Ordered today at half 3, order came at 5. Cookie dough was cold and had spilt everywhere. The worst cookie dough I’ve eaten, I only had 3 spoon fulls before throwing it away.
Chelsea Mangan
Always my fave place! Baba slush is my fave! Never disappointed! Except with strawberries and sauce they need more sauce, or to be drowned in it?
Andy Prosser
Took my granddaughter for pudding. She enjoyed her ice cream and drink as did we. Staff were pleasant. Would go back.Vegetarian options: My granddaughter is vegan and they had optionsKid-friendliness: Staff were polite.
James Sloane
Took 1.5 hours to come. Cookie doe was stale and cold. Wrong drinks was sent and to top it off they had mould in the bottom of the glass bottle.
Ruby Drake
i ordered food from here tonight and all i can say is utterly disappointedit has been multiple times where i have ordered a waffle and wanted to add strawberries to it however i have had to go out of my way to call up the restaurant and ask them to add them on because it wasn’t an option on Just Eat or Uber Eats, 4 times after this still having to do the same thing after being told repeatedly that they were going to sort it so there was an option to add strawberries.we ordered two waffles they took over an hour to be delivered and they arrived stone cold and my chocaholic waffle was as hard as a rock… having also called up to ask for the added strawberries and being told they were going to be put on the waffle they were not added to the waffle.we have ordered from here multiple times and have never been disappointed however will not be ordering again unless these things can change
Noureddine Bainem
Fantastic visit!Loved the shop.Fantastic selection of waffles and pancakes.Brilliant customer service.I would definitely recommended.
Crainer Jelly slogo
Avoid at all costs this father and son business is a front for their illegal activities, they tried using my card details to buy credit cards dumps I would give it minus stars but unfortunately that's not available, won't be going there anytime soon
Beth Jackson
Rude staff, no apology for my order not turning up, no refund on my order.Would never order from them again or recommend anyone to order from them
Lauren Hannah
Were the only two customers in the store and had to wait 45 minutes for two cookie doughs, two walk ins came in and were served before us even though we should have been the priority. Kept being told it would 15 minutes and then it was 6-7 minutes and overall 45 minutes, we almost walked out multiple times. The staff gave us a lot of excuses about why it had taken so long like how they had so many online orders etc which is not my problem and no excuse, we kept being offered free drinks and food which we didn’t want and then to add insult to injury we got offered 10% off the food when we complained, given that if you collect you get 15% off anyway! The lady did seem nice and had she been rude in any way we definitely would have walked out. The food was alright, wouldn’t have it again tho and after this being our first time trying this place we definitely would not go back.
Lightbulbs Group
Food was very late around 3 hours, called them and asked where it was and they said the order had to be changed, we changed an item on the order then got a notification shortly after saying it’s on its way but waited a long time up until after the shop was shut, it then arrived with items missing and very cold!
ordered my food and after 1 hour of no show i called up. Had to ring the number 3 times before i got an answer and when i finally did they said they had run out of the food i had ordered and that they would send me something else. Came up with an excuse about a car crash and a very busy night but sounded completely quiet too me. Then proceeded to tell me the food would be at my door in half an hour, one hour later and still no show. Tried to ring to cancel and got no answer so i gave up trying. Overall awful customer service, food not delivered and i will not be ordering again.
Starr Evans
Food was amazing came quick and worth the price of the food and delicious
Joseph Yates
Very nice vibes love it.
SM J
Absolutely disappointing! I placed my order on just eat for virgin mojito, mango lassi, exotic escape sundae and Mexican gourmet burger. This order was placed at 2.10 pm and was meant to be delivered between 3.20 and 3.40. Then I get a call at 3.20 from the shop to say that due to certain issues they would be able to deliver the order only at 4.20 pm. It finally gets delivered at 4.50 pm! And what’s worse, none of it was good. The virgin mojito was just 7.up or lemonade with lemon in it and no mint! The mango lassi was sour to the point of being not consumable. The exotic escape sundae was supposed to have mango and vanilla icecream. Instead they gave me another sundae with strawberry icecream in it! The burger was alright! In brief, not worth the money or time, unless you have lots of both to spare! The best part is nobody picks the phone if you want to check on your order or even raise a complaint!
Lauren
My flat mates and I ordered quite a lot of food haha! It was all so delicious and we’ll delivered. The delivery lady was so sweet and the food was amazing. Deffo ordering again!!
Ordered today at half 3, order came at 5. Cookie dough was cold and had spilt everywhere. The worst cookie dough I’ve eaten, I only had 3 spoon fulls before throwing it away.
Always my fave place! Baba slush is my fave! Never disappointed! Except with strawberries and sauce they need more sauce, or to be drowned in it?
Took my granddaughter for pudding. She enjoyed her ice cream and drink as did we. Staff were pleasant. Would go back.Vegetarian options: My granddaughter is vegan and they had optionsKid-friendliness: Staff were polite.
Took 1.5 hours to come. Cookie doe was stale and cold. Wrong drinks was sent and to top it off they had mould in the bottom of the glass bottle.
i ordered food from here tonight and all i can say is utterly disappointedit has been multiple times where i have ordered a waffle and wanted to add strawberries to it however i have had to go out of my way to call up the restaurant and ask them to add them on because it wasn’t an option on Just Eat or Uber Eats, 4 times after this still having to do the same thing after being told repeatedly that they were going to sort it so there was an option to add strawberries.we ordered two waffles they took over an hour to be delivered and they arrived stone cold and my chocaholic waffle was as hard as a rock… having also called up to ask for the added strawberries and being told they were going to be put on the waffle they were not added to the waffle.we have ordered from here multiple times and have never been disappointed however will not be ordering again unless these things can change
Fantastic visit!Loved the shop.Fantastic selection of waffles and pancakes.Brilliant customer service.I would definitely recommended.
Avoid at all costs this father and son business is a front for their illegal activities, they tried using my card details to buy credit cards dumps I would give it minus stars but unfortunately that's not available, won't be going there anytime soon
Rude staff, no apology for my order not turning up, no refund on my order.Would never order from them again or recommend anyone to order from them
Were the only two customers in the store and had to wait 45 minutes for two cookie doughs, two walk ins came in and were served before us even though we should have been the priority. Kept being told it would 15 minutes and then it was 6-7 minutes and overall 45 minutes, we almost walked out multiple times. The staff gave us a lot of excuses about why it had taken so long like how they had so many online orders etc which is not my problem and no excuse, we kept being offered free drinks and food which we didn’t want and then to add insult to injury we got offered 10% off the food when we complained, given that if you collect you get 15% off anyway! The lady did seem nice and had she been rude in any way we definitely would have walked out. The food was alright, wouldn’t have it again tho and after this being our first time trying this place we definitely would not go back.
Food was very late around 3 hours, called them and asked where it was and they said the order had to be changed, we changed an item on the order then got a notification shortly after saying it’s on its way but waited a long time up until after the shop was shut, it then arrived with items missing and very cold!
Restaurantji Recommends
ordered my food and after 1 hour of no show i called up. Had to ring the number 3 times before i got an answer and when i finally did they said they had run out of the food i had ordered and that they would send me something else. Came up with an excuse about a car crash and a very busy night but sounded completely quiet too me. Then proceeded to tell me the food would be at my door in half an hour, one hour later and still no show. Tried to ring to cancel and got no answer so i gave up trying. Overall awful customer service, food not delivered and i will not be ordering again.
Food was amazing came quick and worth the price of the food and delicious
Very nice vibes love it.
Absolutely disappointing! I placed my order on just eat for virgin mojito, mango lassi, exotic escape sundae and Mexican gourmet burger. This order was placed at 2.10 pm and was meant to be delivered between 3.20 and 3.40. Then I get a call at 3.20 from the shop to say that due to certain issues they would be able to deliver the order only at 4.20 pm. It finally gets delivered at 4.50 pm! And what’s worse, none of it was good. The virgin mojito was just 7.up or lemonade with lemon in it and no mint! The mango lassi was sour to the point of being not consumable. The exotic escape sundae was supposed to have mango and vanilla icecream. Instead they gave me another sundae with strawberry icecream in it! The burger was alright! In brief, not worth the money or time, unless you have lots of both to spare! The best part is nobody picks the phone if you want to check on your order or even raise a complaint!
My flat mates and I ordered quite a lot of food haha! It was all so delicious and we’ll delivered. The delivery lady was so sweet and the food was amazing. Deffo ordering again!!