Subway

3-5 Water Ln, Totton, Southampton
023 8086 4208

Recent Reviews

Pearl r

The store is managed by inexperienced staff, evident in hygiene issues near the meat selection and a subpar quality salad—frozen in the displayed tins. Despite seeing this, my son wanted to proceed with his order with meat only. He fell ill after just one bite; being sick all over his food. Requesting a £10 refund became an ordeal, with the employees displaying rude and aggressive behaviour, claiming an inability to process refunds. The manager, who I had to speak to on the phone, was equally unhelpful and dismissive, my concerns were met with hostility. He was more concerned that he had been bothered on his day off. The store clearly needs a reassessment in terms of both management and food quality.

Zack Dorward

Excellent meal was fast and very friendly staff helped me choose my order after a long day at work well needed thanks a lot merry

deany gale

Absolutely vile. Breakfast sub made me sick. I was foolish enough to try a Philly steak a few weeks later and it looked as if it had been drowned…..soggy and tasteless.As for the staff…….clueless & have no care when making your food at all.I’d only use the central station, hospital or city centre shops in the future.

Richard Gaw

Good place to get the deals, offers and meal deals you want so why not go and give it a try and you cam get the subway app and get your points everytime you use

Bobby

Good food nice and generous welcome and workers and would

Glynne J

I’ve never been to such an unfriendly place before the chap serving was just plain Rude, when I came out I was cross at myself for not telling him where he could stick his ft long sub

Carol G

I didn’t actually get to eat. I wanted a 6 inch egg and cheese sub. The sandwich artist advised me it would cost 5.80. I usually pay under 3.00. I told him he was wrong and left. Shout out to Ian for his 5 minutes of fame

Matt Warr

Walked out without my sub as I was told I could only have peppers and sweetcorn on my 12 inch sub ( i have had the same sub from other branches without the hassle). I thought the USP of subway was that you could choose whatever salad you like... I will not go back to this branch.

Kiki Officer

Good food, well priced and tasty :)

Lorenzo Stanley

Great customer service from ordering to paying. Cleaning standards are so high I had to leave a review. Toilets are clean enough to eat your food in. Could even smell the bleach rather than anything else. Most places you these days everything is dirty. Not here. Food is always great as well. Top work guys.

Sammie B

Very rude staff turned away customers before closing time

Kadir dündar

The staff this morning is so bored with work, she needs a vacation urgently it was the rudest service I've ever seen in my life as if I'm getting it for free I don't think I'll go again mediocre mediocre

Alice

Be careful if you have allergies!! I ordered through Just Eat and ordered vegan cookies. It says they're vegan when ordering and even states it on the receipt too. I've ordered them as I have a dairy intolerance so would be ill if I had any dairy. I'm also pregnant which makes this riskier. When they arrived they clearly weren't the vegan cookies I've had before so I called the store to ask. They said they didn't have vegan ones so they sent me the normal ones instead (not labelling them as such etc). I explained I ordered them as I'm intolerant to dairy and pregnant. They told me I could claim back through just eat and keep the cookies (why would I want to keep them?!) This could of been dangerous!

Darren Chandler

absolute joke this subway, some staff rude and unhelpful. went the other day at 4.30 and asked for a foot long meatbal and got told i couldn't as it shut in half an hr. also the place always shuts early, my advice go to another one or get a different takeaway

Milen bmw

I paid 9,99£ for 6 inch I told her that she is charging me too much for that ,,no no that is correct she respond I when to seat down and eat my 6inch and I decided to go back and ask for receipt and I took it my receipt and I see that she charge me for 12 inch which is wrong ????what a place ???avoid this place

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