Appalling service recently. I ordered a variety family bucket costing £21.65 for delivery. On opening (after the driver left) I discovered the BBQ spare ribs and chicken wings were not included. I called up an hour later to say the items were missing and was told a driver would bring them out. Rang back 2 hours later and was told the driver will send them out. At 11.30pm I called again and was told there is no delivery drivers there now. The staff seems very disinterested in fulfilling orders correctly or providing a satisfactory service, it's like they just don't care. Another point is that the chicken is not always cooked properly so you pink flesh with blood near the bone. Avoid.
Alex Mchodgson
Don't order as it's not from euro they send the order on to favourite chicken whitch is
Rachel Summers
Do not order a delivery from this place. I waited nearly an hour before I called the restaurant to ask where my food was and spoke to the rudest delivery driver I've ever had the misfortune to come into contact with. He told me he'd rang the doorbell and left the food by the door and told me to go outside to look for it. I did so. No food. I told him this. He said the food was there and it's not his problem I didn't have it. He then complained that those were my instructions, and said he knows where I live, he's delivered there many times before. I've never ordered from this place before (and never will again). He then gave me directions to what he thought was my house. I told him he was wrong and he should have turned right. He said "I don't need to turn right, I know this house", then gave me directions to the wrong house again. I told him I know where I live and he should bring my food to the right house. He refused and said "don't do this again. Don't play these games, why did you give these instructions?!". I told him I assumed he'd find the right house. He eventually said "fine, I'll bring it. Bye." I waited another 25 minutes for a different delivery driver to show up as the first didn't have the courage to face his mistake himself. The food had been left 2 doors down.
Collen Wilsher
I love this place as the food is great but I'm not at all happy with them today, I had a home delivery at 5pm,yet on arrival ther was no frys in the bag so I called them, the guy said they wher busy and asked if I can make do with free frys next time, I said no I'd like them now as I'd already payed for them and he said they be with me in half hour, it's 21.49pm now and still no frys and iv rang several times but noone is answering the phone, so not happy atall with them
Jef Henninger
This a nice little take away. Needed some food at 11pm. Was a little hesitant given the reviews but it seemed like the best option. The prices are cheaper than what I would expect. Employees were very nice and my fries were made fresh. Got the chicken strips meal with an extra side of fries. Chicken was pretty good but not amazing, would have really just preferred them more well done but that's a personal preference. At this price point you really can't complain. Fries were excellent.
Tarnya Louise
Food was okay but unfortunately nothing special. Chicken and chips were tasty but the burger was very cold and dry. Would not be returning unfortunately.
Tracey Horn
Piri Piri chicken ordered the day before, wow that was hot but delicious, pleasant and helpful team good Value for money. thanks.
GoPlaces17130615313
This place has gone down hill. The chicken was completly over cooked . My burger arrived with burger sauce smothering the bottom roll so was falling apart. And i never asked for burger sauce and the ribs where gross.
Peshko Olah
Chips soggy and taste like they have been sitting in the heater for ages. ignorant staff, didn't get cheese on my cheese burger.
Hamdal
Awful son called in on way home from work allegedly cooked fresh but omg no way could it be eaten the burger with hash brown which was cooked in cold fat as saturated. Whole bottle of Mayo stale bun over cooked tough as cold chicken nothing was good with regards to this took my money delivered rubbish food !!! Avoid avoid avoid
I've never personally had an issue with the place, it's always lovely fresh hot food at good prices ?
rabia rani
Good quality of food
Sabrina Robson
Really disappointed... Been a customer for years... Charge you for items and not deliver... Absolutely disappointed... Even after calling back and they said they would deliver... Yet nothing... Will rethink next time we order
david long
Staff cross examination while handling cash and touch food with bare hands
Rob
This place has had its ups and downs throughout the years of owning, mainly down hill especially on ordering deliveries as something is always missing and on the occasion I popped in I was missing a complete meal and when I phoned up, surprise surprise nobody answered. The chicken is hit and miss whether it’s too dry or too moist with oil, not really in between, the ribs are basically sauce on a bone no meat and the chips are like cardboard. Even the famous euro chicken mayo has been replaced with something different.
Appalling service recently. I ordered a variety family bucket costing £21.65 for delivery. On opening (after the driver left) I discovered the BBQ spare ribs and chicken wings were not included. I called up an hour later to say the items were missing and was told a driver would bring them out. Rang back 2 hours later and was told the driver will send them out. At 11.30pm I called again and was told there is no delivery drivers there now. The staff seems very disinterested in fulfilling orders correctly or providing a satisfactory service, it's like they just don't care. Another point is that the chicken is not always cooked properly so you pink flesh with blood near the bone. Avoid.
Don't order as it's not from euro they send the order on to favourite chicken whitch is
Do not order a delivery from this place. I waited nearly an hour before I called the restaurant to ask where my food was and spoke to the rudest delivery driver I've ever had the misfortune to come into contact with. He told me he'd rang the doorbell and left the food by the door and told me to go outside to look for it. I did so. No food. I told him this. He said the food was there and it's not his problem I didn't have it. He then complained that those were my instructions, and said he knows where I live, he's delivered there many times before. I've never ordered from this place before (and never will again). He then gave me directions to what he thought was my house. I told him he was wrong and he should have turned right. He said "I don't need to turn right, I know this house", then gave me directions to the wrong house again. I told him I know where I live and he should bring my food to the right house. He refused and said "don't do this again. Don't play these games, why did you give these instructions?!". I told him I assumed he'd find the right house. He eventually said "fine, I'll bring it. Bye." I waited another 25 minutes for a different delivery driver to show up as the first didn't have the courage to face his mistake himself. The food had been left 2 doors down.
I love this place as the food is great but I'm not at all happy with them today, I had a home delivery at 5pm,yet on arrival ther was no frys in the bag so I called them, the guy said they wher busy and asked if I can make do with free frys next time, I said no I'd like them now as I'd already payed for them and he said they be with me in half hour, it's 21.49pm now and still no frys and iv rang several times but noone is answering the phone, so not happy atall with them
This a nice little take away. Needed some food at 11pm. Was a little hesitant given the reviews but it seemed like the best option. The prices are cheaper than what I would expect. Employees were very nice and my fries were made fresh. Got the chicken strips meal with an extra side of fries. Chicken was pretty good but not amazing, would have really just preferred them more well done but that's a personal preference. At this price point you really can't complain. Fries were excellent.
Food was okay but unfortunately nothing special. Chicken and chips were tasty but the burger was very cold and dry. Would not be returning unfortunately.
Piri Piri chicken ordered the day before, wow that was hot but delicious, pleasant and helpful team good Value for money. thanks.
This place has gone down hill. The chicken was completly over cooked . My burger arrived with burger sauce smothering the bottom roll so was falling apart. And i never asked for burger sauce and the ribs where gross.
Chips soggy and taste like they have been sitting in the heater for ages. ignorant staff, didn't get cheese on my cheese burger.
Awful son called in on way home from work allegedly cooked fresh but omg no way could it be eaten the burger with hash brown which was cooked in cold fat as saturated. Whole bottle of Mayo stale bun over cooked tough as cold chicken nothing was good with regards to this took my money delivered rubbish food !!! Avoid avoid avoid
Restaurantji Recommends
I've never personally had an issue with the place, it's always lovely fresh hot food at good prices ?
Good quality of food
Really disappointed... Been a customer for years... Charge you for items and not deliver... Absolutely disappointed... Even after calling back and they said they would deliver... Yet nothing... Will rethink next time we order
Staff cross examination while handling cash and touch food with bare hands
This place has had its ups and downs throughout the years of owning, mainly down hill especially on ordering deliveries as something is always missing and on the occasion I popped in I was missing a complete meal and when I phoned up, surprise surprise nobody answered. The chicken is hit and miss whether it’s too dry or too moist with oil, not really in between, the ribs are basically sauce on a bone no meat and the chips are like cardboard. Even the famous euro chicken mayo has been replaced with something different.