Tasty food, friendly folk, good value. Only bugbear is that the front staff disappear once you've ordered so no chance to add something/ask a question etc.
Jack G
Great food, Large portions always! Quick delivery.Wouldn't go anywhere else.
David Weatherley
Christmas Eve, and very busy, but the service was polite and friendly. Food excellent. Highly recommended.
SaracenKent
Here I am waiting for the last time on a Friday night 2 Hours for a 45 minute predicted delivery. Make a omelette in stead
Dom Young
The front of house telephone boy needs sacking. Evening of 23.9.23: we ended up having to cancel our order after a 2 hour delay for our food. Phoned twice in that time to check on progress which was met with an unbelievable attitude from the boy on the phone. When asking him" how much longer do you think it will be?" his answer was "I dunno I'm not a chef am I!" couldn't believe he'd said that so asked him to repeat and got the same answer. The second time we called close to the 2 hour delay I asked "do you know how long it will take to get to us once dispatched?" he replied "I dunno! how am I mean to know?". Again couldn't believe what I'd heard so asked him to repeat - to the same answer! Unbelievable that you have someone as immature as him working for you.The girl that answered the phone the second time was quite polite, but once passed to this little child we couldn't believe the attitude! I'd advise sacking him before you loose too many more customers! (we won't return until we know he's gone).
Julie B
We love the food at Winon but when we ordered last we were told to collect in half an hour. When we arrived we were told it would be another 20 minutes. I asked why we were told half an hour and the young man responded with "we're busy, if you want I'll show you all the orders"! I thought that was very rude. The young lady and child who are usually there are lovely but the young man that is there now has zero customer service skills. Shame.
Dom Y
The front of house telephone boy needs sacking. Evening of 23.9.23: we ended up having to cancel our order after a 2 hour delay for our food. Phoned twice in the at time to check on progress which was met with an unbelievable attitude from the boy on the phone. When asking him" how much longer do you think it will be?" his answer was "I dunno I'm not a chef am I!" couldn't believe he'd said that so asked him to repeat and got the same answer. The second time we called close to the 2 hour delay I asked "do you know how long it will take to get to us once dispatched?" he replied "I dunno! how am I mean to know?". Again couldn't believe what I'd heard so asked him to repeat - to the same answer! Unbelievable that you have someone as immature as him working for you. The girl that answered the phone the second time was quite polite, but once passed to this little child we couldn't believe the attitude! I'd advise sacking him before you loose too many more customers! (we won't return until we know he's gone).
Anne-Marie Richards
Excellent
steve padginton
The staff are very friendly and helpful, I always enjoy going there and getting my food. I highly recommend them. Man on small mobility scooter. Steve
louise fulker
Food nice shame about the delivery driver Alex who likes to touch the girls bums then call them liars
We've always used Winon and the foods always been good. I've even left a previous 4 star review on here. We ordered again last night ( 1.12.21.) It was delivered as usual. The driver informed us that they have now changed ownership and the food is even better. So thought we'll be the judge of that. He was absolutely correct. They've gone from good to excellent. Highly recommend them.
AlexiaCCC
Thoroughly great Chinese food. I order the same thing. Crispy aromatic duck, crispy aromatic lamb and crispy seaweed. I’ve now got my friend in Ramsgate ordering too (first order last Wednesday eve, she was equally impressed) Meat tastes freshly cured to maturity and the main thing is, it has taste, texture and quality one expects from the dishes you’ve probably eaten in soho. Delivery driver always courteous and friendly.
Tasty food, friendly folk, good value. Only bugbear is that the front staff disappear once you've ordered so no chance to add something/ask a question etc.
Great food, Large portions always! Quick delivery.Wouldn't go anywhere else.
Christmas Eve, and very busy, but the service was polite and friendly. Food excellent. Highly recommended.
Here I am waiting for the last time on a Friday night 2 Hours for a 45 minute predicted delivery. Make a omelette in stead
The front of house telephone boy needs sacking. Evening of 23.9.23: we ended up having to cancel our order after a 2 hour delay for our food. Phoned twice in that time to check on progress which was met with an unbelievable attitude from the boy on the phone. When asking him" how much longer do you think it will be?" his answer was "I dunno I'm not a chef am I!" couldn't believe he'd said that so asked him to repeat and got the same answer. The second time we called close to the 2 hour delay I asked "do you know how long it will take to get to us once dispatched?" he replied "I dunno! how am I mean to know?". Again couldn't believe what I'd heard so asked him to repeat - to the same answer! Unbelievable that you have someone as immature as him working for you.The girl that answered the phone the second time was quite polite, but once passed to this little child we couldn't believe the attitude! I'd advise sacking him before you loose too many more customers! (we won't return until we know he's gone).
We love the food at Winon but when we ordered last we were told to collect in half an hour. When we arrived we were told it would be another 20 minutes. I asked why we were told half an hour and the young man responded with "we're busy, if you want I'll show you all the orders"! I thought that was very rude. The young lady and child who are usually there are lovely but the young man that is there now has zero customer service skills. Shame.
The front of house telephone boy needs sacking. Evening of 23.9.23: we ended up having to cancel our order after a 2 hour delay for our food. Phoned twice in the at time to check on progress which was met with an unbelievable attitude from the boy on the phone. When asking him" how much longer do you think it will be?" his answer was "I dunno I'm not a chef am I!" couldn't believe he'd said that so asked him to repeat and got the same answer. The second time we called close to the 2 hour delay I asked "do you know how long it will take to get to us once dispatched?" he replied "I dunno! how am I mean to know?". Again couldn't believe what I'd heard so asked him to repeat - to the same answer! Unbelievable that you have someone as immature as him working for you. The girl that answered the phone the second time was quite polite, but once passed to this little child we couldn't believe the attitude! I'd advise sacking him before you loose too many more customers! (we won't return until we know he's gone).
Excellent
The staff are very friendly and helpful, I always enjoy going there and getting my food. I highly recommend them. Man on small mobility scooter. Steve
Food nice shame about the delivery driver Alex who likes to touch the girls bums then call them liars
Restaurantji Recommends
We've always used Winon and the foods always been good. I've even left a previous 4 star review on here. We ordered again last night ( 1.12.21.) It was delivered as usual. The driver informed us that they have now changed ownership and the food is even better. So thought we'll be the judge of that. He was absolutely correct. They've gone from good to excellent. Highly recommend them.
Thoroughly great Chinese food. I order the same thing. Crispy aromatic duck, crispy aromatic lamb and crispy seaweed. I’ve now got my friend in Ramsgate ordering too (first order last Wednesday eve, she was equally impressed) Meat tastes freshly cured to maturity and the main thing is, it has taste, texture and quality one expects from the dishes you’ve probably eaten in soho. Delivery driver always courteous and friendly.