anywhere and far too often. 30 minutes today just to get to the till and not yet served . 1 lad on coffee and cold drinks and very slow
Is what it is, coffee & expensive food, just coffee for me ?
Restaurantji Recommends
Excellent, good selection. lots of tables.
Honestly I don't know what's happened. Since the management have changed this store is absolutely terrible. The staff are incredibly rude. The drinks are made with no care, half full with bad taste and even bits of coffee beans in. When you're paying nearly £5 a drink, you'd expect something a bit better. Queue times are usually about 20 minutes due to slow staff and understaffing. Sort it out Costa!!
Had the fly curtains I wanted with no gold or silver. I traveelledfromportsmouth by bus oap so fee but shop is on main road and has parking.
Lovely coffee, staff very pleasant and helpful. Area being kept clean.
Over priced and slow service