Nice, clean with good coffee we like Nero, had the best one in Nero in York by the minster this was ok but didn't reach those heights. Staff decent service good coffee good thanks.
Jason Hilton
Normal Caffe Nero experience, better than the other chains and some independents, though details not as sharp as they used to be, such as hand dryer out of order and a leak rendering one side of the window seating unavailable.. But this seems a common standard particularly in the chains currently.
Michael Allman
Caffe Nero have a dog friendly policy. Based on today's experience of a loud dog barking frequently in the middle of the room this should be reconsidered. Toilets absolutely disgusting and not checked regularly and coffee very average.
J Carl
Really gone downhill this Nero. It's dirty, the coffee isn't great and it looks like it needs a complete refurbishment. The staff are rude, well this young lady was particularly rude this morning - choosing to engage with her social life and carrying on a boring conversation with a friend before even acknowledging me, nevermind taking my order and completing said order. There's a few longterm members of staff who are great but the younger ones are awful.This Nero needs a complete refurbishment and more commitment.
Stephen Roberts
Best coffee in st Anne's. Much better than Costa and (although I love independent coffee shops) more consistent than others in the area. Decor is as normal for cafe Nero. Too few outdoor seats is the only thing letting this one down.
Jackie jackson
Appeared to need a good clean and some refurbishment. Staff helpful
Rebecca Maton
Needs a very good clean, I don’t know when the last time the baby change was properly cleaned and disinfected, it was so disgusting. We arrived at 4.50 and although they close at 6, half the cafe was closed off and we were given our drinks in takeaway cups. Drinks were mediocre at best. Whole atmosphere is tired. Go somewhere else.
LUKE SPRIGG
Went in for a coffee and a cake on my birthday, told the nice barista catia and because they didn’t have any candles, she drew me one on a little napkin :). Very good start to my birthday thank you
Friendly, helpful staff. Really nice atmosphere, great coffee / iced chocolate ??Parking: Outside the shop.
Ragaz Ragaz
Jasmine is really fantastic and she really deserves praise. Thank you so much for all the hot chocolate you prepare for meRay
Paul Taberner
Good coffee and friendly baristas.
SimonCroft7227
Wouldn't sit here to enjoy my coffee as it s very dark and smelly, and it doesn't look too clean. Takeaway coffee was OK - I would expect better.
holisticliving
Coffee good, but dirty and dingy cafe. Tables cleared but not cleaned. Toilets dirty - if I'd gone to the loo before ordering coffee, I wouldn't have stayed here. Staff too busy chatting to be bothered serving customers. Music too loud and when I asked staff to turn it down, they said they can't as they don't have any control over it. What a load of B.S!!! Not aware or don't care about sensitives or autistic people. Wont be back.
Nice cafe lovely coffee and friendly
Great friendly staff nice coffee too
Nice, clean with good coffee we like Nero, had the best one in Nero in York by the minster this was ok but didn't reach those heights. Staff decent service good coffee good thanks.
Normal Caffe Nero experience, better than the other chains and some independents, though details not as sharp as they used to be, such as hand dryer out of order and a leak rendering one side of the window seating unavailable.. But this seems a common standard particularly in the chains currently.
Caffe Nero have a dog friendly policy. Based on today's experience of a loud dog barking frequently in the middle of the room this should be reconsidered. Toilets absolutely disgusting and not checked regularly and coffee very average.
Really gone downhill this Nero. It's dirty, the coffee isn't great and it looks like it needs a complete refurbishment. The staff are rude, well this young lady was particularly rude this morning - choosing to engage with her social life and carrying on a boring conversation with a friend before even acknowledging me, nevermind taking my order and completing said order. There's a few longterm members of staff who are great but the younger ones are awful.This Nero needs a complete refurbishment and more commitment.
Best coffee in st Anne's. Much better than Costa and (although I love independent coffee shops) more consistent than others in the area. Decor is as normal for cafe Nero. Too few outdoor seats is the only thing letting this one down.
Appeared to need a good clean and some refurbishment. Staff helpful
Needs a very good clean, I don’t know when the last time the baby change was properly cleaned and disinfected, it was so disgusting. We arrived at 4.50 and although they close at 6, half the cafe was closed off and we were given our drinks in takeaway cups. Drinks were mediocre at best. Whole atmosphere is tired. Go somewhere else.
Went in for a coffee and a cake on my birthday, told the nice barista catia and because they didn’t have any candles, she drew me one on a little napkin :). Very good start to my birthday thank you
Restaurantji Recommends
Friendly, helpful staff. Really nice atmosphere, great coffee / iced chocolate ??Parking: Outside the shop.
Jasmine is really fantastic and she really deserves praise. Thank you so much for all the hot chocolate you prepare for meRay
Good coffee and friendly baristas.
Wouldn't sit here to enjoy my coffee as it s very dark and smelly, and it doesn't look too clean. Takeaway coffee was OK - I would expect better.
Coffee good, but dirty and dingy cafe. Tables cleared but not cleaned. Toilets dirty - if I'd gone to the loo before ordering coffee, I wouldn't have stayed here. Staff too busy chatting to be bothered serving customers. Music too loud and when I asked staff to turn it down, they said they can't as they don't have any control over it. What a load of B.S!!! Not aware or don't care about sensitives or autistic people. Wont be back.