Food and drink is going down hill at all Premier Inns, can't even get a glass of orange juice
Niall Davies
Manzin Way Brewers Fayre ?♂️??
Suresh K
Have been here several times, food is always good and service is OK as well. However, there is a problem with opening times. You can book a table until 10.30 pm on the website, but when we went at 8.50 pm on Sunday, we were told it was closed! Not sure if the staff just wanted to leave early... Management need to look into this, and give out accurate info to booking customers.
Danielle Hogan
Served by a wonderful gentleman called Gazza lovely oxford lad who tried above and beyond any expectation to fulfil our requirements. One manager tried what he could and asked the kitchen much to my amazement scampi could not be added to steak so we paid for an additional meal £11.19 just to get the required scampi.They couldn’t change chips to plain potato dippers so paid £5.09 for this too (they didn’t offer fries or chip’s without skin. Unfortunately is this is not an option for us.Coleslaw was missing, accidents happen.Everything was as expected.Besides my utter disgust at one one manger Mark over looking the above Gaz whilst serving us with complete attention on us as the customer.Whilst waiting for our meal this Mark was stomping around the restaurant moving the salt, peeper, menu, cutlery he either desired attention or wanted to look busy. My opinion as a customer and this evening observations Mark is clearly a bully and wants to progress and will throw anyone under the bus in his path, it was visible how uncomfortable staff were in his presence. Other customers could clearly see this too.Shocking really…Thank you Gazza for a wonderful service ❤️Edit: I originally scored a 4/5 for the benefit of the rest of the staff. However, we returned for breakfast due to staying at the premier inn next door. The same manager was on. He felt the need to embarrass us as customers, refused to serve an already paid for breakfast. Called us liars as he had seen this FACTUAL review. Complaining he was alone, and he felt ‘threatened’ unnecessarily pointing out the cameras.He is clearly a power hungry bully who doesn’t like the truth, maybe if he accepted feedback staff would be happy to work with him and staff retention will improve.
Wigan Fan
Friendly helpful staff, very nice mixed grill and profiteroles to follow, excellent
Chelsey Nelson
A very negative experience for our family meal out for Mother’s Day. The manager was rude from the moment we walked through the door. Was not happy to even entertain our requests in an empty restaurant as we were the first customers in.We travelled from Kendal for the family atmosphere and play area.Seated our family on two tables which couldn’t even see each other despite all other tables being empty (some re-jigging could have been done, as this request was made on booking a month ago)Tried to rush us to vacate the table before we had even been served our desserts.Mid dessert a member of staff was sent ‘by his boss’ to tell us we had 2 minutes to leave. We had just spent more money on the kids play area, and at no point during booking or arriving were we told there was a limit on the time at the table.When we didn’t vacate at their demand, we were threatened with the police.Had it not been for the fact that A. It’s Mothers Day and B. We had our kids and Nan with us, we would have allowed them to escalate this due to having no cause.An absolute shambles, feel for the lovely bar lady and man and waiter who we had good dealings with that have to work under such awful people. Not how you expect to be treat, especially when we spent over £300.00. Time to leave the hospitality sector I think…..
Andrew Jackson
Really goodKid-friendliness: Large kid play area which is closed in with there own seating area away from main restaurant
Ged Perry
Plenty of food but only just warm from the carveryAsked for it warmed up which they did, came back not much warmer ,I like my Sunday carvery hotBeen twice now ,once at Christmas, and on Sunday 25th feb ,the meal wasn't good at Christmas, cant blame it on being too busy ,because it wasn't busy ,not surprised really !!!!!Staff were great
laura leadbetter
Tried here randomly last night. I had the mixed grill with peppercorn sauce I wasn't too keen on the sauce it was lacking so much flavour. Overall food was okay not the best mixed grill I've had but the price you can't complain. I really enjoyed the gammon it was tasty. Not alot to pick from the menu especially if you don't eat bread. My son had a chicken tikka curry the curry had about 5 small pieces of chicken and way too much sauce. He ate it all + was still hungry after it which isn't usually like him to be hungry straight after eating. Restaurant is clean + staff are friendly too.
Rags
Could have been better, but usually find it is hit and miss here. Either too busy, not enough staff, but when it's quiet they also can get it wrong. Staff are friendly.
Went for breakfast this morning. bread for toast was stale/soggy like it had been defrosted in a microwave. Asked nicely if they had any fried bread and got a very negative angry reply from two staff members. Picture on menu clearly shows fried bread, but because its not listed on the menu they instead of saying sorry sir we don't have it. they made me feel unwelcome by their attitude. Considering i had paid just about £10 for the breakfast i think it could have been a lot better. I wont be having a breakfast from there again.
Kat
We were pleasantly surprised after reading some previous reviews, so glad that we gave it a chance here. We were welcomed as soon as we arrived and shown to our table . The staff were all really friendly and welcoming and our food was lovely. They also have a great play area for the kids and although we arrived half an hour before the play area closed they were happy to let our 7 year old join in.
Andrew Dobson
Food okay but not the best, plenty of room, drinks are reasonable and you can get
Food and drink is going down hill at all Premier Inns, can't even get a glass of orange juice
Manzin Way Brewers Fayre ?♂️??
Have been here several times, food is always good and service is OK as well. However, there is a problem with opening times. You can book a table until 10.30 pm on the website, but when we went at 8.50 pm on Sunday, we were told it was closed! Not sure if the staff just wanted to leave early... Management need to look into this, and give out accurate info to booking customers.
Served by a wonderful gentleman called Gazza lovely oxford lad who tried above and beyond any expectation to fulfil our requirements. One manager tried what he could and asked the kitchen much to my amazement scampi could not be added to steak so we paid for an additional meal £11.19 just to get the required scampi.They couldn’t change chips to plain potato dippers so paid £5.09 for this too (they didn’t offer fries or chip’s without skin. Unfortunately is this is not an option for us.Coleslaw was missing, accidents happen.Everything was as expected.Besides my utter disgust at one one manger Mark over looking the above Gaz whilst serving us with complete attention on us as the customer.Whilst waiting for our meal this Mark was stomping around the restaurant moving the salt, peeper, menu, cutlery he either desired attention or wanted to look busy. My opinion as a customer and this evening observations Mark is clearly a bully and wants to progress and will throw anyone under the bus in his path, it was visible how uncomfortable staff were in his presence. Other customers could clearly see this too.Shocking really…Thank you Gazza for a wonderful service ❤️Edit: I originally scored a 4/5 for the benefit of the rest of the staff. However, we returned for breakfast due to staying at the premier inn next door. The same manager was on. He felt the need to embarrass us as customers, refused to serve an already paid for breakfast. Called us liars as he had seen this FACTUAL review. Complaining he was alone, and he felt ‘threatened’ unnecessarily pointing out the cameras.He is clearly a power hungry bully who doesn’t like the truth, maybe if he accepted feedback staff would be happy to work with him and staff retention will improve.
Friendly helpful staff, very nice mixed grill and profiteroles to follow, excellent
A very negative experience for our family meal out for Mother’s Day. The manager was rude from the moment we walked through the door. Was not happy to even entertain our requests in an empty restaurant as we were the first customers in.We travelled from Kendal for the family atmosphere and play area.Seated our family on two tables which couldn’t even see each other despite all other tables being empty (some re-jigging could have been done, as this request was made on booking a month ago)Tried to rush us to vacate the table before we had even been served our desserts.Mid dessert a member of staff was sent ‘by his boss’ to tell us we had 2 minutes to leave. We had just spent more money on the kids play area, and at no point during booking or arriving were we told there was a limit on the time at the table.When we didn’t vacate at their demand, we were threatened with the police.Had it not been for the fact that A. It’s Mothers Day and B. We had our kids and Nan with us, we would have allowed them to escalate this due to having no cause.An absolute shambles, feel for the lovely bar lady and man and waiter who we had good dealings with that have to work under such awful people. Not how you expect to be treat, especially when we spent over £300.00. Time to leave the hospitality sector I think…..
Really goodKid-friendliness: Large kid play area which is closed in with there own seating area away from main restaurant
Plenty of food but only just warm from the carveryAsked for it warmed up which they did, came back not much warmer ,I like my Sunday carvery hotBeen twice now ,once at Christmas, and on Sunday 25th feb ,the meal wasn't good at Christmas, cant blame it on being too busy ,because it wasn't busy ,not surprised really !!!!!Staff were great
Tried here randomly last night. I had the mixed grill with peppercorn sauce I wasn't too keen on the sauce it was lacking so much flavour. Overall food was okay not the best mixed grill I've had but the price you can't complain. I really enjoyed the gammon it was tasty. Not alot to pick from the menu especially if you don't eat bread. My son had a chicken tikka curry the curry had about 5 small pieces of chicken and way too much sauce. He ate it all + was still hungry after it which isn't usually like him to be hungry straight after eating. Restaurant is clean + staff are friendly too.
Could have been better, but usually find it is hit and miss here. Either too busy, not enough staff, but when it's quiet they also can get it wrong. Staff are friendly.
Restaurantji Recommends
Nice place, staff very helpful.
Went for breakfast this morning. bread for toast was stale/soggy like it had been defrosted in a microwave. Asked nicely if they had any fried bread and got a very negative angry reply from two staff members. Picture on menu clearly shows fried bread, but because its not listed on the menu they instead of saying sorry sir we don't have it. they made me feel unwelcome by their attitude. Considering i had paid just about £10 for the breakfast i think it could have been a lot better. I wont be having a breakfast from there again.
We were pleasantly surprised after reading some previous reviews, so glad that we gave it a chance here. We were welcomed as soon as we arrived and shown to our table . The staff were all really friendly and welcoming and our food was lovely. They also have a great play area for the kids and although we arrived half an hour before the play area closed they were happy to let our 7 year old join in.
Food okay but not the best, plenty of room, drinks are reasonable and you can get
It's ok...