Stood a while at the entrance waiting for Max the manager of the Stevenage branch to stop laughing with the blond waitress who eventually came over and showed us to a table. Other people were waiting as well.Max then continued to have a laugh with 3 other staff members while we waited and looked in their direction but they just ignored us and kept on laughing out loud and having a chatty social.Really poor customer service. And kind of shocking that the manager max was the one who instigated the poor behaviour. He's meant to be running the place.Our server who actually served us the grid though was friendly.Also, they removed the vegan only menu which is very disappointing, as it was one of the reasons we loved wagamama.
John Wolvin
Really good food, amazing service!Dietary restrictions: Waitress asked if anyone had allergies.
Mann Mann
Gemma provided superb service during our meal.
Evridiki Cruikshank
Staff Mostly rude and food comes out at different times for everyone on the table.Collection for food take to long,
Kate Hufton
Lots on choice at leisure park but not been to wagamamas for a while so decided to head there -quiet when we got there but by time we left v busy .Food was well cooked and portion size v good .Very enjoyable.
Tricia Lane Santiago
The experience was truly outstanding, and the customer service provided by Karol, Clarissa, and Jp was
talya sarmientz
Excellent customer service from Karol and Clarissa. Quality food as always! Thank you Wagamama!
Dimple Victorino
Thank you for having us tonight. We had great food and great customer service from Clarissa and Carol thank you so muchKid-friendliness: AbsolutelyWheelchair accessibility: Yes
Jerisa Faye Pastor
The service was fantastic, we had karol and klarissa serving us. They were very polite they made our dining experience beyond expectations.
Have never had a bad experience here. The food is always great and the staff are lovely.
Sam Patel
Loved the new menu.Good service.
Jordan Hazell
To sum it up- food is generally great but inconsistent. The quality changes every time I go.- service isnt terrible and wait times are short but I often have to get someones attention.- prices in my opinion are very steep for what you get - so its a luxury.Pork belly Ramen is in my opinion the best dish (on a good day)
Nicole Wheatley
As always the food is incredible but on this visit, my servers couldn't have been more helpful and attentive, making sure I was in a comfortable spot and had everything I needed. Love coming to this location for this reason.Parking: Great location for disabled parking
Gary Doel
We first found Wagamama when we were in the UK in April of this year. We had an amazing meal at the one in Plymouth. The food, service, and atmosphere were excellent.It is incredibly difficult to find good value for money anywhere these days. But in the UK, aside from Fish and Chips or Pub food it is virtually impossible.We found the Wagamama in Stevenage, and it did not disappoint. We were only in the UK for 8 days this trip to attend a 90th Birthday party.We went to the restaurant twice and came away happy and satisfied both times...The food is top drawer and the service is very good. There is nothing off putting about it.This seems to be a very popular place for families too.
Good place for chill
Stood a while at the entrance waiting for Max the manager of the Stevenage branch to stop laughing with the blond waitress who eventually came over and showed us to a table. Other people were waiting as well.Max then continued to have a laugh with 3 other staff members while we waited and looked in their direction but they just ignored us and kept on laughing out loud and having a chatty social.Really poor customer service. And kind of shocking that the manager max was the one who instigated the poor behaviour. He's meant to be running the place.Our server who actually served us the grid though was friendly.Also, they removed the vegan only menu which is very disappointing, as it was one of the reasons we loved wagamama.
Really good food, amazing service!Dietary restrictions: Waitress asked if anyone had allergies.
Gemma provided superb service during our meal.
Staff Mostly rude and food comes out at different times for everyone on the table.Collection for food take to long,
Lots on choice at leisure park but not been to wagamamas for a while so decided to head there -quiet when we got there but by time we left v busy .Food was well cooked and portion size v good .Very enjoyable.
The experience was truly outstanding, and the customer service provided by Karol, Clarissa, and Jp was
Excellent customer service from Karol and Clarissa. Quality food as always! Thank you Wagamama!
Thank you for having us tonight. We had great food and great customer service from Clarissa and Carol thank you so muchKid-friendliness: AbsolutelyWheelchair accessibility: Yes
The service was fantastic, we had karol and klarissa serving us. They were very polite they made our dining experience beyond expectations.
Restaurantji Recommends
Have never had a bad experience here. The food is always great and the staff are lovely.
Loved the new menu.Good service.
To sum it up- food is generally great but inconsistent. The quality changes every time I go.- service isnt terrible and wait times are short but I often have to get someones attention.- prices in my opinion are very steep for what you get - so its a luxury.Pork belly Ramen is in my opinion the best dish (on a good day)
As always the food is incredible but on this visit, my servers couldn't have been more helpful and attentive, making sure I was in a comfortable spot and had everything I needed. Love coming to this location for this reason.Parking: Great location for disabled parking
We first found Wagamama when we were in the UK in April of this year. We had an amazing meal at the one in Plymouth. The food, service, and atmosphere were excellent.It is incredibly difficult to find good value for money anywhere these days. But in the UK, aside from Fish and Chips or Pub food it is virtually impossible.We found the Wagamama in Stevenage, and it did not disappoint. We were only in the UK for 8 days this trip to attend a 90th Birthday party.We went to the restaurant twice and came away happy and satisfied both times...The food is top drawer and the service is very good. There is nothing off putting about it.This seems to be a very popular place for families too.