Great food,always nice now and again to eat out,but sometimes eat in.lovely staff.
L
The woman at the till was very rude on Sunday 10th December lunch time. I felt like my order was annoying her and she got my order wrong. Manager needs to step up and train their staff in customer service.
Nic J
I’ve written before about how this chain is quickly disappearing down the tubes. I decided to venture in today to see if this branch could relinquish any any credulity. They took my order, told me the price, but didn’t take my money! ( As an honest person, I decided to remind them upon leaving). I had decided to eat in but the server started to pack up a takeout until reminded by the manager that I was eating in. I’m , at this point, still waiting to pay. To look for somewhere to eat. Difficult. The place is filthy. Every table, bar one little two-berth, is a disgrace. I decided to perch there. Food: not bad Staff: manners personified, but as a team, chaotic! Ambience: Twenty years behind McDonalds Cleanliness: Dreadful Would I return? No.
Bobby Kennet
Don't ever order from kfc on just eat drivers steal your food and the manager is useless at resolving the problem wouldn't even send a driver out to compensate for it no wonder there's a 3 star rating terrible
Sam Lawson
I have been up ill most of the night with what I can only assume is now potential food poisoning!I will be contacting the store directly also about this matter.
Josef H.
Chicken lovers rejoice! KFC Stevenage - Leisure Park is your one-stop shop for all things fried chicken. Their crispy, juicy chicken is always cooked to perfection and will have you coming back for more. The sides are equally impressive, with a variety of options to choose from, including mashed potatoes, coleslaw, and gravy. The restaurant is clean and welcoming, and the staff is friendly and helpful. Whether you're craving a quick bite or a family feast, KFC Stevenage - Leisure Park is sure to satisfy.
aneesh pattali
Came at 22:50 to get a quick food from drive through, the guy took the order and after the payment he said please wait in the car park it’s gonna take 20 mins !!! That’s fantastic ain’t it ! If i want my food in 20 mins I would go to a normal restaurant not a fast food place ! And the best part is hardly anyone in the store . Excellent customer care !
Dean M
Asked for a zinger tower burger and that's not what I receieved. Roadman taking the orders is clearly under qualified for the basics of what his job intails with the attitude to match. I had to sit in the car park for 20 minutes waiting and it came and wrong and cold I should of expected it tbh, I thought the roaring Meg retail park KFC was bad but this one is shocking in comparison I'm not making the same mistake again
Jay
Never experience like this with any orther fast food, when brought bargain bucket, they put 9 pieces instead 10,towice this happened, one time all leg no orther pieces, couldn't compline because I brought the food home ,that's when I noticed,I would never go to this kfc again, please check the food before you take home.
Yeovill Salmon
can the service get anymore dire? waited 35 minutes in the car park after being in the drive thru - asked for two snack bucket bundles which contain popcorn chicken, chips & a mini wrap - after 35 minutes our dinner clearly got taken in a bag to the car BEHIND us who arrived after us and the same car got given another bag of food two minutes afterward and drove off so speedily after getting our food for free! when we called over the young chap who was giving food out he looked at our registration number and gulped like he’d seen casper the friendly ghost because he knew he had given our food away and he basically acted with such an attitude i think he needs to go back to school he was like “what? what order? what you waiting for?” basically the rudest person i had ever met, he went back in to see where our order ‘was’ after he clearly knew he gave it away, he went to re make it and came out to only give us chips and wraps , no popcorn chicken. he then said in his attitude filled voice “you have to come to drive thru for refund” and we said no we’re not so he told us to come indoors and then when we did we were accused of only ordering wraps and chips and that snack bucket bundles do not contain chicken popcorn even though they clearly do and the wrap is what makes it a bundle !!!i am disgusted with their lack of service and good manners the manager was so rude like “is popcorn included?” how can you not know your own menu or did you get embarrassed when you realized your staff member gave our food to someone else for FREE?! both manager and staff members are not equipped with the customer service skills needed to serve people and there was only two people going through the drive thru so was it really a big job to make two snack buckets? absolutely dire ridiculous service, will never come here again absolutely pathetic don’t waste your time 1 star
I went into the KFC at Stevenage Leisure Centre and tried to order a simple meal for my son. Big problem - they can't speak English properly.I struggled to convey my order. When it arrived it was small. Small portion of chips, four small pieces of chicken and a drink for overa tenner.Absolute rubbish. I will not be going back there again.
Billy
The chicken in the burgers we ordered wasn’t the best and the toilets we pretty disgusting however the tables where clean and
Lynsey Edridge
Completely incompetent, can't get an order right! Make sure you check it before driving away.
Explorer42689528842
absolute pile of poo nah chicken was nice but i could see a heartbeat when i was looking at it cold
Richard Bolton
Nice and empty as it was mid afternoon. Very friendly and helpful staff who interacted with my grandkids and they loved it. Food served up very quickly.
Great food,always nice now and again to eat out,but sometimes eat in.lovely staff.
The woman at the till was very rude on Sunday 10th December lunch time. I felt like my order was annoying her and she got my order wrong. Manager needs to step up and train their staff in customer service.
I’ve written before about how this chain is quickly disappearing down the tubes. I decided to venture in today to see if this branch could relinquish any any credulity. They took my order, told me the price, but didn’t take my money! ( As an honest person, I decided to remind them upon leaving). I had decided to eat in but the server started to pack up a takeout until reminded by the manager that I was eating in. I’m , at this point, still waiting to pay. To look for somewhere to eat. Difficult. The place is filthy. Every table, bar one little two-berth, is a disgrace. I decided to perch there. Food: not bad Staff: manners personified, but as a team, chaotic! Ambience: Twenty years behind McDonalds Cleanliness: Dreadful Would I return? No.
Don't ever order from kfc on just eat drivers steal your food and the manager is useless at resolving the problem wouldn't even send a driver out to compensate for it no wonder there's a 3 star rating terrible
I have been up ill most of the night with what I can only assume is now potential food poisoning!I will be contacting the store directly also about this matter.
Chicken lovers rejoice! KFC Stevenage - Leisure Park is your one-stop shop for all things fried chicken. Their crispy, juicy chicken is always cooked to perfection and will have you coming back for more. The sides are equally impressive, with a variety of options to choose from, including mashed potatoes, coleslaw, and gravy. The restaurant is clean and welcoming, and the staff is friendly and helpful. Whether you're craving a quick bite or a family feast, KFC Stevenage - Leisure Park is sure to satisfy.
Came at 22:50 to get a quick food from drive through, the guy took the order and after the payment he said please wait in the car park it’s gonna take 20 mins !!! That’s fantastic ain’t it ! If i want my food in 20 mins I would go to a normal restaurant not a fast food place ! And the best part is hardly anyone in the store . Excellent customer care !
Asked for a zinger tower burger and that's not what I receieved. Roadman taking the orders is clearly under qualified for the basics of what his job intails with the attitude to match. I had to sit in the car park for 20 minutes waiting and it came and wrong and cold I should of expected it tbh, I thought the roaring Meg retail park KFC was bad but this one is shocking in comparison I'm not making the same mistake again
Never experience like this with any orther fast food, when brought bargain bucket, they put 9 pieces instead 10,towice this happened, one time all leg no orther pieces, couldn't compline because I brought the food home ,that's when I noticed,I would never go to this kfc again, please check the food before you take home.
can the service get anymore dire? waited 35 minutes in the car park after being in the drive thru - asked for two snack bucket bundles which contain popcorn chicken, chips & a mini wrap - after 35 minutes our dinner clearly got taken in a bag to the car BEHIND us who arrived after us and the same car got given another bag of food two minutes afterward and drove off so speedily after getting our food for free! when we called over the young chap who was giving food out he looked at our registration number and gulped like he’d seen casper the friendly ghost because he knew he had given our food away and he basically acted with such an attitude i think he needs to go back to school he was like “what? what order? what you waiting for?” basically the rudest person i had ever met, he went back in to see where our order ‘was’ after he clearly knew he gave it away, he went to re make it and came out to only give us chips and wraps , no popcorn chicken. he then said in his attitude filled voice “you have to come to drive thru for refund” and we said no we’re not so he told us to come indoors and then when we did we were accused of only ordering wraps and chips and that snack bucket bundles do not contain chicken popcorn even though they clearly do and the wrap is what makes it a bundle !!!i am disgusted with their lack of service and good manners the manager was so rude like “is popcorn included?” how can you not know your own menu or did you get embarrassed when you realized your staff member gave our food to someone else for FREE?! both manager and staff members are not equipped with the customer service skills needed to serve people and there was only two people going through the drive thru so was it really a big job to make two snack buckets? absolutely dire ridiculous service, will never come here again absolutely pathetic don’t waste your time 1 star
Restaurantji Recommends
I went into the KFC at Stevenage Leisure Centre and tried to order a simple meal for my son. Big problem - they can't speak English properly.I struggled to convey my order. When it arrived it was small. Small portion of chips, four small pieces of chicken and a drink for overa tenner.Absolute rubbish. I will not be going back there again.
The chicken in the burgers we ordered wasn’t the best and the toilets we pretty disgusting however the tables where clean and
Completely incompetent, can't get an order right! Make sure you check it before driving away.
absolute pile of poo nah chicken was nice but i could see a heartbeat when i was looking at it cold
Nice and empty as it was mid afternoon. Very friendly and helpful staff who interacted with my grandkids and they loved it. Food served up very quickly.