Staff need to check toilets on a regular basis I told a member of staff needed toilet paper nothing was done. Poor.
Alan Davies
Really well-run McDonald's. Lost a star simply because sometimes the milkshakes are not available. But this place beats every other McDonald's branch I go to.
Maggie B
After standing and waiting for quite some time, having counted 10 presumably staff members milling about and no one taking my or that of another customer’s order I gave up and on leaving saw a member of staff emptying a bin by the door and commented that I didn’t know who the manager was but with 10 staff there was no one to take an order. I was met with “ now wait a minute “. Not a “ sorry “ or even “sorry but …….. “. So I really have to say that not only is the place run inefficiently but certain staff are rude as well. I am sorry Mcdonalds I have never had cause to complain to you before
Will Bartlam
Great place for kids with an outdoor play area. Convenient with retail area nearby and ample car
katie rowe
They are trying to force on the delivery instead of there customers in the restaurant they are slow at doing everything they do I been hire for 30 minutes and I still not got my food and my little boy is still not got his happy meal and when it did come to them getting me my food, it had been sat on there for about 20 minutes
Bow Wheaton
Absolutely disgustingly filthy restaurant. Staff stood around talking. In this state it should’ve been shut until cleaned. The tray my food arrived on had no paper cover, was filthy and the hash browns were touching it.
Andy Neal
Went in for Pay day breakfast with some colleagues. Great food and surprisingly fast considering it was extremely busy.
Rhona Benford
I didn't think it was possible!We ordered in store ,one of 2 coustomers in the place, and still receive a bag of cold food.There were LOADS of staff, and at least 50% of them were standing around chatting.I could see our food left by the open drive-through window (we weren't drive through) while they made our 3 drinks. By that time, the whole lot was cold.The cheese wasn't even melted on the burger!I have had hotter uber deliveries in rush hour.
garry baldock
Slow to get served through the drive through and missed one of my items had to go back to get it . Wont be going back there again.
Shar Chaldecott
The place was clean and food came quickly by using the ordering system.
Ordered a McDelivery order. Missed out my double quarter pounder with cheese. Virtual assistant in the app was useless and kept putting me onto an 0800 number for Uber Eats. Left on hold for 5 mins. Put phone down. Called restaurant. Can't do anything except give me an email for Uber Eats. Decided to drive down there with rubbish from order. Eventually got my double Qtr with cheese. Whole process is poor though. Think you should take accountability when orders go wrong McDonalds - my local curry house would be straight round to my house with the item and extra poppadoms to apologise if it happened with them. £40 is a lot of money for abysmal service.
Ally Bland
Just got back from drive thru. Waited 30 minutes for our order to be brought out. I asked why the delay, she said it was the apple pies. Normally when we placed order for apple pies the order taker would have said there will be a wait and if that was the case we would have not ordered the apple pies. We went home all our food were cold apart from the apple pies! We were asked what sauce we wanted with the nuggets and we said ketchup and BBQ but none of those were in the bag!What a horrible service!
Si Spence's
??Parking: ??Kid-friendliness: ??
Anthony Knight
Rubbish not for me how have they managed to con the public cold chips surly youngsters BK 100% better.
Joe
A suprise as I have not been to a McDonalds for a long time. The touch screens where ok but it all seemed very clunky as it was not busy but took over 5 minutes or more to get the meal. I am sorry but I was not
Staff need to check toilets on a regular basis I told a member of staff needed toilet paper nothing was done. Poor.
Really well-run McDonald's. Lost a star simply because sometimes the milkshakes are not available. But this place beats every other McDonald's branch I go to.
After standing and waiting for quite some time, having counted 10 presumably staff members milling about and no one taking my or that of another customer’s order I gave up and on leaving saw a member of staff emptying a bin by the door and commented that I didn’t know who the manager was but with 10 staff there was no one to take an order. I was met with “ now wait a minute “. Not a “ sorry “ or even “sorry but …….. “. So I really have to say that not only is the place run inefficiently but certain staff are rude as well. I am sorry Mcdonalds I have never had cause to complain to you before
Great place for kids with an outdoor play area. Convenient with retail area nearby and ample car
They are trying to force on the delivery instead of there customers in the restaurant they are slow at doing everything they do I been hire for 30 minutes and I still not got my food and my little boy is still not got his happy meal and when it did come to them getting me my food, it had been sat on there for about 20 minutes
Absolutely disgustingly filthy restaurant. Staff stood around talking. In this state it should’ve been shut until cleaned. The tray my food arrived on had no paper cover, was filthy and the hash browns were touching it.
Went in for Pay day breakfast with some colleagues. Great food and surprisingly fast considering it was extremely busy.
I didn't think it was possible!We ordered in store ,one of 2 coustomers in the place, and still receive a bag of cold food.There were LOADS of staff, and at least 50% of them were standing around chatting.I could see our food left by the open drive-through window (we weren't drive through) while they made our 3 drinks. By that time, the whole lot was cold.The cheese wasn't even melted on the burger!I have had hotter uber deliveries in rush hour.
Slow to get served through the drive through and missed one of my items had to go back to get it . Wont be going back there again.
The place was clean and food came quickly by using the ordering system.
Restaurantji Recommends
Ordered a McDelivery order. Missed out my double quarter pounder with cheese. Virtual assistant in the app was useless and kept putting me onto an 0800 number for Uber Eats. Left on hold for 5 mins. Put phone down. Called restaurant. Can't do anything except give me an email for Uber Eats. Decided to drive down there with rubbish from order. Eventually got my double Qtr with cheese. Whole process is poor though. Think you should take accountability when orders go wrong McDonalds - my local curry house would be straight round to my house with the item and extra poppadoms to apologise if it happened with them. £40 is a lot of money for abysmal service.
Just got back from drive thru. Waited 30 minutes for our order to be brought out. I asked why the delay, she said it was the apple pies. Normally when we placed order for apple pies the order taker would have said there will be a wait and if that was the case we would have not ordered the apple pies. We went home all our food were cold apart from the apple pies! We were asked what sauce we wanted with the nuggets and we said ketchup and BBQ but none of those were in the bag!What a horrible service!
??Parking: ??Kid-friendliness: ??
Rubbish not for me how have they managed to con the public cold chips surly youngsters BK 100% better.
A suprise as I have not been to a McDonalds for a long time. The touch screens where ok but it all seemed very clunky as it was not busy but took over 5 minutes or more to get the meal. I am sorry but I was not