Turned up NYE desperate for a table as the restaurant we had booked at had closed without warning. The Thai Square staff kindly found a way to fit us in between bookings. They were fully booked and so very busy but we didn't have to wait long to place orders and receive food. Excellent food, excellent service, as always. 10/10 saved our night ?
Jiann London
Good location and decor and food.Bad approach to customer service.2 stars because I asked for a small change in a dish, Chef refused unnecessarily. (Instead of prawn, asked for squid, what is so big deal?)Learn to adapt and please your customers. You are not McDonalds.
k.
I was served by Fern, she was very lovely and taught us a lot about Thai Culture: ฉันรักประเทศไทย! I can't wait to come back again with my other half!Vegetarian options: I love the vegetables and the greens and the lentils
Hershie
If you're out of something you shouldn't take 45 minutes to let the customer know.Food is obviously batch cooked and focused on quantity over quality.
Aimee Woodruff
I went to Thai square last Saturday and it was extremely busy, but thankfully we were given a table without booking. Despite that, Fern was attentive and answered all our questions that we had. The food was delicious even though the wait was quite long. 100% recommend the lamb shank curry and my partner loved her stir fry with basil. will definitely be back to try again when it’s less busy!
Vichy
Poor quality food. Unfortunately their isn't any food I can rate as fair, we ordered 8 different dishes, chicken, beef & fish. None of had the authentic taste of Thai food. Most of the food we had tasted like sweet chilli sauce. It's too fake the food but they did have great personnel. Theirs staff are welcoming.
David Paterson
Went here with work colleagues for dinner and I must say everything was great about the place. Beautiful venue, friendly staff and some very tasty food.
Harry Ward
If I could give Thai Square 10 stars I would! My wife and I had our wedding reception here, and from day 1 of organising Ken and his staff were beyond helpful in every way possible, ensuring all arrangements were taken care of, allowing us flexibility for arranging furniture and tables, decorating and then on the day truly felt like they were part of our guest list - mingling with our guests, having a laugh with everyone and above all ensuring stellar service. The set menu was easy to understand, and it was all so affordable at such high quality.We truly couldn't have wished for a better reception - the atmosphere, food, drink and service was beyond measure in our eyes.Thank you Thai Square for giving us the happiest evening of our lives, anyone would be lucky to host their wedding reception here.
deanna poon
We ordered the Tom Yum Soup, Green Curry, grilled pork collar, and mango sticky rice. The food was absolutely tasty and quite authentic. Totally worth the price. Vee served us, and she was fantastic, very friendly and attended to us when we needed help.
Anna Galonska
AMAZING food, great service. ANGIE took great care of us and gave us reccomdations on what to try. She was knowledgeable about dietary restrictions. I am gluten add dairy intolerant and she was able to reccomend a lot of dishes. Thank you for making our meal special. Will be coming back again.
This restaurant was the definition of perfection. Came here with my partner to celebrate my 30th. We came across the most stunning tudor building and just had to go inside. We were very warmly greeted and shown to a table. Promptly served, we had the vegetarian sharing starter and it was so fresh and well cooked. We enjoyed every bite! This had tempura veg, spring rolls, satay and corn cakes. Lots to eat and very reasonably priced at about £17, more than enough for the 2 of us. For my main, I had the vegetable green curry and egg fried rice. it was amazing! Nice big portions and left very full. 10/10 would recommend.
medianet
Very rude staff, no respect for privacy laws and data protection. After I booked a table, I go bombed with countless text messages. I did not even give them my number or permission to send me text messages. When I called them to remove my number from their system and stop SPAM texts, they cancelled my booking. Their loss, not mine. There are many more restaurants to eat out in and I’m happy to spend my money elsewhere.
Szílárd J. Demeter
We went as a couple for a nice evening, Sunday evening, food is expensive here ,we ordered starters which weren't much at all ,main courses were nice but extremely sweet sauce ,almost unedible .Service was good but atmosphere was pretty boring and uneventful.
Nicky Li
Super overpriced mediocre food with disappointingly small portions. Also, I’m not sure where did my 12.5% service charge go. Didn’t even get tap water… I can’t believe we spent over £30 per person and still felt hungry.
T Dar
Mains were very tasty, I would recommend the set menu. The squid starter was a bit too oily for my liking. All-in-all it was nice authentic Thai food, it does not feel like a watered-down chain at all. They made a special effort for a birthday we were celebrating, nice complementary dessert
Turned up NYE desperate for a table as the restaurant we had booked at had closed without warning. The Thai Square staff kindly found a way to fit us in between bookings. They were fully booked and so very busy but we didn't have to wait long to place orders and receive food. Excellent food, excellent service, as always. 10/10 saved our night ?
Good location and decor and food.Bad approach to customer service.2 stars because I asked for a small change in a dish, Chef refused unnecessarily. (Instead of prawn, asked for squid, what is so big deal?)Learn to adapt and please your customers. You are not McDonalds.
I was served by Fern, she was very lovely and taught us a lot about Thai Culture: ฉันรักประเทศไทย! I can't wait to come back again with my other half!Vegetarian options: I love the vegetables and the greens and the lentils
If you're out of something you shouldn't take 45 minutes to let the customer know.Food is obviously batch cooked and focused on quantity over quality.
I went to Thai square last Saturday and it was extremely busy, but thankfully we were given a table without booking. Despite that, Fern was attentive and answered all our questions that we had. The food was delicious even though the wait was quite long. 100% recommend the lamb shank curry and my partner loved her stir fry with basil. will definitely be back to try again when it’s less busy!
Poor quality food. Unfortunately their isn't any food I can rate as fair, we ordered 8 different dishes, chicken, beef & fish. None of had the authentic taste of Thai food. Most of the food we had tasted like sweet chilli sauce. It's too fake the food but they did have great personnel. Theirs staff are welcoming.
Went here with work colleagues for dinner and I must say everything was great about the place. Beautiful venue, friendly staff and some very tasty food.
If I could give Thai Square 10 stars I would! My wife and I had our wedding reception here, and from day 1 of organising Ken and his staff were beyond helpful in every way possible, ensuring all arrangements were taken care of, allowing us flexibility for arranging furniture and tables, decorating and then on the day truly felt like they were part of our guest list - mingling with our guests, having a laugh with everyone and above all ensuring stellar service. The set menu was easy to understand, and it was all so affordable at such high quality.We truly couldn't have wished for a better reception - the atmosphere, food, drink and service was beyond measure in our eyes.Thank you Thai Square for giving us the happiest evening of our lives, anyone would be lucky to host their wedding reception here.
We ordered the Tom Yum Soup, Green Curry, grilled pork collar, and mango sticky rice. The food was absolutely tasty and quite authentic. Totally worth the price. Vee served us, and she was fantastic, very friendly and attended to us when we needed help.
AMAZING food, great service. ANGIE took great care of us and gave us reccomdations on what to try. She was knowledgeable about dietary restrictions. I am gluten add dairy intolerant and she was able to reccomend a lot of dishes. Thank you for making our meal special. Will be coming back again.
Restaurantji Recommends
This restaurant was the definition of perfection. Came here with my partner to celebrate my 30th. We came across the most stunning tudor building and just had to go inside. We were very warmly greeted and shown to a table. Promptly served, we had the vegetarian sharing starter and it was so fresh and well cooked. We enjoyed every bite! This had tempura veg, spring rolls, satay and corn cakes. Lots to eat and very reasonably priced at about £17, more than enough for the 2 of us. For my main, I had the vegetable green curry and egg fried rice. it was amazing! Nice big portions and left very full. 10/10 would recommend.
Very rude staff, no respect for privacy laws and data protection. After I booked a table, I go bombed with countless text messages. I did not even give them my number or permission to send me text messages. When I called them to remove my number from their system and stop SPAM texts, they cancelled my booking. Their loss, not mine. There are many more restaurants to eat out in and I’m happy to spend my money elsewhere.
We went as a couple for a nice evening, Sunday evening, food is expensive here ,we ordered starters which weren't much at all ,main courses were nice but extremely sweet sauce ,almost unedible .Service was good but atmosphere was pretty boring and uneventful.
Super overpriced mediocre food with disappointingly small portions. Also, I’m not sure where did my 12.5% service charge go. Didn’t even get tap water… I can’t believe we spent over £30 per person and still felt hungry.
Mains were very tasty, I would recommend the set menu. The squid starter was a bit too oily for my liking. All-in-all it was nice authentic Thai food, it does not feel like a watered-down chain at all. They made a special effort for a birthday we were celebrating, nice complementary dessert