Old Ash Tree

136 Rainham Rd, Chatham
01634 850766

Recent Reviews

Tilly Viv

Went on a Thursday evening. Only two other couples at the tables. The staff were very friendly and helpful and we didn’t have to wait long for the food to arrive. The starter we had was perfect. However was disappointed with the mains. My husband ordered a rump steak and although the flavour was good unfortunately it was tough to eat. I had the Hunters Chicken. Again the flavour was there but the sauce was thick and congealed. Chips on both meals were good and the prices were good. As you have to pay for your food at the bar when you order it, it means that if you would like to order a desert or coffee after you have to go to the bar and order again and pay again. Overall disappointed.

ian smitherman

had a wonderful family dinner, food was very tasty and well presented, really good atmosphere and sports was showing which was a bonus, the pub looked really fresh and the staff was very helpful and friendly, we had kids with us and they all got colouring books and crayons which was lovely, kept them entertained, we will be

Peels Gamer

Me and my husband came out with our little one for a meal here today, the pub was clean, which is what I first noticed walking in. The staff were lovely and very attentive to us. Greeted us with a smile which was lovely to see. I ordered the katsu chicken, which was amazing!! My husband had the rump steak which he said melted in his mouth and cooked perfectly! We all shared a pudding also and they even bought out a tiny spoon for the baby to have some of her own ice cream! Hands down will be returning and will be telling everyone about our experience here today.Thank you x

Eam Stringer

Really nice pub with good pub food and drink . Price is also better than expected sport on and plenty TVs around the seating and bar. 100% greeneking serviceKid-friendliness: Children are welcome and would love the food

martinfaz1

Come here often, staff friendly, food is good and fairly priced. Has become my go to place! Would defo

Donna Paterson

Michelle made amazing food. The place is a warm friendly and inviting atmosphere. Highly recommend a visit.

Spencer Stevenson

Just had Sunday Beef DinnerMenu says served pinkI got dry endsNot good at allTold 2 people servingOne was rude didn't want to knowYounger barmaid was better said she would talk to chefBut i heard nothingIf thats the service i won't be eating here again

Derek Clark

We booked a table for six and nearly everything we wanted they had run out

Patricia Lucas

Poor service waited hour and half for food won't be

Joanne A

I visited the pub on 14th December with a group from work for our Christmas lunch, we had pre-ordered at their request. On arrival we went to the bar to order drinks, the festive drinks that were on the menu and ordered were not available, the bar staff was not aware of what the drink was in the first place before we showed her the menu. Another of our party ordered gin and lemonade to find that the lemonade syrup was off, when questioning this with the only bar staff that was serving, she was met with resistance that the drink was correct and there was no problem with it and that we had in fact got our drinks mixed up. Eventually the bar staff realised that the lemonade was not in fact as it should be but said there was nothing that they could do and couldn't then make the drink that was ordered as there was nothing that she could do about the lemonade. The bar service was unfortunately extremely slow, although it was not very busy overall. Onto the food order; we had pre ordered the food as requested by them due to ordering from the festive menu. One of our party was not ordering from the festive menu but still sent the order across at the same time. We had received confirmation that the pre order had been received. The starters were brought out, and the person who did not order from the festive menu did not receive their order until we made the staff aware that we were still waiting in another dish. The starters were adequate enough. It took quite some time before our plates were cleared and our main courses started to come out. 3 of our party had order the Christmas Dinner which came out first, the rest of our parties order was messed up quite a bit. There was an order of the festive beyond burger, which on the menu on your website it says that it comes in a bun with chips, when bought out it was a burger less bun with salad! We checked this and was told that is just how it comes. I then checked online for the menu and we were in fact right. I took the plate to the kitchen myself and spoke to who I presume was the chef. She said that it didn't come with a bun or chips, I showed her the menu on the website and she then showed the menu that she was working off, which did indeed say without bun or chips! Not sure why there should or would be 2 versions of your menu. I explained to the kitchen staff what meals we were still waiting for and they seemed to understand that. The last 3 meals came out, one of which was not off the festive menu and was the hot honey halloumi flat bread, this was bought out as hot honey chicken flat bread. I immediately said that this was not what was ordered and that it wad the halloumi flat bread. She briefly went away only to come straight back to tell me that that was in fact how it came. I showed her the menu from the tables and that there is also a halloumi flatbread without chicken which is what was ordered due to being vegetarian. The further 3 meals were actually received quite a bit of time after the initial Christmas dinners had been received, so we were not even eating as a group. Before our desserts were bought to the table, we suggested to the staff member that it may be a good idea to take our orders again so that they were correct due to the many issues that had already taken place. She took down each of our orders, which had also been previously pre ordered. The deserts began to come out, they bought 2 cheesecakes and insisted that there were 2 ordered, when in fact there had not been, only 1 was ordered. One of our party had ordered Christmas pudding but asked for it with ice cream instead of custard, this was said in the pre order and the order at the table, it was bought out with custard. We made the staff aware that this was not ordered. Each time we made staff aware that the order was incorrect, there was a lot of resistance and them pushing the fact that we were the ones that were wrong or had ordered wrong when in fact it was quite clearly the other way round and the fact that we had not only pre ordered but also gone over our orders with staff as well. As we f

674peten

Omg , How to be made to feel like an inconvenience. Arrive for a pre booked table 1.5 hours before kitchen closes. Order drinks asked about menu. Took a seat then to be spoken to from the bar.... "You eating, if you want to eat hurry up as I'm closing the kitchen , been here since 11 and got prep to do for tomorrow, best order quick" Wtf is that about. We are extremely sorry we cause you hardship and distress. We didn't eat as we couldn't guarantee we'd be treated in a decent manner or the food would be of any standard, the feeling was it would be rushed and chucked on the plate . Thank you spoiled it. I shall avoid However seeing you all enjoying the banter with your friends was laughable.

Sue Brown

Brought my daughter to celebrate and could not believe the amazing service we had. The chef,Aaron, personally spoke to us and produced a meal fit for royalty! Lily and Gemma made us feel welcome and special! Nothing was too much! Congrats to Lily a bold takeover that proved just what the pub needed! Thank you guys we ll be back

Sam Lowe

Great place friendly staff amazing food and good warm feel about the place ??

Claire Hutchins

First visit since it’s reopened and it was a fantastic experience! Friendly staff, lovely pub and the roast was amazing. We’ll be back soon!

stuart scott

Since my last visit to the ash tree the difference in quality and service is night and day. I was blown away by my Sunday dinner, everything was cooked to perfection. I hope that when I return next weekend that it's just as good. Thank

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