Killer blue cheese sauce, steak was disappointing sadly (too sinewey) but you never know till you cut into it. Chips excellent, service excellent, price fair to expensive. Will go again.
Ravi Thyagarajan
The restaurant was quiet for a Friday evening with a small group apart from us having a birthday meal. We were seated swiftly and the waitresses were friendly and attentive, naively explaining what chunky chips are. The food in itself was pretty good with the steak was cooked medium rare as ordered. The nachos were decent. The house wine was good. We were pleased with the friendly service and the overall experience and were happy to leave a generous tip however was slightly disappointed to see that a service charge was already added and was not highlighted when the bill was brought to the table. We did leave a tip on top of that to acknowledge the lovely service. The restaurant team should trust their food and service and leave it to the customer or when they add the charge disclose it which will make it more transparent.
Jessica P.
I'm writing this review as I have 2 very sick children who attended a family meal at Rancho (thankfully I didn't attend). Out of 33 people who attended a family birthday meal, 29 have come down with severe food poisoning. Lasting over a week & still some suffering from cramps after eating. This was reported by every individual to Portsmouth City council who said they would investigate but decided a phone call was good enough! This business should be shut down! Absolutely disgusting that a business would serve food to people with such a poor hygiene level. On checking they have recently received a 2* rating for hygiene. DO NOT EAT HERE!
John Neil
I took my partner for NYE dinner and was very underwhelming. The lack of communication between staff was clear to see. Service was slow and the staff seemed inexperienced. The first real issue started when the main courses came out. I ordered an off menu 800g ribeye which i've done for almost all times i've been to ranchos, when the waiter served my steak it was clearly only a 200g steak as it was smaller then my partners 200g fillet, I had to question it twice before they returned it to the kitchen and after discussions with the chef they acknowledged that it was wrong and they said they had to cook me another steak. They gave me back the 200g steak and said they'd serve me another 600g once cooked which was a bit disappointing but acceptable. I had to wait and ask 3 times for my peppercorn sauce whilst I watched the waiting staff serve other desserts and tables, by the time I finally got the sauce our steaks were pretty much cold. When the 600g arrived around 15-20 minutes later it was rare at best I'm not fussy when it comes to steak but it was inedible and I ordered it MEDIUM so I had to get it sent back to be cooked more. Whilst this was going on I ordered a coke which I had to ask for 3 times and then finally they came to the table with 2 cokes, another example of lack of communication or understanding from the waiting staff. To be fair once the 600g had been cooked a second time it did come out piping hot and a good medium steak. Lastly we had to ask for the bill twice which took around 15 minutes to be brought to us. No offer of reducing the bill or any courtesy given all of the problems, it is a real shame as I've never had such problems and have been a long standing customer as I always find it to be a good steakhouse. As it was my partners first time she is definitely not going back and her night was very disappointing.
Chris Atkinson
I had a meal with friends on Friday evening. The food was very good, excellent flavours and well cooked. As a relatively new eatery, it's working on it's service and atmosphere. Pricing is mid range, but it is valuable for money. I recommend that you try their hospitality and pay them a visit.
Ian Howlett
Great restaurant, staff we're very friendly and nice. Food was gorgeous, I had the Carribbean ribs.
jamafrican657
Absolute joke of a restaurant chain. Don’t even have the courage to answer my 8 or so missed calls enquiring about a delivery that’s approaching 45 minutes late, chased information across most branches in the local area, all claimed to have no connection with one another. Disgusted beyond belief. Avoid at all costs.
Lea Schaffner
I really like the restaurant it’s very well there. Me and my friend came to portsmouth for holidays and decided to go have dinner at Rancho express. The food there is delicious! And the people there are very kind. Definitely gonna come back one
Paul Seymour
Booked for 5pm, nobody was there until just after 5, food was mediocre at best with my chicken having to be sent back because it was undercooked, waitress was really lovely and helped as much as she could the same couldn't be said for the kitchen staff as frankly they seemed to want to sit around on their phones more than cook, not a great experience and don't plan on revisiting any time soon
Visited twice last week while on Business in the area food was that good we had to visit again the next
Rosalyn Langley
I have just eaten the best cooked and juiciest ribeye steak I’ve ever had. It was delicious!! My husband couldn’t believe the size of the rib rack he was given. He actually couldn’t finish it all, a first for him and he said it was the most meat he’s ever had on a rack and was like eating a joint of pork!Rest of the food was fab too, highly recommended!I only scored 4 on the atmosphere because we were there when it was quiet but the music was good.
Alice June
The place is very nice!!! Me and my family have eaten there a lot of times, and the service is actually great. The food’s pretty good too, Made of high quality! Highly recommend going there it’s very nice.
Luke Blair
Had the all you can eat ribs on a Wednesday, totally worth it and were delicious!
Mitsuri Kanroji
I really like the restaurant it’s very well there. Me and my friend came to portsmouth for holidays and decided to go have dinner at Rancho express. The food there is delicious! And the people there are very kind. Definitely gonna come back one
Great night, great food and good
Killer blue cheese sauce, steak was disappointing sadly (too sinewey) but you never know till you cut into it. Chips excellent, service excellent, price fair to expensive. Will go again.
The restaurant was quiet for a Friday evening with a small group apart from us having a birthday meal. We were seated swiftly and the waitresses were friendly and attentive, naively explaining what chunky chips are. The food in itself was pretty good with the steak was cooked medium rare as ordered. The nachos were decent. The house wine was good. We were pleased with the friendly service and the overall experience and were happy to leave a generous tip however was slightly disappointed to see that a service charge was already added and was not highlighted when the bill was brought to the table. We did leave a tip on top of that to acknowledge the lovely service. The restaurant team should trust their food and service and leave it to the customer or when they add the charge disclose it which will make it more transparent.
I'm writing this review as I have 2 very sick children who attended a family meal at Rancho (thankfully I didn't attend). Out of 33 people who attended a family birthday meal, 29 have come down with severe food poisoning. Lasting over a week & still some suffering from cramps after eating. This was reported by every individual to Portsmouth City council who said they would investigate but decided a phone call was good enough! This business should be shut down! Absolutely disgusting that a business would serve food to people with such a poor hygiene level. On checking they have recently received a 2* rating for hygiene. DO NOT EAT HERE!
I took my partner for NYE dinner and was very underwhelming. The lack of communication between staff was clear to see. Service was slow and the staff seemed inexperienced. The first real issue started when the main courses came out. I ordered an off menu 800g ribeye which i've done for almost all times i've been to ranchos, when the waiter served my steak it was clearly only a 200g steak as it was smaller then my partners 200g fillet, I had to question it twice before they returned it to the kitchen and after discussions with the chef they acknowledged that it was wrong and they said they had to cook me another steak. They gave me back the 200g steak and said they'd serve me another 600g once cooked which was a bit disappointing but acceptable. I had to wait and ask 3 times for my peppercorn sauce whilst I watched the waiting staff serve other desserts and tables, by the time I finally got the sauce our steaks were pretty much cold. When the 600g arrived around 15-20 minutes later it was rare at best I'm not fussy when it comes to steak but it was inedible and I ordered it MEDIUM so I had to get it sent back to be cooked more. Whilst this was going on I ordered a coke which I had to ask for 3 times and then finally they came to the table with 2 cokes, another example of lack of communication or understanding from the waiting staff. To be fair once the 600g had been cooked a second time it did come out piping hot and a good medium steak. Lastly we had to ask for the bill twice which took around 15 minutes to be brought to us. No offer of reducing the bill or any courtesy given all of the problems, it is a real shame as I've never had such problems and have been a long standing customer as I always find it to be a good steakhouse. As it was my partners first time she is definitely not going back and her night was very disappointing.
I had a meal with friends on Friday evening. The food was very good, excellent flavours and well cooked. As a relatively new eatery, it's working on it's service and atmosphere. Pricing is mid range, but it is valuable for money. I recommend that you try their hospitality and pay them a visit.
Great restaurant, staff we're very friendly and nice. Food was gorgeous, I had the Carribbean ribs.
Absolute joke of a restaurant chain. Don’t even have the courage to answer my 8 or so missed calls enquiring about a delivery that’s approaching 45 minutes late, chased information across most branches in the local area, all claimed to have no connection with one another. Disgusted beyond belief. Avoid at all costs.
I really like the restaurant it’s very well there. Me and my friend came to portsmouth for holidays and decided to go have dinner at Rancho express. The food there is delicious! And the people there are very kind. Definitely gonna come back one
Booked for 5pm, nobody was there until just after 5, food was mediocre at best with my chicken having to be sent back because it was undercooked, waitress was really lovely and helped as much as she could the same couldn't be said for the kitchen staff as frankly they seemed to want to sit around on their phones more than cook, not a great experience and don't plan on revisiting any time soon
Restaurantji Recommends
Visited twice last week while on Business in the area food was that good we had to visit again the next
I have just eaten the best cooked and juiciest ribeye steak I’ve ever had. It was delicious!! My husband couldn’t believe the size of the rib rack he was given. He actually couldn’t finish it all, a first for him and he said it was the most meat he’s ever had on a rack and was like eating a joint of pork!Rest of the food was fab too, highly recommended!I only scored 4 on the atmosphere because we were there when it was quiet but the music was good.
The place is very nice!!! Me and my family have eaten there a lot of times, and the service is actually great. The food’s pretty good too, Made of high quality! Highly recommend going there it’s very nice.
Had the all you can eat ribs on a Wednesday, totally worth it and were delicious!
I really like the restaurant it’s very well there. Me and my friend came to portsmouth for holidays and decided to go have dinner at Rancho express. The food there is delicious! And the people there are very kind. Definitely gonna come back one