The service was great and can’t fault the waitress one bit. The food however was a massive let down. If I wanted cold baked beans I would have stayed at home for that. Here’s hoping management see this review and make sure the food quality gets better going forward
MichaelMacartney
Haven't been here since lockdown but as ever great food at good prices. We had the lunch menu which was very good as was the red wine!
Dreamer00421126593
Haven't been here for ages. We were in time for the lunch menu which runs until 3pm. We had two courses for £12.90 which was incredibly good value as my burger alone would have been more than tat! Service was friendly and efficient. Portion were the a la carte size so great
whistlemytune
Excellent service by Martina, who was so friendly and chatty. Lovely food, as always. Definitely a great choice for a date night. Next time, we'll bring the kids!
Alabama S
Horrible the waitress that served us was not nice at all waiting for ages for her to clear the table or order deserts and the restaurant was empty. Didn’t even ask how the meals are she did not checkk up on us once. The food was not that great either. Don’t know her name but she was very tall and massive teeth.
peter a
I was pleasantly surprised by the Vegan chicken wing starter . Nice atmosphere, and Martyna the waitress made the experience very memorable, excellent service, will be back !
sarah d
I haven’t been here for many years as thought it was overpriced with a lack of atmosphere and service and upon my recent visit felt nothing had changed . The waitress was super happy but felt like she was reading form a script , my sons meatballs were cold , when I approached our waitress the manager just looked on the other direction , there was no apology when bought back hot , later on 2 waitresses sang happy birthday but the 2nd waitress looked like she wanted to be anywhere but singing happy birthday , I just don’t understand why people pay premium prices here for a less than mediocre meal . I won’t be back , would rather spend my money with a locally run restaurant with quality food , more atmosphere and good service. I should have known better but went for convenience over judgement
BenTeganLily
Lovely staff were very attentive to me and my daughters. The vegetarian menu felt a bit limited on this visit, compared to my previous trips. The only vegetarian pizza option is plain Margherita with the option to pay for extra toppings. The food was good though and myself and my girls enjoyed our meal.
Matthieus1989
Had a few questionable meal experiences. Most the waiting staff have seemed friendly. We were asked to leave a review as they had previously had some bad reviews, which I'm honestly not too surprised about. One of the more recent times I went me and a friend ordered the same meatball dish, which arrived cold. He was concerned about possibly getting ill as a result. Thankfully the staff didn't charge us for the main dish and we didn't want to eat any more. I agree with other reviews that service has sometimes taken very long. I think I've had one encounter of staff being innappropriate, but overall staff have seemed friendly. I've enjoyed pancake breakfasts here, but would certainly recommend having breakfast over mains.
LissaM02
Made a spontaneous decision to visit this evening. So glad we did. Very good choice of vegan options. Pizza was delicious, garlic bread very good and the lava chips-the best chips that we have ever had! We were thrilled with our whole experience. I said to my husband that it was one of those moments when it feels wonderful to be alive. Nice decor, comfortable and cosy and very welcoming. Fabulous. Thank you very much.
Caroline was great and the food was good. Food came out really fast and the staff made us feel comfortable.
Emmasheree123
I went to frankie and bennies yesterday for my birthday lunch, I couldn't use the voucher I had (my fault I didn't read it properly) I had a classic cheeseburger with fries and for someone who has mild intolerances to cheddar and sesame seeds it would of been perfect for me none of these ingredients were presented What makes me annoyed is I spent the whole evening being sick and I hadn't eaten anything else that day so I highly suspect it was the burger If only it was cooked properly It would of been perfect
Jo R
This was supposed to be a family meal to celebrate a birthday. For the prices paid we should have gone fining dining for just a few pounds more! Our waiter was pleasant, welcoming and saw to us timely but did not provide all meal side order options. The food was abysmal! We ordered a round of soft drinks and starters, which were mediocre at best. We ordered 3 x chicken parmigiana which were awful and could only be described as someone's end of the month leftovers thrown together for dinner just before payday! They were bland, dry and very unappetising and who has chips and spaghetti as a meal?? Our own fault I guess for not thoroughly reading all details on the menu! The pizza was burnt in places on the bottom. Only the chicken / prawn pasta dish was enjoyed. We advised the waiter we didn't enjoy it and the manager did remove 2 meals from the bill without being asked but we were so put off we paid and left. Expensive prices for bargain basement food, we will not be returning.
J P
Coffee was cold, but was replaced, we had Hotdog with fries, very unappetising and luke warm. In our opinion service was below average. Shame as other Frankies and Benny restaurants we have used have always been good.
John B
Coffee was cold, but was replaced, we had Hotdog with fries, very unappetising and luke warm. In our opinion service was below average. Shame as other Frankies and Benny restaurants we have used have always been good.
The service was great and can’t fault the waitress one bit. The food however was a massive let down. If I wanted cold baked beans I would have stayed at home for that. Here’s hoping management see this review and make sure the food quality gets better going forward
Haven't been here since lockdown but as ever great food at good prices. We had the lunch menu which was very good as was the red wine!
Haven't been here for ages. We were in time for the lunch menu which runs until 3pm. We had two courses for £12.90 which was incredibly good value as my burger alone would have been more than tat! Service was friendly and efficient. Portion were the a la carte size so great
Excellent service by Martina, who was so friendly and chatty. Lovely food, as always. Definitely a great choice for a date night. Next time, we'll bring the kids!
Horrible the waitress that served us was not nice at all waiting for ages for her to clear the table or order deserts and the restaurant was empty. Didn’t even ask how the meals are she did not checkk up on us once. The food was not that great either. Don’t know her name but she was very tall and massive teeth.
I was pleasantly surprised by the Vegan chicken wing starter . Nice atmosphere, and Martyna the waitress made the experience very memorable, excellent service, will be back !
I haven’t been here for many years as thought it was overpriced with a lack of atmosphere and service and upon my recent visit felt nothing had changed . The waitress was super happy but felt like she was reading form a script , my sons meatballs were cold , when I approached our waitress the manager just looked on the other direction , there was no apology when bought back hot , later on 2 waitresses sang happy birthday but the 2nd waitress looked like she wanted to be anywhere but singing happy birthday , I just don’t understand why people pay premium prices here for a less than mediocre meal . I won’t be back , would rather spend my money with a locally run restaurant with quality food , more atmosphere and good service. I should have known better but went for convenience over judgement
Lovely staff were very attentive to me and my daughters. The vegetarian menu felt a bit limited on this visit, compared to my previous trips. The only vegetarian pizza option is plain Margherita with the option to pay for extra toppings. The food was good though and myself and my girls enjoyed our meal.
Had a few questionable meal experiences. Most the waiting staff have seemed friendly. We were asked to leave a review as they had previously had some bad reviews, which I'm honestly not too surprised about. One of the more recent times I went me and a friend ordered the same meatball dish, which arrived cold. He was concerned about possibly getting ill as a result. Thankfully the staff didn't charge us for the main dish and we didn't want to eat any more. I agree with other reviews that service has sometimes taken very long. I think I've had one encounter of staff being innappropriate, but overall staff have seemed friendly. I've enjoyed pancake breakfasts here, but would certainly recommend having breakfast over mains.
Made a spontaneous decision to visit this evening. So glad we did. Very good choice of vegan options. Pizza was delicious, garlic bread very good and the lava chips-the best chips that we have ever had! We were thrilled with our whole experience. I said to my husband that it was one of those moments when it feels wonderful to be alive. Nice decor, comfortable and cosy and very welcoming. Fabulous. Thank you very much.
Restaurantji Recommends
Caroline was great and the food was good. Food came out really fast and the staff made us feel comfortable.
I went to frankie and bennies yesterday for my birthday lunch, I couldn't use the voucher I had (my fault I didn't read it properly) I had a classic cheeseburger with fries and for someone who has mild intolerances to cheddar and sesame seeds it would of been perfect for me none of these ingredients were presented What makes me annoyed is I spent the whole evening being sick and I hadn't eaten anything else that day so I highly suspect it was the burger If only it was cooked properly It would of been perfect
This was supposed to be a family meal to celebrate a birthday. For the prices paid we should have gone fining dining for just a few pounds more! Our waiter was pleasant, welcoming and saw to us timely but did not provide all meal side order options. The food was abysmal! We ordered a round of soft drinks and starters, which were mediocre at best. We ordered 3 x chicken parmigiana which were awful and could only be described as someone's end of the month leftovers thrown together for dinner just before payday! They were bland, dry and very unappetising and who has chips and spaghetti as a meal?? Our own fault I guess for not thoroughly reading all details on the menu! The pizza was burnt in places on the bottom. Only the chicken / prawn pasta dish was enjoyed. We advised the waiter we didn't enjoy it and the manager did remove 2 meals from the bill without being asked but we were so put off we paid and left. Expensive prices for bargain basement food, we will not be returning.
Coffee was cold, but was replaced, we had Hotdog with fries, very unappetising and luke warm. In our opinion service was below average. Shame as other Frankies and Benny restaurants we have used have always been good.
Coffee was cold, but was replaced, we had Hotdog with fries, very unappetising and luke warm. In our opinion service was below average. Shame as other Frankies and Benny restaurants we have used have always been good.