I used to enjoy going here but the last time I ordered they completely got it wrong! I had ordered online and requested to collect in the evening, but I got a text saying my order was ready to collect mid afternoon - when I was in a meeting so obviously couldn't just go collect my dinner! When I got it home I found the pizza was the wrong size and the wrong toppings - they'd just completely messed the order up. Sorry Pizzetta, as I did used to quite like this place, but I won't be going there again.
Frank Andfair
Firstly I just want to say this cafe has outstanding coffee. Sadly however I just feel the customer service has let this cafe down immensely. I'm not one to complain usually and takes me quite a alot to leave a review but on a few occasions now at the Cafe Republica (Bailrigg university campus) those serving (not sure where she’s from but particularly the tall girl with tied back hair) have been pompous, rude and arrogant. Making derogatory remarks and judgements about your customer choices, scathingly snooty and unfriendly and as if they have a huge chip on their shoulder. Whether they are coffee culture snobs, have mental issues, lost in language translation or whatever could be made an excuse, it shouldn't be put onto the customer and just isn't not good enough when paying a lot of money there. To arrive at the venue upbeat to then leave quite deflated by such a negative customer service experience through their sheer rudeness .. is simply just not on and had to share this feedback. Please teach these people some common politeness and basic customer handling manners or replace, otherwise I'd have to question returning which I don't really want to do. What use is incredible product with appalling service?
Amin Malek
Amazing Greek style pizza!
Faizan Khan
Utterly disappointed with my order today, chicken wings have probably been reheated few times and tasted like they are two days old, overcooked and hence burnt, and the burger tastes absolutely useless with totally dry bun which seems expired.
Deus Ex Machina
A nice place for diner with friends. When at the university, you can't ask for a better ambiance.
James Neill
I ordered a gluten free pizza and they gave me a normal (gluten full) pizza!!! Avoid this place if you have Celiac disease!
DIAS Hemera
A nice place for diner with friends. When at the university, you can't ask for a better ambiance.
The staff is so rude. Please find another back-office job or something.
Nicole Quaglieri
The food is delicious and fresh. The food service times are quick. The staff are highly polite and friendly. The hot drinks from the caffe bar are good quality and the staff go the extra mile to make sure the food and drinks are presented nicely. The atmosphere of the food and coffee dining area is warm and welcoming.Wheelchair accessibility: Easily accessible
Andrew Foulsham
Delicious pizza, great coffee!
Matthew Jones
Nice atmosphere and setting. Pizza was OK but clearly was using lower quality cheese and tasted what you'd expect from a pizza and burger takeaway you can find all over the place. For being on campus the ease of access is good however, there are much better options in Lancaster.
Vienne Feng
Love the greek pizza and I like it without onions. However, as someone who loves a little bit of spice in their food, I’d recommend bringing your own chilli flakes or tabasco or whatever, since their’s mostly tastes like salt.
Amazing venue, great food and service.
Best chai latte around!
good coffee, well prepared and
I used to enjoy going here but the last time I ordered they completely got it wrong! I had ordered online and requested to collect in the evening, but I got a text saying my order was ready to collect mid afternoon - when I was in a meeting so obviously couldn't just go collect my dinner! When I got it home I found the pizza was the wrong size and the wrong toppings - they'd just completely messed the order up. Sorry Pizzetta, as I did used to quite like this place, but I won't be going there again.
Firstly I just want to say this cafe has outstanding coffee. Sadly however I just feel the customer service has let this cafe down immensely. I'm not one to complain usually and takes me quite a alot to leave a review but on a few occasions now at the Cafe Republica (Bailrigg university campus) those serving (not sure where she’s from but particularly the tall girl with tied back hair) have been pompous, rude and arrogant. Making derogatory remarks and judgements about your customer choices, scathingly snooty and unfriendly and as if they have a huge chip on their shoulder. Whether they are coffee culture snobs, have mental issues, lost in language translation or whatever could be made an excuse, it shouldn't be put onto the customer and just isn't not good enough when paying a lot of money there. To arrive at the venue upbeat to then leave quite deflated by such a negative customer service experience through their sheer rudeness .. is simply just not on and had to share this feedback. Please teach these people some common politeness and basic customer handling manners or replace, otherwise I'd have to question returning which I don't really want to do. What use is incredible product with appalling service?
Amazing Greek style pizza!
Utterly disappointed with my order today, chicken wings have probably been reheated few times and tasted like they are two days old, overcooked and hence burnt, and the burger tastes absolutely useless with totally dry bun which seems expired.
A nice place for diner with friends. When at the university, you can't ask for a better ambiance.
I ordered a gluten free pizza and they gave me a normal (gluten full) pizza!!! Avoid this place if you have Celiac disease!
A nice place for diner with friends. When at the university, you can't ask for a better ambiance.
Restaurantji Recommends
The staff is so rude. Please find another back-office job or something.
The food is delicious and fresh. The food service times are quick. The staff are highly polite and friendly. The hot drinks from the caffe bar are good quality and the staff go the extra mile to make sure the food and drinks are presented nicely. The atmosphere of the food and coffee dining area is warm and welcoming.Wheelchair accessibility: Easily accessible
Delicious pizza, great coffee!
Nice atmosphere and setting. Pizza was OK but clearly was using lower quality cheese and tasted what you'd expect from a pizza and burger takeaway you can find all over the place. For being on campus the ease of access is good however, there are much better options in Lancaster.
Love the greek pizza and I like it without onions. However, as someone who loves a little bit of spice in their food, I’d recommend bringing your own chilli flakes or tabasco or whatever, since their’s mostly tastes like salt.