McDonald's

10/14 Cheapside, Lancaster
01524 661900

Recent Reviews

Maxim Mitchell

Very very busy! Felt sorry for staff, but they were polite, helpful and food was fresh.

David P

Chocolate milkshake missing Chocolate despite 3 attempts even adding fresh syrup to machine.Strawberry not much of an improvement as an alternative so left it and left store.

Nial Barnsley

Average food. Terrible service and an awful atmosphere to boot. You can't even sit down due to just eat bicycles blocking the seats.

Jonathan Kearsley

Really bad unfortunately. I’m a big fan of McDonald’s but this one needs real significant improvement. I know it’s a busy city centre location, but does that mean it needs to be as unfortunate as this? Quick rundown. Dirty grubby floors that haven’t seen a mop in ages. Discarded food trodden in to the same floor area. Quick serve displays that NEVER and I mean NEVER give you a receipt. With the order number you really need to be on the ball as it flashes on the screen for 0.15 seconds (Literally blink and you’ll miss it!!). The order display has packed in so you need to listen out for a staff member shouting out your order number (If you have it). In the event that you missed the 0.15 second display of your order number then the inevitable incredulity at your ineptitude of missing said order number is obvious for all to see. If you order take out, do not expect any straws or napkins as the standard position is that you can manage without them. Overall an unkempt dishevelled example of a global icon which just ain’t fair on the brand.

Onur A

Visiting McDonald's recently, I had an unexpectedly delightful experience, largely thanks to Stivan, the staff member who served me. His prompt and courteous service stood out, making a routine fast-food run memorable. Stivan's attention to detail and genuine care in ensuring customer satisfaction shone brightly, setting a high standard for customer service.

Dewi Bermingham

Very very dirty. Only take out food, no trays and no indoor bins.

Crystal Clark

My mcflurry came half empty and melted with hardly any kit kat

Crystal's CC Vlogs

Great food and it's also good they started to reduce the salt on the chips because they taste so much better. Delivery took 10 minutes and always tastes so goodddddBut what I would say though is the most of the time my mcflurrys are meltedBut overall the food is good

Deborah F

Fast efficient service. Great food as

Julia

When i went to mcdonalds on a sunday night it was TERRIBLE. It took them 1 hour to give me my food and it came cold. The thing is i only ordered a mc flurry and fries so it should have not took that long. The ice scream was basicly melted at this point. When they say the order numbers you cant even hear them propperly and when you want to order at counter they will just ignore you.The toilets were so bad i will never go to their toilet again!The other time was i took a chicken mayo burger and i was sixk after it..Vegetarian options: The vegeterian options are not good but its because im not vegetarion and i love meat. I would not recomend it a vegeterian place tho

Luke Clark

Service can be very busy at times, but on the flip side either new or temp staff can just be seen at the front counter with their backs to customers having conversations, when it gets to the point of us having to make noise to even be acknowledged becomes frustrating to rate the service Highly.

Samantha Bolton

Food aint has good anymore . We my last meal there was awful.i had to take it back and get a fresh meal and drink absolutely disgusting and I like mcdonalds but this was poor .

Ashton Martin

Definitely the worst place to try burgers. Came in for a takeaway, the chicken crispy burger buns were burnt and had a bad after taste. Would not recommend.

Lauren Ingram

worst hot chocolate i have ever had. tasted like rubber infused water.

daniel white

Probably the worst mcds ive been in for some time. Worn out, tired looking and felt generally dirty. Tables etc all badly worn. Prime example of why mcds should not be open 24 hours.....never closed to deep clean and cant keep on top of the wear !

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