I went today for breakfast with my husband. I gave them clear instructions on what we wanted, which was two hot chocolates (one normal one and one hazelnut hot chocolate) both with cream and to be made extra hot. Only one came with whipped cream and neither of them were hot. I went back to ask for cream and was told my husband didn't pay for it, even though we asked for it before paying! Ridiculous staff who can't get an order right and then somehow blame you for getting it wrong.
Ian Reynolds
Great for coffee, (plenty of choice), - can even sit in and outside if you wish in the summer months. Great staff very helpful, very pleasant, great sense of humour too. Well worth a visit, enjoy.Wheelchair accessibility: Good thought out access for this shop.
Christine Morris
Always good coffee at Costas. The food was fine, hot and very welcome.
TorgutM
Sept 2023The restaurant is overdue a deep clean, especially the window sills, table legs, and the floors.PreviouslyEveryone has worked really hard during lockdown to keep every customer happy. Credit to the team. The click and collect service is overwelming for them at times. Store is clean and tidy and well presented. Sadly Sophie is leaving the team. A real asset being lost. Why is she not a store manager here yet I will not know. (The current manager is nice too). Good luck.
Jab World
I've always had good service from the staff here. I do hope head office looks after the staff at this branch as I know they don't always get the help they need. The current staff at this Costa are great with customers, friendly and very efficient.
Lorraine Adams
Staff very friendly and helpful. Toasties are amazing but be careful they are very very hot. Only downside was bird toilets were filthy/blocked.Parking: Keep an eye on how long you park here.
Loubell Prior
Some times the hot drinks end up being just warm so always worth asking to have them made extra hot but the staff in here are lovely.
Rubbina Umar
Its a Costa, but I find their of the counter foods a little dry and the whole place could be a bit cleaner.I went early in the morning about 8.30am and it was dirty where we sat by the window.But the service was good
R M
Met a friend here for a Coffee, received a parking ticket a few weeks later stating I had overstayed the max parking time (150 mins) by 15 mins and so £100 fine. Shocking !.
Gemma Keeler
I love costa coffee however there is one staff member who always comes across really rude. She looks at you like you are not worth her time and when she forgets some of your order (which she does everytime i go in) she looks at you with a look like its your fault she forgot your order. I also come in with a child in a buggy and when i get a tray i find it difficult to carry the tray and push the buggy to a table. I have had only ONE staff member offer me any help once.love, love, love the coffee and as this is my closest costa coffee will always come back, just not to pleased with that one particular rude staff member.
Lovely Costa Coffee is really nicely decorated.Very friendly staff and very welcoming. Great service, very clean inside. and defently recommend it.Parking: The parking is camera controlled, which means you have 2 hours 30 minutes parking from when you entered.
Jason Kehoe
Whenever I'm out and about, I love grabbing a drink from Costa.
Bradley Perkins
It's alright, normally something wrong with the air conditioning, can sit outside but sometimes not outside due to the air conditioning and or plumbing issues (which I do think recently has been fixed) not the best costa out there.
Rick Garrison (RickyRico)
Costa coffee, location Brookfield estate, perfect location if you have shopped yourself out with the multiple stores in close proximity.It is typical Costa fare in respect of the layout, lots of comfy seating, if the weather suits there is seating outside, you will be greeted by friendly and knowledgeable staff, whose aim is to please and explain the multiple choices that are on offer.It is very clean with staff clearing tables as soon as someone leaves, I was particularly impressed on how clean the toilets are, I do think this site make a conscious effort to keep the site clean.So if you fancy a pit stop this with all the choices of offer should be your pit stop of choice
Pam Van Houplines
Very good staff, plenty of room to sit. Staff were efficient at clearing the tables.Good atmosphere and a nice lunchtime experience.
I went today for breakfast with my husband. I gave them clear instructions on what we wanted, which was two hot chocolates (one normal one and one hazelnut hot chocolate) both with cream and to be made extra hot. Only one came with whipped cream and neither of them were hot. I went back to ask for cream and was told my husband didn't pay for it, even though we asked for it before paying! Ridiculous staff who can't get an order right and then somehow blame you for getting it wrong.
Great for coffee, (plenty of choice), - can even sit in and outside if you wish in the summer months. Great staff very helpful, very pleasant, great sense of humour too. Well worth a visit, enjoy.Wheelchair accessibility: Good thought out access for this shop.
Always good coffee at Costas. The food was fine, hot and very welcome.
Sept 2023The restaurant is overdue a deep clean, especially the window sills, table legs, and the floors.PreviouslyEveryone has worked really hard during lockdown to keep every customer happy. Credit to the team. The click and collect service is overwelming for them at times. Store is clean and tidy and well presented. Sadly Sophie is leaving the team. A real asset being lost. Why is she not a store manager here yet I will not know. (The current manager is nice too). Good luck.
I've always had good service from the staff here. I do hope head office looks after the staff at this branch as I know they don't always get the help they need. The current staff at this Costa are great with customers, friendly and very efficient.
Staff very friendly and helpful. Toasties are amazing but be careful they are very very hot. Only downside was bird toilets were filthy/blocked.Parking: Keep an eye on how long you park here.
Some times the hot drinks end up being just warm so always worth asking to have them made extra hot but the staff in here are lovely.
Its a Costa, but I find their of the counter foods a little dry and the whole place could be a bit cleaner.I went early in the morning about 8.30am and it was dirty where we sat by the window.But the service was good
Met a friend here for a Coffee, received a parking ticket a few weeks later stating I had overstayed the max parking time (150 mins) by 15 mins and so £100 fine. Shocking !.
I love costa coffee however there is one staff member who always comes across really rude. She looks at you like you are not worth her time and when she forgets some of your order (which she does everytime i go in) she looks at you with a look like its your fault she forgot your order. I also come in with a child in a buggy and when i get a tray i find it difficult to carry the tray and push the buggy to a table. I have had only ONE staff member offer me any help once.love, love, love the coffee and as this is my closest costa coffee will always come back, just not to pleased with that one particular rude staff member.
Restaurantji Recommends
Lovely Costa Coffee is really nicely decorated.Very friendly staff and very welcoming. Great service, very clean inside. and defently recommend it.Parking: The parking is camera controlled, which means you have 2 hours 30 minutes parking from when you entered.
Whenever I'm out and about, I love grabbing a drink from Costa.
It's alright, normally something wrong with the air conditioning, can sit outside but sometimes not outside due to the air conditioning and or plumbing issues (which I do think recently has been fixed) not the best costa out there.
Costa coffee, location Brookfield estate, perfect location if you have shopped yourself out with the multiple stores in close proximity.It is typical Costa fare in respect of the layout, lots of comfy seating, if the weather suits there is seating outside, you will be greeted by friendly and knowledgeable staff, whose aim is to please and explain the multiple choices that are on offer.It is very clean with staff clearing tables as soon as someone leaves, I was particularly impressed on how clean the toilets are, I do think this site make a conscious effort to keep the site clean.So if you fancy a pit stop this with all the choices of offer should be your pit stop of choice
Very good staff, plenty of room to sit. Staff were efficient at clearing the tables.Good atmosphere and a nice lunchtime experience.