We visited this cafe today (27 Dec). It was very busy and was shocked that there was a young man working behind the counter. He had to serve drinks and food, collect used cups and plates and wash them. He had no support. He carried out his work diligently in a calm manner. It took some time to get served and a lot of people left because of the queue. He is a credit to the business which I cannot say about the Management who allowed this to happen. Well done that man and the Excellent rating goes that man, not the cafe.
yeeha Wongi
I stopped by for a coffee. Nice and quiet cafe inside a bookstore. Very friendly members of staff.
Andrea Boulton
Quick and friendly service
Ray Allen
A nice Nero's, but the very welcoming staff set this above some others in the area. Good coffee well made, could not ask for more and a nice place to chill.
Cathy Brown
Excellent service, great coffee and a restful environment. Definitely worth 5 stars (loyalty points too) !!
Julie Forrest
Had to queue as always, but coffe was good and so was my muffin!
Mary Wade
Good service ??
Nigel Taylor
Always friendly staff and good service.
Aimee Ballard
Lovely drinks and great customer service, very friendly staff
Annie Yeoman
My favorite Caffe Nero. Always a warm welcome from great staff, and they love my dog ðŸ¶
Always a nice coffee. Nice flavoured decaff which is rare. Great staff. Clean.
Magintee Arbukle
A hidden little gem upstairs in waterstones. There is a lift to get the pram upstairs. Good customer service and the vegan sandwiches are lovely
Wardner no Mori
Great coffee, Lovely cakes, Nice relaxing environment, Friendly and helpful staff. Place kept clean and tidy, Would of given 5* but wish the air conditioning would get fixed!
Tim R
I like Cafe Nero coffee and cakes,so was happy to find one tucked away inside a bookshop in Westwood Cross. Nice strong Cortado coffee with a slice of cake,good service,comfy chair.
We visited this cafe today (27 Dec). It was very busy and was shocked that there was a young man working behind the counter. He had to serve drinks and food, collect used cups and plates and wash them. He had no support. He carried out his work diligently in a calm manner. It took some time to get served and a lot of people left because of the queue. He is a credit to the business which I cannot say about the Management who allowed this to happen. Well done that man and the Excellent rating goes that man, not the cafe.
I stopped by for a coffee. Nice and quiet cafe inside a bookstore. Very friendly members of staff.
Quick and friendly service
A nice Nero's, but the very welcoming staff set this above some others in the area. Good coffee well made, could not ask for more and a nice place to chill.
Excellent service, great coffee and a restful environment. Definitely worth 5 stars (loyalty points too) !!
Had to queue as always, but coffe was good and so was my muffin!
Good service ??
Always friendly staff and good service.
Lovely drinks and great customer service, very friendly staff
My favorite Caffe Nero. Always a warm welcome from great staff, and they love my dog ðŸ¶
Restaurantji Recommends
Very friendly always cheerful oh a good coffee
Always a nice coffee. Nice flavoured decaff which is rare. Great staff. Clean.
A hidden little gem upstairs in waterstones. There is a lift to get the pram upstairs. Good customer service and the vegan sandwiches are lovely
Great coffee, Lovely cakes, Nice relaxing environment, Friendly and helpful staff. Place kept clean and tidy, Would of given 5* but wish the air conditioning would get fixed!
I like Cafe Nero coffee and cakes,so was happy to find one tucked away inside a bookshop in Westwood Cross. Nice strong Cortado coffee with a slice of cake,good service,comfy chair.