2nd time trying to buy a coffee in the morning before work , service slow slow slow .While I was waiting to buy a coffee , the girl who was making coffee wiping her nose and with the same hand kept making coffee.If you have runny nose, you wear a mask or go to the bathroom, clean your nose, wash your hands and continue working.Not acceptable to manipulate food or drinks for other ppl like that .I just left the place.
Rob Thompson
Love cafe neroNice comfy place for an early coffee
Adam G
Great Italian coffee ☕️ and tasty toasted sandwiches and pastries ?
Christina Anastasiou
This is a local hub for both locals and visitors as it sits in the heart of St Albans. The staff are approachable and quick to serve. So why oh why 3 stars? The cleanliness is below average. Stains on the furniture the tables always full of leftovers and forgotten mugs. Just horrible. Visit only of you have napkins and a cleansing gel to sanitise the place.
Dianne Burgess
Mid-afternoon, still had some cakes left ?. Service was good, it was clean and tidy.
Fam H
Had great coffee here. Staff friendly. Store clean.
karen Morrissey
The staff were very friendly and helpful and they allow dogs which was fab for our tired girl who curled up and had a sleep after having a lovely dog treat from the counter. Food and drinks here are expensive for what they are but it is lovely just to sit and watch the world go by on lovely St Albans. The boys Loved their hot chocolate with marshmallows and cream.
Katalin Biro
Very nice staff!
David Hunt
Nice cup of coffee. Usual expensive but very nice all the same.
Staff are nice and get through the queue quick, coffee is alright! just the average neros experience so if you're weird about not liking Neros it's not for
Salaam Botros
Great service, team was smiley. I enjoyed a hot chocolate with marshmallows. Nice festive atmosphere to bring my laptop and work.
Andrew P
Begin with a long queue. Then clear your own table of cups and plates because the staff cannot be bothered to do so. Sit at a sticky table that has not been cleaned properly in days ( at best a quick wipe down at the end of the day ) Hygiene ratings for this establishment have left much to be desired. A shame really as the coffee, food and ambience are quite good.
Colin Watkins
Tables dirty. Lack of staff to remove used items from tables. Long wait to be served....
Katy Brown
Very busy but lovely staff n delicious pastries! Lots of places to sit, even an upstairs.Toilets could have been better.
Great food and drink but infrastructure rather
2nd time trying to buy a coffee in the morning before work , service slow slow slow .While I was waiting to buy a coffee , the girl who was making coffee wiping her nose and with the same hand kept making coffee.If you have runny nose, you wear a mask or go to the bathroom, clean your nose, wash your hands and continue working.Not acceptable to manipulate food or drinks for other ppl like that .I just left the place.
Love cafe neroNice comfy place for an early coffee
Great Italian coffee ☕️ and tasty toasted sandwiches and pastries ?
This is a local hub for both locals and visitors as it sits in the heart of St Albans. The staff are approachable and quick to serve. So why oh why 3 stars? The cleanliness is below average. Stains on the furniture the tables always full of leftovers and forgotten mugs. Just horrible. Visit only of you have napkins and a cleansing gel to sanitise the place.
Mid-afternoon, still had some cakes left ?. Service was good, it was clean and tidy.
Had great coffee here. Staff friendly. Store clean.
The staff were very friendly and helpful and they allow dogs which was fab for our tired girl who curled up and had a sleep after having a lovely dog treat from the counter. Food and drinks here are expensive for what they are but it is lovely just to sit and watch the world go by on lovely St Albans. The boys Loved their hot chocolate with marshmallows and cream.
Very nice staff!
Nice cup of coffee. Usual expensive but very nice all the same.
Restaurantji Recommends
Staff are nice and get through the queue quick, coffee is alright! just the average neros experience so if you're weird about not liking Neros it's not for
Great service, team was smiley. I enjoyed a hot chocolate with marshmallows. Nice festive atmosphere to bring my laptop and work.
Begin with a long queue. Then clear your own table of cups and plates because the staff cannot be bothered to do so. Sit at a sticky table that has not been cleaned properly in days ( at best a quick wipe down at the end of the day ) Hygiene ratings for this establishment have left much to be desired. A shame really as the coffee, food and ambience are quite good.
Tables dirty. Lack of staff to remove used items from tables. Long wait to be served....
Very busy but lovely staff n delicious pastries! Lots of places to sit, even an upstairs.Toilets could have been better.