All the good staff have disappeared and food quality is terrible now. Waste of money.
Amy Rounce
Absolutely lovely evening on Saturday 9th March. The food was amazing! Atmosphere was lovely and service was fantastic. Will definitely be coming back! And will recommend.
Melinda Barnett
Possibly overbooked due to Mother’s Day. Sat down at our table and could hear others complaining. Items on the menu were not available. Some elements of our meals weren’t great - cold potatoes/under cooked rice. Was an expensive meal out so expectations were high but not necessarily met.
Ben Jammin
I pre-booked a mother's day treat for my wife and her friends to have cocktails afternoon tea. When I made the booking I paid the cost up front over the phone to make sure the women didn't have to pay on the day, agreeing any extra drinks ordered above the package would be paid on the day. However, at the end of the meal they were informed that there was £50 To be paid because their new menu had a price increase since the booking. This is absurd considering we booked and paid weeks in advance based on the menu prices at the time of £28 per head. The palm tried to intimidate and bully them into paying the extra money. When they refused, the palm then told them that VAT wasn't included so they at least had to pay that, their menu does not state food costs are before VAT (I have the copy of the menu with original prices archived). This was an underhanded tactic to try and get additional money from my wife and her friends. Absolutely shocking behaviour.Not only that, but it took over an hour for a pre-booked, pre-paid afternoon tea to be delivered, and the staff became rude when this long wait was challenged. I was informed by the party that the service was atrocious, even if the food was enjoyed.None of the families who attended will be returning to the palm and we will be warning everyone else away. I hope the extra £50 you were so desperate to add to the bill without cause is worth the loss of custom.The palm brasserie spoiled what was supposed to be a nice afternoon away from the stresses of looking after young children for 3 highly deserving mothers.Sort out your service, quit bullying customers and honour the prices agreed at the time of a pre-booking, especially when they're also pre-paid!
Chris Hooper
Ate here tonight. The food was over priced and mediocre. The main issue for me was the service. Clearing our table before everyone was finished and even whilst eating my plate was attempted to be cleared twice. I had to fight to keep eating. Bar service was slow with one poor man alone doing his best. The place felt more fast food than fine dining. Not recommended at all.
David Patterson
Lovely modern food with an Indian twist, great
Abigail Quartey
Lovely place. Amazing staff. They treated us like royalty. Nothing is a big ask for them. I highly recommend this place
ezeama ujunwa christabel
Lovely.....Parking: Not so busy.Wheelchair accessibility: There is wheelchair accessibility
George Sheridan
The food was amazing, really good.However, the service was pretty shocking. We felt forgotten and had to ask for everything, upon arrival we were told our table was needed within 90 minutes but wasn’t told this at the point of booking…
Dorota Szymanska
It is very overpriced, but food is nothing special at all.We were table of 6, and food was not served all at once, so people were waiting while others were eating.
We had a fantastic lunch here today for a family celebration. The food was exceptional and the service really friendly. Most of us ate off the Valentines menu which we'd definitely recommend - everything was so beautifully done. We weren't rushed at all and our baby daughter was made to feel really welcome. Thank you for a great meal :)
Stephen Marshall
Great place to go for fabulous food, in a relaxed, warm, friendly atmosphere, with exceptionally helpful staff.The varied menu encompasses asian and european themes, as well as providing great choices for the vegetarian and/or gluten free restaurant-goers. The wine list is a brilliant support act, and the desserts are delightful.All the staff are friendly and helpful, my special thanks go to Aftab, who worked exceptionally hard to make our evening, and our first visit to Palm, so memorable. We will definitely be going again.
Evelyn Stacey
Food ,service,ambience was great will definitely visit
Dominobarini
Best dining experience in this part of Hampshire. A hidden gem: great service, best bang-for-buck food and a beautifully designed restaurant. Great for business lunches (and for families)
Paul Mason
We came to the Palm Brasserie on Saturday to celebrate my sisters 40th birthday and we were very excited about the food. The staff were friendly but unfortunately the service was slow. Due to the size of the party we had to order upfront which was no problem but sadly the duck dish was both small and we later found had a side of mange tout missing as well. The steaks were perfectly cooked to order as was the fish and chip and fish curry. The atmosphere and setting was lovely, but for the poor service speed and some of the food .... it certainly depends on what you order
All the good staff have disappeared and food quality is terrible now. Waste of money.
Absolutely lovely evening on Saturday 9th March. The food was amazing! Atmosphere was lovely and service was fantastic. Will definitely be coming back! And will recommend.
Possibly overbooked due to Mother’s Day. Sat down at our table and could hear others complaining. Items on the menu were not available. Some elements of our meals weren’t great - cold potatoes/under cooked rice. Was an expensive meal out so expectations were high but not necessarily met.
I pre-booked a mother's day treat for my wife and her friends to have cocktails afternoon tea. When I made the booking I paid the cost up front over the phone to make sure the women didn't have to pay on the day, agreeing any extra drinks ordered above the package would be paid on the day. However, at the end of the meal they were informed that there was £50 To be paid because their new menu had a price increase since the booking. This is absurd considering we booked and paid weeks in advance based on the menu prices at the time of £28 per head. The palm tried to intimidate and bully them into paying the extra money. When they refused, the palm then told them that VAT wasn't included so they at least had to pay that, their menu does not state food costs are before VAT (I have the copy of the menu with original prices archived). This was an underhanded tactic to try and get additional money from my wife and her friends. Absolutely shocking behaviour.Not only that, but it took over an hour for a pre-booked, pre-paid afternoon tea to be delivered, and the staff became rude when this long wait was challenged. I was informed by the party that the service was atrocious, even if the food was enjoyed.None of the families who attended will be returning to the palm and we will be warning everyone else away. I hope the extra £50 you were so desperate to add to the bill without cause is worth the loss of custom.The palm brasserie spoiled what was supposed to be a nice afternoon away from the stresses of looking after young children for 3 highly deserving mothers.Sort out your service, quit bullying customers and honour the prices agreed at the time of a pre-booking, especially when they're also pre-paid!
Ate here tonight. The food was over priced and mediocre. The main issue for me was the service. Clearing our table before everyone was finished and even whilst eating my plate was attempted to be cleared twice. I had to fight to keep eating. Bar service was slow with one poor man alone doing his best. The place felt more fast food than fine dining. Not recommended at all.
Lovely modern food with an Indian twist, great
Lovely place. Amazing staff. They treated us like royalty. Nothing is a big ask for them. I highly recommend this place
Lovely.....Parking: Not so busy.Wheelchair accessibility: There is wheelchair accessibility
The food was amazing, really good.However, the service was pretty shocking. We felt forgotten and had to ask for everything, upon arrival we were told our table was needed within 90 minutes but wasn’t told this at the point of booking…
It is very overpriced, but food is nothing special at all.We were table of 6, and food was not served all at once, so people were waiting while others were eating.
Restaurantji Recommends
We had a fantastic lunch here today for a family celebration. The food was exceptional and the service really friendly. Most of us ate off the Valentines menu which we'd definitely recommend - everything was so beautifully done. We weren't rushed at all and our baby daughter was made to feel really welcome. Thank you for a great meal :)
Great place to go for fabulous food, in a relaxed, warm, friendly atmosphere, with exceptionally helpful staff.The varied menu encompasses asian and european themes, as well as providing great choices for the vegetarian and/or gluten free restaurant-goers. The wine list is a brilliant support act, and the desserts are delightful.All the staff are friendly and helpful, my special thanks go to Aftab, who worked exceptionally hard to make our evening, and our first visit to Palm, so memorable. We will definitely be going again.
Food ,service,ambience was great will definitely visit
Best dining experience in this part of Hampshire. A hidden gem: great service, best bang-for-buck food and a beautifully designed restaurant. Great for business lunches (and for families)
We came to the Palm Brasserie on Saturday to celebrate my sisters 40th birthday and we were very excited about the food. The staff were friendly but unfortunately the service was slow. Due to the size of the party we had to order upfront which was no problem but sadly the duck dish was both small and we later found had a side of mange tout missing as well. The steaks were perfectly cooked to order as was the fish and chip and fish curry. The atmosphere and setting was lovely, but for the poor service speed and some of the food .... it certainly depends on what you order