Nice service looked like a manager that took order I asked for low fat cheese because normal reacts with medication obviously he didn't listen and I had bad stomach don't know if I'll go again
Emily S
Staff polite nice .....Pizza came burnt ends we ordered 2 £18 each plus other pizza there was 6 of us omg I complained hardly any thing on our pizzas and thinnest crust ever we think pizza toppings was put a wrap or something similar we couldn't even eat it properly it just hang downwards my wife shape lasagne no taste food Bill came to 120 do not go here waste of money I'm warning you
E3619FDadamd
Ordered Uber Eats. I'm a professional chef and it is my first day off in 21 day so I'm not cooking. Pizza with PASLEY? Wtf???? Whorlton kind of bs it is. Pizza and wing for 20£ for One.... Shocking .I can cook for 4 people for 20£. Food was very average as well. Frozen Asda Pizza quality... Absolutely no chance I will order agai
alexcW7105MR
In the mood for a quick bite to eat after the cinema and this was the closest to the car park I used. Waiting staff were attentive & friendly which made the visit pleasant. The resturant itself was rather busy so food took a little while to arrive but nothing you wouldn't expect considering how busy it was. If you are fancying a affordable lasagna & beer then it's somewhere I would return
Alex C
In the mood for a quick bite to eat after the cinema and this was the closest to the car park I used. Waiting staff were attentive & friendly which made the visit pleasant. The resturant itself was rather busy so food took a little while to arrive but nothing you wouldn't expect considering how busy it was. If you are fancying a affordable lasagna & beer then it's somewhere I would return
Shnarfy
This is a review for Pizza Express in Bluewater shopping centre, Greenhithe Kent. This was a Mothers Day ‘treat’ for the family. The restaurant was fully booked given it was a weekend lunchtime and Mothers Day. Kept waiting for our booked table, and once seated noted how noisy it was. The food arrived quickly but all the pizzas were very sparse, lacking toppings. It seems they like to give a very large pizza base but skimp on the good stuff. There were several desserts missing from the menu, apparently this is due to a new menu being launched next day - not great planning given it was Mothers Day and a fully booked restaurant. The bill came to £210 for 7 adults and one child - which felt very expensive for the quality of food and lack of dessert choice. Similar experience had in another Pizza Express branch, so I’m wondering if Corporate are dictating cost-cutting. We won’t return.
Samantha Farrell
Poor service, dirty especially the toilets. Diners all crammed together despite the upper seating area being empty! Food not the best! Generally not a great visit!
Ruth Chuter
This meal was a treat from my son but I’m afraid my dessert had a hair in it. I didn’t even get an apology. Spoilt my evening
Rachel Lee
Dining area was extremely cold, so every one had their coats on. Whereas the upper level, which was not in use was lovely & warm. The food was good, but went cold quickly due to ambient temperature. Staff were friendly & courteous.
aj_2010
Service terrible, we waited over 15 minutes for drinks and an hour for our food. The toilets are disgusting, dirty and poorly maintained. Won’t be coming back
Awful service and rude manager. Chef burned spaghetti carborana and it looked congealed. Hd a 20 minute wait as the waiter forgot to put one order through. Had to sit with no food whilst rest of family ate. Would never return!
fruitybeetle
Table missing a fork and easier to fetch one myself from another table. Spotlights on table felt more like floodlights - very uncomfortable. Not exactly relaxed dining under those conditions. Food delivered with no offer of pepper (this is an Italian right?). No early check to see if everything okay (basic trick to avoid a review like this!). Had much better experiences at other branches but the bluewater village branch needs some serious training and an experienced eye on it.
367ChrisH367
Veggie aubergine pasta for the wife and garlic prawns pizza plus green salad for me. Served lukewarm on cold plates, the pasta got sent back and a new one was served, still in a cold bowl!! The pizza was consumed in double quick time before it was entirely cold. This was not the plan, the green salad was meant to be a “side” but had to be deferred to eat the pizza while it was still edible heat. FFS, the clues are in the restaurant brand name I.e. Pizza and Express, make it quicker and warmer and you might live up to the brand aspirations. We are not coming back, I only wish we had read the Tripadvisor scores before we sat down, if we had we wouldn’t have.
Emma Moore
Food was ok but the service is soooooo slow! And not just tonight, went a few weeks back on a different night and it was the same and the food come out cold. Won’t bother next time! Plus the waiter upstairs on Saturdays openly coughs into the air ?
FBB1212
Booked a table here for a family of 5 on Sunday afternoon. Waited 40 minutes to be served. Attempted to get the waitresses/waiters attention on numerous occasions however was ignored. On a sunday afternoon the restaurant was empty only had 6 tables occupied and there were plenty of staff so staff shortages cannot be blamed. Asked to speak with the manager who apologised but didn't appear to try and resolve or take ownership of the problem. Decided to walk out and went to Zizzi's, a few doors down, much better service, food was great and was a lot busier! Would avoid this pizza express!
Nice service looked like a manager that took order I asked for low fat cheese because normal reacts with medication obviously he didn't listen and I had bad stomach don't know if I'll go again
Staff polite nice .....Pizza came burnt ends we ordered 2 £18 each plus other pizza there was 6 of us omg I complained hardly any thing on our pizzas and thinnest crust ever we think pizza toppings was put a wrap or something similar we couldn't even eat it properly it just hang downwards my wife shape lasagne no taste food Bill came to 120 do not go here waste of money I'm warning you
Ordered Uber Eats. I'm a professional chef and it is my first day off in 21 day so I'm not cooking. Pizza with PASLEY? Wtf???? Whorlton kind of bs it is. Pizza and wing for 20£ for One.... Shocking .I can cook for 4 people for 20£. Food was very average as well. Frozen Asda Pizza quality... Absolutely no chance I will order agai
In the mood for a quick bite to eat after the cinema and this was the closest to the car park I used. Waiting staff were attentive & friendly which made the visit pleasant. The resturant itself was rather busy so food took a little while to arrive but nothing you wouldn't expect considering how busy it was. If you are fancying a affordable lasagna & beer then it's somewhere I would return
In the mood for a quick bite to eat after the cinema and this was the closest to the car park I used. Waiting staff were attentive & friendly which made the visit pleasant. The resturant itself was rather busy so food took a little while to arrive but nothing you wouldn't expect considering how busy it was. If you are fancying a affordable lasagna & beer then it's somewhere I would return
This is a review for Pizza Express in Bluewater shopping centre, Greenhithe Kent. This was a Mothers Day ‘treat’ for the family. The restaurant was fully booked given it was a weekend lunchtime and Mothers Day. Kept waiting for our booked table, and once seated noted how noisy it was. The food arrived quickly but all the pizzas were very sparse, lacking toppings. It seems they like to give a very large pizza base but skimp on the good stuff. There were several desserts missing from the menu, apparently this is due to a new menu being launched next day - not great planning given it was Mothers Day and a fully booked restaurant. The bill came to £210 for 7 adults and one child - which felt very expensive for the quality of food and lack of dessert choice. Similar experience had in another Pizza Express branch, so I’m wondering if Corporate are dictating cost-cutting. We won’t return.
Poor service, dirty especially the toilets. Diners all crammed together despite the upper seating area being empty! Food not the best! Generally not a great visit!
This meal was a treat from my son but I’m afraid my dessert had a hair in it. I didn’t even get an apology. Spoilt my evening
Dining area was extremely cold, so every one had their coats on. Whereas the upper level, which was not in use was lovely & warm. The food was good, but went cold quickly due to ambient temperature. Staff were friendly & courteous.
Service terrible, we waited over 15 minutes for drinks and an hour for our food. The toilets are disgusting, dirty and poorly maintained. Won’t be coming back
Restaurantji Recommends
Awful service and rude manager. Chef burned spaghetti carborana and it looked congealed. Hd a 20 minute wait as the waiter forgot to put one order through. Had to sit with no food whilst rest of family ate. Would never return!
Table missing a fork and easier to fetch one myself from another table. Spotlights on table felt more like floodlights - very uncomfortable. Not exactly relaxed dining under those conditions. Food delivered with no offer of pepper (this is an Italian right?). No early check to see if everything okay (basic trick to avoid a review like this!). Had much better experiences at other branches but the bluewater village branch needs some serious training and an experienced eye on it.
Veggie aubergine pasta for the wife and garlic prawns pizza plus green salad for me. Served lukewarm on cold plates, the pasta got sent back and a new one was served, still in a cold bowl!! The pizza was consumed in double quick time before it was entirely cold. This was not the plan, the green salad was meant to be a “side” but had to be deferred to eat the pizza while it was still edible heat. FFS, the clues are in the restaurant brand name I.e. Pizza and Express, make it quicker and warmer and you might live up to the brand aspirations. We are not coming back, I only wish we had read the Tripadvisor scores before we sat down, if we had we wouldn’t have.
Food was ok but the service is soooooo slow! And not just tonight, went a few weeks back on a different night and it was the same and the food come out cold. Won’t bother next time! Plus the waiter upstairs on Saturdays openly coughs into the air ?
Booked a table here for a family of 5 on Sunday afternoon. Waited 40 minutes to be served. Attempted to get the waitresses/waiters attention on numerous occasions however was ignored. On a sunday afternoon the restaurant was empty only had 6 tables occupied and there were plenty of staff so staff shortages cannot be blamed. Asked to speak with the manager who apologised but didn't appear to try and resolve or take ownership of the problem. Decided to walk out and went to Zizzi's, a few doors down, much better service, food was great and was a lot busier! Would avoid this pizza express!