Visited the other day. Mainly writing this review to praise our server, we didn’t manage to catch his name but he had a tattoo on his right forearm. The most professional service, very kind, patient and helpful, giving us updates on our food whilst managing to balance all his other tables. The food was great, as usual, the restaurant was very busy, but the staff all seemed to manage it very well.
PeterD
Great food and fantastic service.will certainly go back when next in Portsmouth.
Alan Woods
Took our grandchildren for dinner and they had a great time. Lovely view out to the harbour as
Guy HH
One of the nicest locations I've visited for the chain. On what seemed a busy night the food was as good as we are used to. The waitress, Abbie was lovely, friendly and effecient.
Theo Devlin
I know its not their fault, but a toddler was allowed to walk along the seats. Food very good, highly recommend the Calzones - although they were quite small for the price.Kid-friendliness: Too kid friendly...
Hassan Nawaz
There delivery service is very
Gabriel Barbosa
Sam was very attentive, will definitely come
Aamir Malik
Dead empty store but just been turned away by manager telling we are short of staff if you dont have table booked , when I says dead empty means no customers ?
sally Dawson
Awful manager, wasn't interested in the slightest. Very busy atmosphere but pizza was delicious.
IH
great experience at PEx Gunwharf... team were attentive and friendly... food was great... we'll be back...
We ordered take away pizzas from this restaurant they arrived cold, the delivery driver wasn't interested when we pointed this out. Because they were cold the thin crusts were greasy. We'd waited over an hour and we're hungry, we don't have a kitchen at present so we ate them cold. When I complained to Pizza express they pretty much called me a liar and did nothing. Terrible food and terrible service. At £40 for two pizzas terrible price too. Don't go there.
SoumayaJustin E
Absolutely awful experience at this pizza express. Was turned away because they claimed they could not accommodate our pram, when the restaurant was half empty and others had their pushchairs and prams in there. The manager was abhorrent who completely embarrassed my family, in front of loads of customers. When we asked if we could sit at a table of 6 and remove the chairs she refused, but also refused to give us alternative times to come back when a more child friendly space became available. We have a newborn there is nothing we can do about the pram, just kicked us out. I would avoid this restaurant at all costs, not family friendly! You will be discriminated against if you have young children. Despicable behaviour from supposed manager.
Elizabeth Matthews
Came here for a nice time out as it is usually one of my boyfriends favourite places to eat at, however this was not the case this time. The server was nice enough but after our starters we realised our main order was forgotten about and we waited a hour and a half for our waiter to finally notice our missing order and tell us our food was coming, this was extremely agrovating as we had been patiently waiting, just suspecting that it must be really busy and thats why it was taking so long. Not that they forgot our order!!To top this off, when the pizza finally arrived it was very tough and oily and the waiter took our forks ,from when we had finished our starters, and forgot to replace them so i had to go ask for new forks, then when we got the bill, not only was it very expensive for the quality of food but the waitor forgot to bring over the card machine.I ended up asking for the drinks to be taken off (which they were) as i was very unsaticfied with the wait and i dont normally do this but we were very upset and it completely put us in a bad mood for the end of our nice day out. Not pleased
Nicky Horley
Wasn't rushed when viewing menu. Needed to ask for salt & pepper, oils etc. Staff were busy so getting their attention was interesting. Food was nice and tasty.
chris “thecroc007” Coe
We have just been to this pizza express, we could not understand why we were not being seen too, they said they were too busy, when I came to the desk to ask for our deserts because we had been waiting too long, Reagan (the manager) we crouched on the floor laughing with the other staff, I could not believe that know one was being served and four of the staff were hiding behind the wall laughing and joking…. An absolute joke of a place…
Visited the other day. Mainly writing this review to praise our server, we didn’t manage to catch his name but he had a tattoo on his right forearm. The most professional service, very kind, patient and helpful, giving us updates on our food whilst managing to balance all his other tables. The food was great, as usual, the restaurant was very busy, but the staff all seemed to manage it very well.
Great food and fantastic service.will certainly go back when next in Portsmouth.
Took our grandchildren for dinner and they had a great time. Lovely view out to the harbour as
One of the nicest locations I've visited for the chain. On what seemed a busy night the food was as good as we are used to. The waitress, Abbie was lovely, friendly and effecient.
I know its not their fault, but a toddler was allowed to walk along the seats. Food very good, highly recommend the Calzones - although they were quite small for the price.Kid-friendliness: Too kid friendly...
There delivery service is very
Sam was very attentive, will definitely come
Dead empty store but just been turned away by manager telling we are short of staff if you dont have table booked , when I says dead empty means no customers ?
Awful manager, wasn't interested in the slightest. Very busy atmosphere but pizza was delicious.
great experience at PEx Gunwharf... team were attentive and friendly... food was great... we'll be back...
Restaurantji Recommends
We ordered take away pizzas from this restaurant they arrived cold, the delivery driver wasn't interested when we pointed this out. Because they were cold the thin crusts were greasy. We'd waited over an hour and we're hungry, we don't have a kitchen at present so we ate them cold. When I complained to Pizza express they pretty much called me a liar and did nothing. Terrible food and terrible service. At £40 for two pizzas terrible price too. Don't go there.
Absolutely awful experience at this pizza express. Was turned away because they claimed they could not accommodate our pram, when the restaurant was half empty and others had their pushchairs and prams in there. The manager was abhorrent who completely embarrassed my family, in front of loads of customers. When we asked if we could sit at a table of 6 and remove the chairs she refused, but also refused to give us alternative times to come back when a more child friendly space became available. We have a newborn there is nothing we can do about the pram, just kicked us out. I would avoid this restaurant at all costs, not family friendly! You will be discriminated against if you have young children. Despicable behaviour from supposed manager.
Came here for a nice time out as it is usually one of my boyfriends favourite places to eat at, however this was not the case this time. The server was nice enough but after our starters we realised our main order was forgotten about and we waited a hour and a half for our waiter to finally notice our missing order and tell us our food was coming, this was extremely agrovating as we had been patiently waiting, just suspecting that it must be really busy and thats why it was taking so long. Not that they forgot our order!!To top this off, when the pizza finally arrived it was very tough and oily and the waiter took our forks ,from when we had finished our starters, and forgot to replace them so i had to go ask for new forks, then when we got the bill, not only was it very expensive for the quality of food but the waitor forgot to bring over the card machine.I ended up asking for the drinks to be taken off (which they were) as i was very unsaticfied with the wait and i dont normally do this but we were very upset and it completely put us in a bad mood for the end of our nice day out. Not pleased
Wasn't rushed when viewing menu. Needed to ask for salt & pepper, oils etc. Staff were busy so getting their attention was interesting. Food was nice and tasty.
We have just been to this pizza express, we could not understand why we were not being seen too, they said they were too busy, when I came to the desk to ask for our deserts because we had been waiting too long, Reagan (the manager) we crouched on the floor laughing with the other staff, I could not believe that know one was being served and four of the staff were hiding behind the wall laughing and joking…. An absolute joke of a place…