Was charged £6.25 for a Gregg's breakfast roll when it should of been £3.25 challenged the cashier and received a £3.00 refund. The toilets are appalling with only one air dryer working. The stalls were stinking dirty and smelling as were the urinals!
Paulina Cierpial-Faka
If i could have give 0 stars I would…. Terrible stuff! Slow, unkind. 3 customers and 2 members of stuff abs you have to wait 40 min for a drink…. Incredible
Kirsten van Terheyden
Thanks for the violent food poisoning. Great experience, would recommend
Jim Barnett
Dismal! The touch screen ordering failed twice, and then it’s so unintuitive we end up with a dire, sad, lonely piece of chicken because we didn’t press the right combination of buttons. Tiny portions, extremely expressive, give me Maccies any day over this . Never ever coming back by choice!
DayTrip532595
Been back and forth to these services for quite some time. They really need to employ some cleaners as the dining tables are dirty, the floors are dirty to the point you feel like wiping your feet on the way out. Even if there were cleaning products there so you could clean the tables down would be a start. The Staff are like zombies and don't have the initiative to think for themselves and actually do some manual labour which shows to me poor leadership from above ! Please Burger King do some random checks and sort it out and make it a more pleasurable place to sit down and enjoy your great menu.
Terry evans
More expensive than McDonald's but McDonald's was packed
amanda ng
very friendly and helpful staff. really quick service. freshly fry most items too which is great. much better than the opposite side. the staffs really do try to make the experience great
Oilyboyo
Went in ordered a double bacon cheeseburger, £4.49 burger only as I was just trying to get home after nearly 12hrs working. Had the burger in my hand in less than a minute, burgers weren't even warm enough to melt the cheese and the bacon was stone cold. I can't post a picture because despite how miserable my burger was ,I was bloody starving. Seriously skip this one, if I'd known that there was a drive through at Ross on Wye I would have stopped there 1st, can't possibly be worse than Monmouth.
L33EGN
Very slow service no clue as plenty off staff
Graham Stacey
Food was cooked fresh and to order.
Restaurantji Recommends
Ieuan B
Awful! Over cooked & cold chilli cheese bites, cold fries & burger. Car park infested with rats also waste cooking oil drums in public area.
Duncan Staniland
Need to sort the huge pot holes that are impossible to miss when entering the facility. Real possibility of breaking suspension!
Richard Jones
We came to lunch at the Burger King today and jack was amazing as well as Alex his manager. Quick and friendly service which is all you can ask for. Thank you :)
Mark Larrard
Really enjoyed breakfast king with a coffee.Staff friendly and helpful ?
446nataliej
Absolutely disgusting, orders wrong, food overcooked, and then cold. One person working who was slow and rude. Save your money.
Was charged £6.25 for a Gregg's breakfast roll when it should of been £3.25 challenged the cashier and received a £3.00 refund. The toilets are appalling with only one air dryer working. The stalls were stinking dirty and smelling as were the urinals!
If i could have give 0 stars I would…. Terrible stuff! Slow, unkind. 3 customers and 2 members of stuff abs you have to wait 40 min for a drink…. Incredible
Thanks for the violent food poisoning. Great experience, would recommend
Dismal! The touch screen ordering failed twice, and then it’s so unintuitive we end up with a dire, sad, lonely piece of chicken because we didn’t press the right combination of buttons. Tiny portions, extremely expressive, give me Maccies any day over this . Never ever coming back by choice!
Been back and forth to these services for quite some time. They really need to employ some cleaners as the dining tables are dirty, the floors are dirty to the point you feel like wiping your feet on the way out. Even if there were cleaning products there so you could clean the tables down would be a start. The Staff are like zombies and don't have the initiative to think for themselves and actually do some manual labour which shows to me poor leadership from above ! Please Burger King do some random checks and sort it out and make it a more pleasurable place to sit down and enjoy your great menu.
More expensive than McDonald's but McDonald's was packed
very friendly and helpful staff. really quick service. freshly fry most items too which is great. much better than the opposite side. the staffs really do try to make the experience great
Went in ordered a double bacon cheeseburger, £4.49 burger only as I was just trying to get home after nearly 12hrs working. Had the burger in my hand in less than a minute, burgers weren't even warm enough to melt the cheese and the bacon was stone cold. I can't post a picture because despite how miserable my burger was ,I was bloody starving. Seriously skip this one, if I'd known that there was a drive through at Ross on Wye I would have stopped there 1st, can't possibly be worse than Monmouth.
Very slow service no clue as plenty off staff
Food was cooked fresh and to order.
Restaurantji Recommends
Awful! Over cooked & cold chilli cheese bites, cold fries & burger. Car park infested with rats also waste cooking oil drums in public area.
Need to sort the huge pot holes that are impossible to miss when entering the facility. Real possibility of breaking suspension!
We came to lunch at the Burger King today and jack was amazing as well as Alex his manager. Quick and friendly service which is all you can ask for. Thank you :)
Really enjoyed breakfast king with a coffee.Staff friendly and helpful ?
Absolutely disgusting, orders wrong, food overcooked, and then cold. One person working who was slow and rude. Save your money.