Best café in town!!! Very friendly staff, excellent service and nice atmosphere!
Edgar Calo
Horrible coffee... 2,15 Pounds for a single espresso "" take away " the coffee basically doesn't have caffeine... But it burns so the taste is like burning coffee.... Very dry... The staff doesn't even look in your face... Never smile....
P j M
Never before have I rated a Caffè Nero with only two stars, the single espresso was excellent and the service started ok but having finished my coffee I ask a member of staff if they would rinse out my little cup, no hesitation in her reply, we have public bathroom where you can wash your own cup. It was not that she was busy. In fact she was talking to the trainee and standing next to the tap. This was a first for me and I have asked this question so many times. I understand why in covid this was suspended. But not now and it is not like she said company policy.Then having return from the bathroom the same member of staff ignored us both and to save the embarrassment of serving me took a trey out to go and clear tables. It was clear we were waiting to be served. When we asked is there an issue, your ignoring us the trainee then tilled in our request and when another customer the lady cleaning tables came back to serve him. Astonishing behaviourAnd I have no idea why.I will not return if I see her on duty but as I’m only her for 24 hours it not an issue for me.
Tracey Watts
Staff friendly,helpful always feel
Howard Draper
Good drinks, food options not bad, friendly staff but the service can be a bit hit and miss at times which seems to be reflected in the long queues that occur.Vegetarian options: Good tasty veggie optionsKid-friendliness: Kid friendly venueParking: On street parking outside but spaces very limited.Wheelchair accessibility: Ramped entrance from pavement.
Peter Onn
Had a very good coffee sitting outside in the sunshine, lovely feel to the place!
John S
Very very slow service even with only 3 people in queue. Moody unfriendly service. Will be going elsewhere.
Howard Crawford
Popular coffee shop in Welwyn hence often queue
Stephen Hibbert
Used to be such great coffee but definitely a pale imitation of what it once was. What do you have to do to get a good coffee from cafe Nero. I’ve now been told the that I have to pay extra to get the original coffee which is much better than the new blend. No wonder they are now selling poor cheap coffee! Are they trying to compete with Starbucks for the worst coffee on the high street?
Place was dirty and tables not cleaned or cleared of empty cups and mugs plates . But very nice to sit outside in the afternoon sunshine ? .
Stevie Coolie
Always nice. Well spaced tables ?
Ayy R
Drinks and food as always is great here, and staff are helpful with a smile. However my only issue people sitting there dogs on the bench seats and chairs etc with their dirty paws. I understand it's a dog friendly Cafe but there ought to be certain rules in place.
Jon Kelly
Friendly, good coffee and cakes, and open later than all other coffee shops in the area
tony barber
Lovely place to go for a drink and a bite to eat. Good atmosphere
Thank you for the coffee in this cold
Best café in town!!! Very friendly staff, excellent service and nice atmosphere!
Horrible coffee... 2,15 Pounds for a single espresso "" take away " the coffee basically doesn't have caffeine... But it burns so the taste is like burning coffee.... Very dry... The staff doesn't even look in your face... Never smile....
Never before have I rated a Caffè Nero with only two stars, the single espresso was excellent and the service started ok but having finished my coffee I ask a member of staff if they would rinse out my little cup, no hesitation in her reply, we have public bathroom where you can wash your own cup. It was not that she was busy. In fact she was talking to the trainee and standing next to the tap. This was a first for me and I have asked this question so many times. I understand why in covid this was suspended. But not now and it is not like she said company policy.Then having return from the bathroom the same member of staff ignored us both and to save the embarrassment of serving me took a trey out to go and clear tables. It was clear we were waiting to be served. When we asked is there an issue, your ignoring us the trainee then tilled in our request and when another customer the lady cleaning tables came back to serve him. Astonishing behaviourAnd I have no idea why.I will not return if I see her on duty but as I’m only her for 24 hours it not an issue for me.
Staff friendly,helpful always feel
Good drinks, food options not bad, friendly staff but the service can be a bit hit and miss at times which seems to be reflected in the long queues that occur.Vegetarian options: Good tasty veggie optionsKid-friendliness: Kid friendly venueParking: On street parking outside but spaces very limited.Wheelchair accessibility: Ramped entrance from pavement.
Had a very good coffee sitting outside in the sunshine, lovely feel to the place!
Very very slow service even with only 3 people in queue. Moody unfriendly service. Will be going elsewhere.
Popular coffee shop in Welwyn hence often queue
Used to be such great coffee but definitely a pale imitation of what it once was. What do you have to do to get a good coffee from cafe Nero. I’ve now been told the that I have to pay extra to get the original coffee which is much better than the new blend. No wonder they are now selling poor cheap coffee! Are they trying to compete with Starbucks for the worst coffee on the high street?
Restaurantji Recommends
Place was dirty and tables not cleaned or cleared of empty cups and mugs plates . But very nice to sit outside in the afternoon sunshine ? .
Always nice. Well spaced tables ?
Drinks and food as always is great here, and staff are helpful with a smile. However my only issue people sitting there dogs on the bench seats and chairs etc with their dirty paws. I understand it's a dog friendly Cafe but there ought to be certain rules in place.
Friendly, good coffee and cakes, and open later than all other coffee shops in the area
Lovely place to go for a drink and a bite to eat. Good atmosphere