This was my first visit to Jade Palace. My first impressions, I found it to be very nice inside cosy and comfortable. The restaurant is very well laid out with plenty of space between the tables. The decor is really nice and the staff very pleasant.We were served by Lin and Steve who were great. Really accommodating and made sure our visit was memorable of which it was.The food was piping hot and and served quickly. Each dish was lovingly presented and delicious.Although the restaurant was only partly full on a Tuesday evening the atmosphere was very nice.I will certainly be visiting again. This ranks as one of my favourite restaurants locally. An all rounder and good value for money.
Anne Forrest
Veru busy but it was Mothets day. Quick service, they food was above average.
A D
Food was so overpriced and below average! Don’t waste your money and time!
Jamie
This is by far the worst meal out experience I’ve had in my life which has driven me to leave this review as soon as we left sitting in my car. They took other people’s orders before ours and totally forgot us, waitress was getting frustrated at us when we asked questions to do with the menu (also didn’t make eye contact but just huffed and puffed, they brought us a number of wrong dishes that they later changed and my sons dish happened to be wrong that I realised halfway through him eating it. Steve (their waiter and a very nice man) acknowledged it was wrong and said it would be knocked off the bill, the man at the bar along with the female waitress who took our order proceeded to literally shout at me because we notified them about that dish at the end. To start with, she said it was right until she checked with the kitchen, but still she wouldn’t apologise. Never have I felt that disrespected and verbal aggression towards be by restaurant workers. Even 2 other tables next to us told my wife that the service had been terrible. And just to top it off, mine and my wife’s dishes had no flavour whatsoever! Avoid this place, it’s expensive and you’d get a better meal and service at your local takeaway. Photo is the dish they tried to tell us was ‘house hot & spicy chicken wings’, when Steve (their nice waiter) clearly told us that it was their ‘house Cantonese wings’! I know Chinese, and this dish was clearly Cantonese sauce!
Mandy Rees
Been tonight wow it was amazing food thank
Steve Jarvis
Went for a valentines evening meal, food was lovely, staff friendly and a good atmosphere. Had the chicken in blackbean sauce with rice.
Gail Sutcliffe
I had take away and had a pleasant
Julie Birnie
As always, food and service fantastic. Always made to feel welcome.
Peter Bradbury
Always been good
Tracey Fairhurst
Staff always prompt and helpful with great food most of the
This place is absolutely fantastic. Leave plenty of room in your stomach, visit this place and get yourself a banquet with plenty of starters. Fantastic food and experience all round, and I don’t even like Chinese food that match. Couldn’t recommend this restaurant enough, absolutely brilliant.
Basil Simon
This is the very best Chinese restaurant for miles around! The food is exceptional. The chef is very skilled and experienced. They are a great place to go for any celebration or group outing. They always make a special fuss of a birthday boy or girl!!! I highly recommend you try this. You won't regret it! We return again and again!
Robert Fee
Brill food as normal and lovely freindly service especially from steve the star man
Jordan Thompson
Very good food amazing service
Peter Watson
The food was tasty and excellent choices value for money great service.
This was my first visit to Jade Palace. My first impressions, I found it to be very nice inside cosy and comfortable. The restaurant is very well laid out with plenty of space between the tables. The decor is really nice and the staff very pleasant.We were served by Lin and Steve who were great. Really accommodating and made sure our visit was memorable of which it was.The food was piping hot and and served quickly. Each dish was lovingly presented and delicious.Although the restaurant was only partly full on a Tuesday evening the atmosphere was very nice.I will certainly be visiting again. This ranks as one of my favourite restaurants locally. An all rounder and good value for money.
Veru busy but it was Mothets day. Quick service, they food was above average.
Food was so overpriced and below average! Don’t waste your money and time!
This is by far the worst meal out experience I’ve had in my life which has driven me to leave this review as soon as we left sitting in my car. They took other people’s orders before ours and totally forgot us, waitress was getting frustrated at us when we asked questions to do with the menu (also didn’t make eye contact but just huffed and puffed, they brought us a number of wrong dishes that they later changed and my sons dish happened to be wrong that I realised halfway through him eating it. Steve (their waiter and a very nice man) acknowledged it was wrong and said it would be knocked off the bill, the man at the bar along with the female waitress who took our order proceeded to literally shout at me because we notified them about that dish at the end. To start with, she said it was right until she checked with the kitchen, but still she wouldn’t apologise. Never have I felt that disrespected and verbal aggression towards be by restaurant workers. Even 2 other tables next to us told my wife that the service had been terrible. And just to top it off, mine and my wife’s dishes had no flavour whatsoever! Avoid this place, it’s expensive and you’d get a better meal and service at your local takeaway. Photo is the dish they tried to tell us was ‘house hot & spicy chicken wings’, when Steve (their nice waiter) clearly told us that it was their ‘house Cantonese wings’! I know Chinese, and this dish was clearly Cantonese sauce!
Been tonight wow it was amazing food thank
Went for a valentines evening meal, food was lovely, staff friendly and a good atmosphere. Had the chicken in blackbean sauce with rice.
I had take away and had a pleasant
As always, food and service fantastic. Always made to feel welcome.
Always been good
Staff always prompt and helpful with great food most of the
Restaurantji Recommends
This place is absolutely fantastic. Leave plenty of room in your stomach, visit this place and get yourself a banquet with plenty of starters. Fantastic food and experience all round, and I don’t even like Chinese food that match. Couldn’t recommend this restaurant enough, absolutely brilliant.
This is the very best Chinese restaurant for miles around! The food is exceptional. The chef is very skilled and experienced. They are a great place to go for any celebration or group outing. They always make a special fuss of a birthday boy or girl!!! I highly recommend you try this. You won't regret it! We return again and again!
Brill food as normal and lovely freindly service especially from steve the star man
Very good food amazing service
The food was tasty and excellent choices value for money great service.