Everything in the carvery had a bit too much salt in it.
Vasileios Dimos
Great food and incredible service. We tried their pie, their burger and their pizza all superb. Mac and cheese not that great but that was the only mediocre dish.We will definitely go back to try their steaks.
Draego Zubiri
The carvery on Sunday is amazing. Go here semi-regularly. Have had however on a few occasions slow service.
Fiona Riseley
Very impressed after a visit to the Sunday carvery. A large table of 10, we were able to book just 48 hours beforehand. Staff couldn't be friendlier, engaging and smiling at children, quick and kind helping to clear up a spillage. Interior was very modern and clean. Sometimes carveries can be bland but not this one, the food was great, as were the desserts which all looked amazing. Great experience and will definitely be returning!Parking: The restaurant has it's own car park, or on Sundays there is free parking in the Letchworth Town Hall car park across the road.Kid-friendliness: We had 4 children with us (7yo, 3yo, 2yo and a baby), we were made to feel very welcome. There is baby changing in the toilets.
Tristan Boughton
Excellent service and
Matthew Cook
Nice quick lunch, first time in this hotel / bar and lovely interior and lunch was a reasonable price ? also nice quick service as was in a hurry....
Nick Reid
Had bangers and mash 4 different types of sausage very nice. Good service didn't book but all round great experience ?
Terry Rice
Had an amazing night last night,a great happy atmosphere,food was so delicious.
David Turner
Good food nice atmosphere, very good
Dwight Notice
We had our family Christmas dinner here and it was lovely. The staff were great, the venue was bigger than I thought and the atmosphere was brilliant! I'd definitely recommend Downtown Bar & Grill.Parking: There is parking here but you'll need to come early to events to bag a space.
First time since it's refurbishment. Good, friendly service. Good food and atmosphere. Would recommend and will definitely be back for more.
Lorna B
Great place for a family Sunday roast. Would highly recommend.
Gary Scott
As a solo diner, maybe I have high expectations with regards to eating out. On arrival, I was casually greeted by the waitress and told to sit anywhere, no one followed me to the table, the waitress casually stopped to have a conversation at the bar with the manager and bartender and after a few minutes dropped off a menu, not a good start on the service side. I ordered the salt & pepper calamari and the chicken skewer for starters. The calamari was bland for being on the menu as "salt & pepper", I had to add my own salt to get some sort of flavour, the chicken skewer was also bland even though it was on the menu as "marinated in garlic" served with or marinated with coriander and chilli as well and served with tzatziki. Usually in my experience, if you marinate something in any of those 3 ingredients, you 99% of the time should be able to taste those flavour on upon eating the chicken, but alas, they were missing in action, the only thing flavorsome on the plate was the tzatziki. The waitress casually dropped by to check on my starters, but by then, I had consumed most of them. For me, when checking on a tables food they are eating, asking more direct questions about the particular meal would be better than a casual is everything OK, but maybe that's just me. For mains I ordered the 28 day aged 10oz Sirloin steak, I ordered it Rare with a Bearnaise sauce and skin on fries. I am very particular about my meat and this was was overcooked to medium. I ate the fries and the onion rings first, in the hope that a team member would check in with me on my meal, but alas, no. I was hungry, so I did eat more than 50% of the steak, but did not enjoy it. The Bearnaise sauce was served very hot, which in my experience should not be done, but I do know that it can be. It was bland and honestly did not taste as if it were fresh, as in I feel it was bought in a carton (please correct me if I am wrong here). Paying £24.95 for a steak, I really do expect a far higher standard than what I received. After still no attention from any team member, even though they were passing my table to serve other tables, I grabbed my plate and headed to the bar to talk with the manager directly. I showed him the overcooked steak and mentioned that the salad leaves were unfortunately not the "dressed Gem salad" that was advertised on the menu. I expressly stated that I did not want anything in return, but just wanted to let him know so hopefully future mistakes could be preempted. To be fair, he didn't charge me for 2 Diet cokes.... I finished off with a sticky toffee pudding that had been warmed in Chef Mike, with salted Caramel ice cream. For the amount I paid on the total bill, I am not impressed and really do expect a far higher standard and level of service than what I received. Upon receiving the bill, a 10% service charge had been added and I enquired if this was included in the bill total, which it was, but I found interesting because it said "optional service charge" printed on the bill. I found it slightly amusing that this service charge would be added given the service I received or didn't receive..... don't get me wrong, I do always tip, but this was rather presumptuous. I truly hope that this was a once off experience and I would like to try this establishment again.
Joshua T
Quite a few things went wrong with this meal. Firstly, I ordered a medium-rare sirloin and it arrived well-done. Usually, waiters come to ask how the meal is etc. But this place doesn't do that. So I waited around 15 minutes and no one came. So I had to get up and tell them the unfortunate situation. In the end the manager came, and she was apologetic and offered to have the kitchen cook another one, which I refused as I was in a rush.
Lawrentino Santiago-Rose
Well that was a surprise. First time in the area as we're staying for a wedding. Didn't think we would eat at the same venue but the menu was pretty good.The staff were friendly and attentive. They knew when to come over without interrupting our evening. We had the loaded potato skins; they didn't skimp on the cheese, meant for sharing between two supposedly but you could easily let another person share as it was a pretty good portion. It was so good, I forgot to take a picture....luckily I took a pic of the main.My husband shockingly admitted he's never had a tomahawk....so 1 guess what we ordered. You have the option to get two sauces; we asked for the blue cheese and the garlic & herb butter....both soooo good. The steak was conveniently pre cut and cooked to our preference. The sides of garlic roasted tomatoes and mushrooms and salad and onion rings....for £50 quid that was pretty decent.Couldn't stomach a dessert but we are staying another night hehehhe. Genuinely the staff were brilliant. The manager came over and was so kind. The live performer was just the cherry on top.
Everything in the carvery had a bit too much salt in it.
Great food and incredible service. We tried their pie, their burger and their pizza all superb. Mac and cheese not that great but that was the only mediocre dish.We will definitely go back to try their steaks.
The carvery on Sunday is amazing. Go here semi-regularly. Have had however on a few occasions slow service.
Very impressed after a visit to the Sunday carvery. A large table of 10, we were able to book just 48 hours beforehand. Staff couldn't be friendlier, engaging and smiling at children, quick and kind helping to clear up a spillage. Interior was very modern and clean. Sometimes carveries can be bland but not this one, the food was great, as were the desserts which all looked amazing. Great experience and will definitely be returning!Parking: The restaurant has it's own car park, or on Sundays there is free parking in the Letchworth Town Hall car park across the road.Kid-friendliness: We had 4 children with us (7yo, 3yo, 2yo and a baby), we were made to feel very welcome. There is baby changing in the toilets.
Excellent service and
Nice quick lunch, first time in this hotel / bar and lovely interior and lunch was a reasonable price ? also nice quick service as was in a hurry....
Had bangers and mash 4 different types of sausage very nice. Good service didn't book but all round great experience ?
Had an amazing night last night,a great happy atmosphere,food was so delicious.
Good food nice atmosphere, very good
We had our family Christmas dinner here and it was lovely. The staff were great, the venue was bigger than I thought and the atmosphere was brilliant! I'd definitely recommend Downtown Bar & Grill.Parking: There is parking here but you'll need to come early to events to bag a space.
Restaurantji Recommends
First time since it's refurbishment. Good, friendly service. Good food and atmosphere. Would recommend and will definitely be back for more.
Great place for a family Sunday roast. Would highly recommend.
As a solo diner, maybe I have high expectations with regards to eating out. On arrival, I was casually greeted by the waitress and told to sit anywhere, no one followed me to the table, the waitress casually stopped to have a conversation at the bar with the manager and bartender and after a few minutes dropped off a menu, not a good start on the service side. I ordered the salt & pepper calamari and the chicken skewer for starters. The calamari was bland for being on the menu as "salt & pepper", I had to add my own salt to get some sort of flavour, the chicken skewer was also bland even though it was on the menu as "marinated in garlic" served with or marinated with coriander and chilli as well and served with tzatziki. Usually in my experience, if you marinate something in any of those 3 ingredients, you 99% of the time should be able to taste those flavour on upon eating the chicken, but alas, they were missing in action, the only thing flavorsome on the plate was the tzatziki. The waitress casually dropped by to check on my starters, but by then, I had consumed most of them. For me, when checking on a tables food they are eating, asking more direct questions about the particular meal would be better than a casual is everything OK, but maybe that's just me. For mains I ordered the 28 day aged 10oz Sirloin steak, I ordered it Rare with a Bearnaise sauce and skin on fries. I am very particular about my meat and this was was overcooked to medium. I ate the fries and the onion rings first, in the hope that a team member would check in with me on my meal, but alas, no. I was hungry, so I did eat more than 50% of the steak, but did not enjoy it. The Bearnaise sauce was served very hot, which in my experience should not be done, but I do know that it can be. It was bland and honestly did not taste as if it were fresh, as in I feel it was bought in a carton (please correct me if I am wrong here). Paying £24.95 for a steak, I really do expect a far higher standard than what I received. After still no attention from any team member, even though they were passing my table to serve other tables, I grabbed my plate and headed to the bar to talk with the manager directly. I showed him the overcooked steak and mentioned that the salad leaves were unfortunately not the "dressed Gem salad" that was advertised on the menu. I expressly stated that I did not want anything in return, but just wanted to let him know so hopefully future mistakes could be preempted. To be fair, he didn't charge me for 2 Diet cokes.... I finished off with a sticky toffee pudding that had been warmed in Chef Mike, with salted Caramel ice cream. For the amount I paid on the total bill, I am not impressed and really do expect a far higher standard and level of service than what I received. Upon receiving the bill, a 10% service charge had been added and I enquired if this was included in the bill total, which it was, but I found interesting because it said "optional service charge" printed on the bill. I found it slightly amusing that this service charge would be added given the service I received or didn't receive..... don't get me wrong, I do always tip, but this was rather presumptuous. I truly hope that this was a once off experience and I would like to try this establishment again.
Quite a few things went wrong with this meal. Firstly, I ordered a medium-rare sirloin and it arrived well-done. Usually, waiters come to ask how the meal is etc. But this place doesn't do that. So I waited around 15 minutes and no one came. So I had to get up and tell them the unfortunate situation. In the end the manager came, and she was apologetic and offered to have the kitchen cook another one, which I refused as I was in a rush.
Well that was a surprise. First time in the area as we're staying for a wedding. Didn't think we would eat at the same venue but the menu was pretty good.The staff were friendly and attentive. They knew when to come over without interrupting our evening. We had the loaded potato skins; they didn't skimp on the cheese, meant for sharing between two supposedly but you could easily let another person share as it was a pretty good portion. It was so good, I forgot to take a picture....luckily I took a pic of the main.My husband shockingly admitted he's never had a tomahawk....so 1 guess what we ordered. You have the option to get two sauces; we asked for the blue cheese and the garlic & herb butter....both soooo good. The steak was conveniently pre cut and cooked to our preference. The sides of garlic roasted tomatoes and mushrooms and salad and onion rings....for £50 quid that was pretty decent.Couldn't stomach a dessert but we are staying another night hehehhe. Genuinely the staff were brilliant. The manager came over and was so kind. The live performer was just the cherry on top.