I wish I could give zero stars to this particular Subway. The staff member who served me was very rude, he also tried to scam me for more money. I order a Vegan TLS foot long. The first thing that was wrong was that the sub didn’t have enough of the TLS or the veggies I asked for, and I’m saying that as a regular customer at Subway. When it came to the sauces the server was being very stingy. He only allowed me to get one sauce (garlic and herbs) at first and when I asked for the second one (teriyaki sauce), he said I will have to pay extra money for it. When I tried to fight back and he said I could have BBQ sauce instead, even though it’s not vegan?? The only reason he didn’t want me to have the sauce is because it wasn’t in his close vicinity. I gave up because I was very hungry. When I ate the Sub, it tasted horrible, the bread was as very dry and I couldn’t taste the TLS, veggies, or the sauces. I will never visit this Subway ever again.
James Rush
Refused to sell me a 6 inch. Said this was not allowed. Extremely rude staff. Avoid this place.
Steve Hind
Iwalked in and asked for Nachos. The person behind the counter who didn't really speak English said they didn't ha e any. They normally use doritos. Didn't want to serve me clearly. Idiots . Illnever go to another subway again.
Neil Battison
Terrible customer service. Would only give me 2 lines of mayo in my sandwich which cost £8 and wouldn't double wrap the ladies in front of me sandwich as she had a walk home and didn't want it to get cold. Won't return.
Nick Hill
To be fair they were open in the early hours serving the late night trade but with a long queue they did not warn that they were not heating any food and would only sell footlongs. You only found this out after a long wait and after having chosen something you really wanted toasting! Clearly they could have sold six inchers but were trying to maximise income. If their oven etc were broken they could have put up a sign to advise of this. Otherwise tasted pretty good and reasonable value
Khetan Gajjar
Good simple and straightforward food.
Hardik Rangholiya
Very bad service one look like South Indian guy provides very bad service making vad sub and I ask for bag he gave used bag charged as well
Aga Wielblad
It was a terrible experience! The guy who served us was on his personal phone speaking another language. Did not even put our order correctly as left my husband sandwich with different salad then requested. Very disappointed- will never visit again
Jo Cooper
Good for gluten free food.
Lawrence Free
This “outlet” is going against what I know is basic subway policy. Refusing extras such as salad and sauce because the sandwich “will not close” received one of the thinnest sandwiches of my life. In retrospect should have refused the sandwich.
Sandwich is Subway standard, no higher than 3 for any Subway, in my opinion. Service, though, can elevate food but here it does not. The staff here are miserable and are downright rude sometimes. Last time I was in here, one staff member proper shouted at a customer, demanding to know what sandwich he wanted and just being unpleasantly loud with him.I have been told that “we don’t do the Big Beef here” despite it being advertised on the side of the shop. Asked if they did nachos once and got told they did, then ordered them the next time and got told they didn’t?They are also constantly on the phone, which should NOT be allowed in an environment with food preparation.I cannot recommend this Subway, sorry.Vegetarian options: Plant patty and meat-free stuff available.Wheelchair accessibility: Step free access.
Mandy L Clayton
staff were giving us dirty looks whilst ordering (didnt even give us what we ordered they where also laughing at other customers
Charles Pritchard
Claimed they only do foot long when i tried to order a 6 inch. They then made a 6 inch for a customer who ordered online after I had already brought the footlong.Terrible behaviour trying to get me to spend more when i didnt want to. Do not trust this place.
Dan H
Asked for simple subway melt- advised didn’t do it, had to pay for all extra meat. Asked for sauce, put about half a CM on the foot long. Asked for more sauce, said no. Very much get what you’re given and move on. Not consistent with other subway franchises I’ve been too. Poor quality
Nai
Don’t have any other variety of bread, only had white bread but pretty sure it’s not the subway white bread. Can’t get it toasted either. Makes me question if this is a legit Subway or they just don’t care
I wish I could give zero stars to this particular Subway. The staff member who served me was very rude, he also tried to scam me for more money. I order a Vegan TLS foot long. The first thing that was wrong was that the sub didn’t have enough of the TLS or the veggies I asked for, and I’m saying that as a regular customer at Subway. When it came to the sauces the server was being very stingy. He only allowed me to get one sauce (garlic and herbs) at first and when I asked for the second one (teriyaki sauce), he said I will have to pay extra money for it. When I tried to fight back and he said I could have BBQ sauce instead, even though it’s not vegan?? The only reason he didn’t want me to have the sauce is because it wasn’t in his close vicinity. I gave up because I was very hungry. When I ate the Sub, it tasted horrible, the bread was as very dry and I couldn’t taste the TLS, veggies, or the sauces. I will never visit this Subway ever again.
Refused to sell me a 6 inch. Said this was not allowed. Extremely rude staff. Avoid this place.
Iwalked in and asked for Nachos. The person behind the counter who didn't really speak English said they didn't ha e any. They normally use doritos. Didn't want to serve me clearly. Idiots . Illnever go to another subway again.
Terrible customer service. Would only give me 2 lines of mayo in my sandwich which cost £8 and wouldn't double wrap the ladies in front of me sandwich as she had a walk home and didn't want it to get cold. Won't return.
To be fair they were open in the early hours serving the late night trade but with a long queue they did not warn that they were not heating any food and would only sell footlongs. You only found this out after a long wait and after having chosen something you really wanted toasting! Clearly they could have sold six inchers but were trying to maximise income. If their oven etc were broken they could have put up a sign to advise of this. Otherwise tasted pretty good and reasonable value
Good simple and straightforward food.
Very bad service one look like South Indian guy provides very bad service making vad sub and I ask for bag he gave used bag charged as well
It was a terrible experience! The guy who served us was on his personal phone speaking another language. Did not even put our order correctly as left my husband sandwich with different salad then requested. Very disappointed- will never visit again
Good for gluten free food.
This “outlet” is going against what I know is basic subway policy. Refusing extras such as salad and sauce because the sandwich “will not close” received one of the thinnest sandwiches of my life. In retrospect should have refused the sandwich.
Restaurantji Recommends
Sandwich is Subway standard, no higher than 3 for any Subway, in my opinion. Service, though, can elevate food but here it does not. The staff here are miserable and are downright rude sometimes. Last time I was in here, one staff member proper shouted at a customer, demanding to know what sandwich he wanted and just being unpleasantly loud with him.I have been told that “we don’t do the Big Beef here” despite it being advertised on the side of the shop. Asked if they did nachos once and got told they did, then ordered them the next time and got told they didn’t?They are also constantly on the phone, which should NOT be allowed in an environment with food preparation.I cannot recommend this Subway, sorry.Vegetarian options: Plant patty and meat-free stuff available.Wheelchair accessibility: Step free access.
staff were giving us dirty looks whilst ordering (didnt even give us what we ordered they where also laughing at other customers
Claimed they only do foot long when i tried to order a 6 inch. They then made a 6 inch for a customer who ordered online after I had already brought the footlong.Terrible behaviour trying to get me to spend more when i didnt want to. Do not trust this place.
Asked for simple subway melt- advised didn’t do it, had to pay for all extra meat. Asked for sauce, put about half a CM on the foot long. Asked for more sauce, said no. Very much get what you’re given and move on. Not consistent with other subway franchises I’ve been too. Poor quality
Don’t have any other variety of bread, only had white bread but pretty sure it’s not the subway white bread. Can’t get it toasted either. Makes me question if this is a legit Subway or they just don’t care