We order something and they didn’t bring what we want
Larry P.
Came to Chatham to see a show at the Mac-Haydn theater. You have to try their meat sauce. So good! We had it over homemade noodles and it was delicious. We also had ribollita soup which was great and a pizza which had an amazing crust. Great service, cool space.
HP ..
Ordered what I thought was a Margherita pizza and received a regular, thick crusted cheese pizza with no basil. When I called the restaurant, thinking they mistakenly made the wrong pie or provided someone else's order, they indicated that is indeed a Margherita. The waitress checked with kitchen, and no basil, which is fine; however they still tried to pass off a regular cheese pizza as Margherita. I kindly offered to bring in an actual Margherita to highlight the difference. Scared for rest of the menu. Will not order from here again.
Ian W.
Napoli Pizza & Cucina opened in March 2023 in the former PIMA Mediterranean Kitchen building in Chatham Village. This restaurant and bar is pretty cute with almost the same look and atmosphere of PIMA, but the seagreen trim was painted over to white. The floral wall paper, fixtures, tables, chairs and booth seats remain the same. Most of the chairs inside are ocean blue and white and the same colorful glass lighting fixtures still hang above the dining room and bar area. The dinner menu offerings include specialty pizzas, fresh pasta dishes, house made ravioli dishes, chicken & seafood entrees, salads, soups, appetizers, Focaccia bread, and desserts. The prices are moderate as the dishes here are mainly ala carte. The drink menu offerings include wine, soft drinks, coffee/espresso drinks. I decided to stop in here for dinner on a rainy night The place wasn't too busy and I was promptly seated. Most of the tables in the dining room still have nice marble surfaces and small round candles were on each table, not lit. I was given food and drink menus. I started out with cold glass bottled tap water (pour into glass) and ordered the Organic Homemade Egg Fettuccine with Organic Meat Sauce ($19 plus tax). They did have Canotto (made to order focaccia bread) for $12, but I figured I was already getting enough carbs with the pasta dish. I could hear the kitchen preparing my pasta dish, which was served very hot in under 10 minutes. The fresh pasta dish was a good size portion with had soft fettuccine noodles, in a tomato meat sauce which had carrots in the mix, similar to bolognese sauce, topped with grated parmesan cheese. This pasta dish had good flavors and I had some of this boxed to go so I could order dessert. For dessert, the House Made Tiramisu ($12 plus tax) was a good size chilled dessert with layers of espresso soaked ladyfingers, light mascapone cream, and topped with cocoa powder. The check was $33.48 with tax and before tip. Overall, this was a good relaxing dinner in a nice casual setting. The service here was very prompt and the food came out in timely order. I would return again for their pizzas, which looked nice on their Facebook page.
539okany
Very tasty pizza , they’re very friendly and helpful so glad they’re serving delicious pizza not like the others …
zuzzag
I have ordered food for delivery. Chicken is not good cook. Very bad smells coming out Even pizza was bad not happy avoid this place. Spend money wait for the food not good save your money
692bernif
First time I ordered through Uber Eats I was given a 30-40 minute delivery time. It took an hour and 20 minutes. The second time I ordered (tonight) I ordered at 4.30pm and the order didn’t arrive until 5.30. There were items missing from my order so I called and they said they’d have it sent to me ASAP but now it’s nearly 6.30pm and still nothing. The food itself is pretty good though.
Simon D
Ordered from here last night from their website but omg what a mistake!! Should have been delivered by 7:30 pm so phoned them at 8 to find out where it was only to get told it was delivered 45 mins ago . The manager was rude accusing me of trying to get free pizzas then after a 20 min argument with them on the phone I then had to get dressed drive down to the shop with my missus to prove I wasn’t the man they described they handed it to ! Then I had to sit there a go through my cctv footage for 15 mins to prove 100% that the driver had made the mistake before I was able to get a refund from them ! Mean while we had 2 children sat at home waiting for their dinner that we eventually got somewhere else at 9:50pm so made the whole experience extremely unpleasant after myself and the missus had a long day at work ! Ps after visiting the premises we were actually glad we hadn’t eaten from there as it was old , tired and dirty and not 1 of the chefs were wearing any kind of hygiene protection while handling the food !!
We order something and they didn’t bring what we want
Came to Chatham to see a show at the Mac-Haydn theater. You have to try their meat sauce. So good! We had it over homemade noodles and it was delicious. We also had ribollita soup which was great and a pizza which had an amazing crust. Great service, cool space.
Ordered what I thought was a Margherita pizza and received a regular, thick crusted cheese pizza with no basil. When I called the restaurant, thinking they mistakenly made the wrong pie or provided someone else's order, they indicated that is indeed a Margherita. The waitress checked with kitchen, and no basil, which is fine; however they still tried to pass off a regular cheese pizza as Margherita. I kindly offered to bring in an actual Margherita to highlight the difference. Scared for rest of the menu. Will not order from here again.
Napoli Pizza & Cucina opened in March 2023 in the former PIMA Mediterranean Kitchen building in Chatham Village. This restaurant and bar is pretty cute with almost the same look and atmosphere of PIMA, but the seagreen trim was painted over to white. The floral wall paper, fixtures, tables, chairs and booth seats remain the same. Most of the chairs inside are ocean blue and white and the same colorful glass lighting fixtures still hang above the dining room and bar area. The dinner menu offerings include specialty pizzas, fresh pasta dishes, house made ravioli dishes, chicken & seafood entrees, salads, soups, appetizers, Focaccia bread, and desserts. The prices are moderate as the dishes here are mainly ala carte. The drink menu offerings include wine, soft drinks, coffee/espresso drinks. I decided to stop in here for dinner on a rainy night The place wasn't too busy and I was promptly seated. Most of the tables in the dining room still have nice marble surfaces and small round candles were on each table, not lit. I was given food and drink menus. I started out with cold glass bottled tap water (pour into glass) and ordered the Organic Homemade Egg Fettuccine with Organic Meat Sauce ($19 plus tax). They did have Canotto (made to order focaccia bread) for $12, but I figured I was already getting enough carbs with the pasta dish. I could hear the kitchen preparing my pasta dish, which was served very hot in under 10 minutes. The fresh pasta dish was a good size portion with had soft fettuccine noodles, in a tomato meat sauce which had carrots in the mix, similar to bolognese sauce, topped with grated parmesan cheese. This pasta dish had good flavors and I had some of this boxed to go so I could order dessert. For dessert, the House Made Tiramisu ($12 plus tax) was a good size chilled dessert with layers of espresso soaked ladyfingers, light mascapone cream, and topped with cocoa powder. The check was $33.48 with tax and before tip. Overall, this was a good relaxing dinner in a nice casual setting. The service here was very prompt and the food came out in timely order. I would return again for their pizzas, which looked nice on their Facebook page.
Very tasty pizza , they’re very friendly and helpful so glad they’re serving delicious pizza not like the others …
I have ordered food for delivery. Chicken is not good cook. Very bad smells coming out Even pizza was bad not happy avoid this place. Spend money wait for the food not good save your money
First time I ordered through Uber Eats I was given a 30-40 minute delivery time. It took an hour and 20 minutes. The second time I ordered (tonight) I ordered at 4.30pm and the order didn’t arrive until 5.30. There were items missing from my order so I called and they said they’d have it sent to me ASAP but now it’s nearly 6.30pm and still nothing. The food itself is pretty good though.
Ordered from here last night from their website but omg what a mistake!! Should have been delivered by 7:30 pm so phoned them at 8 to find out where it was only to get told it was delivered 45 mins ago . The manager was rude accusing me of trying to get free pizzas then after a 20 min argument with them on the phone I then had to get dressed drive down to the shop with my missus to prove I wasn’t the man they described they handed it to ! Then I had to sit there a go through my cctv footage for 15 mins to prove 100% that the driver had made the mistake before I was able to get a refund from them ! Mean while we had 2 children sat at home waiting for their dinner that we eventually got somewhere else at 9:50pm so made the whole experience extremely unpleasant after myself and the missus had a long day at work ! Ps after visiting the premises we were actually glad we hadn’t eaten from there as it was old , tired and dirty and not 1 of the chefs were wearing any kind of hygiene protection while handling the food !!
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