After a few below par visits recently, it's nice to see that they're back to top tier ways. Nice food. Nice service. Could have been faster, but with minimal staff, it's to be expected
Cherish
From the moment of stepping foot into the restaurant, the waitress was nonchalant and unwelcoming, however, I chose to stay as my son had insisted he wanted to eat here.Upon sitting at the table, my cutlery and glass were both dirty, which I had to bring to the attention of the waitress before being changed. The glass my cocktail was served in was also dirty and had to be sent back.The food was ok, however, the service was atrocious, and to top it off, I was overcharged. When brought to their attention, I was met with rude and abrupt responses and a subpar apology. I asked for a receipt or reference for the refund and was given a card with a number to call if the money didn't reflect in my account after a few days.I definitely won't be returning.
Kate Hufton
First visit to this branch of Prezzo ,very enjoyable-staff were attentive despite it being busy and the food was well presented and tasty .Will certainly make a return visit .
Hubert Mazur
Just perfect place for evening or dinner especially in back garden- highly recommend this place, service and Italian meals. It's my place in the world- for a moment, for evening, forever. You doing really well guys! Keep it up chef! ?Bella Italia in Bishop'sStortford????
Debra Croft
Ordered the new summer pasta special which comes with peas & spinach. However no peas!!!! When brought to the attention we were told 'no peas' even though main staple of the dish. Yes we were offered an alternative vegetable after we brought it to their attention. The meal was half eaten before we recieved some broccolli. No apology just that the waitress forgot to mention they had run out of peas (one of three main ingredients) we used to love prezzos but it has changed so much.
Stephen Priddle
Had a really good evening family supper. Staff were attentive and jolly.
James Malin
Will not be eating here again.My sons starter of veggie sticks and hummus had very dry pieces of cucumber and pepper.The main of tomato and pasta rigatoni was very watery.My pizza chicken & pepper only had 3 pieces of pepper on it.Waitress was polite and friendly.Price was good too just a shame about the food quality.
Zak Karim
Hadn't been out for a family meal in a while, so I booked a table and was really looking forward to this.Nice atmosphere, however the service was poor. Only 1 waitress working from what we could see. Restaurant was probably 70% full so was fairly busy. Slow to get menus slow to order drinks and food very slow to have food brought out. When it was brought out our starters were luke warm, as was main meal. I ordered the juicy chicken breast (this is how it's described on the menu) It was tough chewey over cooked and cold. I didn't complain as didn't want to disrupt my evening or embarrass my family as I literally could have complained about everything. The food was very overpriced for what it was. Won't be going again. Really disappointed such a lot of money we didn't have felt wasted.
Debbie W
To be honest , only went to use up some Tesco vouchers . I really would avoid this place . The food came up so quick it must just be thrown on the plate and microwaved . The waitress could not of been more miserable if she tried . I would rather not eat out than go here again . A miserable experience .
Blue R
The waiter at the beginning was lovely. The food was great. But after the food we were served by a lady. Honestly she was extremely rude. We were trying to pay, and being patient with ourselves, and the lady was giving us dirty looks and not being patient, shook her finger in our face, wasn't trying to help and when she got fed up with us she just left to serve another table whilst we were still trying to pay. Never offered alternative ways to pay whilst we were struggling to pay because her card machine wasn't working, wouldn't let us pay in cash and other another customer also suggested there was something wrong with the machine but shut us down.
The food is delicious and the price is also good, paid 20£ for food and a glass of wine. Waitresses are kind of grumpy and don't really seem to love their job; I did not see any smile on their faces, sadly. The restaurant was really busy and people were screaming which made the experience less interesting.All things considered, it was a great Italian restaurant.
kaye p
Don’t come here if you have cibophobia ! My rating would be lower if it wasn’t for the waitress being so nice. Ordered a chicken burger ate half of it and thought the texture felt off so checked and the chicken was raw in the middle. Not just a little undercooked I mean completely raw! The waitress was super apologetic and took the meal of the bill. Honestly couldn’t fault her in how she dealt with it but it shouldn’t have happened in the first place.
Isobel Samuels
Nice meal reasonably priced and not far to where we are staying
Steven Strange
Today we visited Prezzos for my son's 13th birthday with friends. Booking was really easy and staff helped me make the visit special by preparing the table with decorations and allowing additional time to accommodate cutting the birthday cake with his friends. The group all enjoyed their pizzas and starters. Food was presented and cooked very well. Very tasty. Staff were attentive and atmosphere was great. Definitely will be booking again in the future. Thank you bishops Stortford team.Kid-friendliness: Lots to choose from menu, and atmosphere for children was great, not too busy with opportunity for photos. Food was served in good time.
tania207
Honestly, for a chain restaurant I had the best Italian dinner I have ever tasted. It was gorgeous. I didn’t want it to end. I had my reservations but was shocked at how good the food was. My family said the same.
After a few below par visits recently, it's nice to see that they're back to top tier ways. Nice food. Nice service. Could have been faster, but with minimal staff, it's to be expected
From the moment of stepping foot into the restaurant, the waitress was nonchalant and unwelcoming, however, I chose to stay as my son had insisted he wanted to eat here.Upon sitting at the table, my cutlery and glass were both dirty, which I had to bring to the attention of the waitress before being changed. The glass my cocktail was served in was also dirty and had to be sent back.The food was ok, however, the service was atrocious, and to top it off, I was overcharged. When brought to their attention, I was met with rude and abrupt responses and a subpar apology. I asked for a receipt or reference for the refund and was given a card with a number to call if the money didn't reflect in my account after a few days.I definitely won't be returning.
First visit to this branch of Prezzo ,very enjoyable-staff were attentive despite it being busy and the food was well presented and tasty .Will certainly make a return visit .
Just perfect place for evening or dinner especially in back garden- highly recommend this place, service and Italian meals. It's my place in the world- for a moment, for evening, forever. You doing really well guys! Keep it up chef! ?Bella Italia in Bishop'sStortford????
Ordered the new summer pasta special which comes with peas & spinach. However no peas!!!! When brought to the attention we were told 'no peas' even though main staple of the dish. Yes we were offered an alternative vegetable after we brought it to their attention. The meal was half eaten before we recieved some broccolli. No apology just that the waitress forgot to mention they had run out of peas (one of three main ingredients) we used to love prezzos but it has changed so much.
Had a really good evening family supper. Staff were attentive and jolly.
Will not be eating here again.My sons starter of veggie sticks and hummus had very dry pieces of cucumber and pepper.The main of tomato and pasta rigatoni was very watery.My pizza chicken & pepper only had 3 pieces of pepper on it.Waitress was polite and friendly.Price was good too just a shame about the food quality.
Hadn't been out for a family meal in a while, so I booked a table and was really looking forward to this.Nice atmosphere, however the service was poor. Only 1 waitress working from what we could see. Restaurant was probably 70% full so was fairly busy. Slow to get menus slow to order drinks and food very slow to have food brought out. When it was brought out our starters were luke warm, as was main meal. I ordered the juicy chicken breast (this is how it's described on the menu) It was tough chewey over cooked and cold. I didn't complain as didn't want to disrupt my evening or embarrass my family as I literally could have complained about everything. The food was very overpriced for what it was. Won't be going again. Really disappointed such a lot of money we didn't have felt wasted.
To be honest , only went to use up some Tesco vouchers . I really would avoid this place . The food came up so quick it must just be thrown on the plate and microwaved . The waitress could not of been more miserable if she tried . I would rather not eat out than go here again . A miserable experience .
The waiter at the beginning was lovely. The food was great. But after the food we were served by a lady. Honestly she was extremely rude. We were trying to pay, and being patient with ourselves, and the lady was giving us dirty looks and not being patient, shook her finger in our face, wasn't trying to help and when she got fed up with us she just left to serve another table whilst we were still trying to pay. Never offered alternative ways to pay whilst we were struggling to pay because her card machine wasn't working, wouldn't let us pay in cash and other another customer also suggested there was something wrong with the machine but shut us down.
Restaurantji Recommends
The food is delicious and the price is also good, paid 20£ for food and a glass of wine. Waitresses are kind of grumpy and don't really seem to love their job; I did not see any smile on their faces, sadly. The restaurant was really busy and people were screaming which made the experience less interesting.All things considered, it was a great Italian restaurant.
Don’t come here if you have cibophobia ! My rating would be lower if it wasn’t for the waitress being so nice. Ordered a chicken burger ate half of it and thought the texture felt off so checked and the chicken was raw in the middle. Not just a little undercooked I mean completely raw! The waitress was super apologetic and took the meal of the bill. Honestly couldn’t fault her in how she dealt with it but it shouldn’t have happened in the first place.
Nice meal reasonably priced and not far to where we are staying
Today we visited Prezzos for my son's 13th birthday with friends. Booking was really easy and staff helped me make the visit special by preparing the table with decorations and allowing additional time to accommodate cutting the birthday cake with his friends. The group all enjoyed their pizzas and starters. Food was presented and cooked very well. Very tasty. Staff were attentive and atmosphere was great. Definitely will be booking again in the future. Thank you bishops Stortford team.Kid-friendliness: Lots to choose from menu, and atmosphere for children was great, not too busy with opportunity for photos. Food was served in good time.
Honestly, for a chain restaurant I had the best Italian dinner I have ever tasted. It was gorgeous. I didn’t want it to end. I had my reservations but was shocked at how good the food was. My family said the same.