I went to Zen with 2 friends to celebrate Christmas. We ordered the set menu and the soup was ok. The duck was served on a plate that looked like it had been thrown at the wall before serving. I ordered the sizzling steak with an extra £4.90 supplement charge. It was honestly disgusting i took one mouth full and left it, it was like chopped up dog food. My friend had seafood and she left most of it which is not like her. When the lady came to collect the plates i told her how bad the steak was and she just took the plate and went away. when i asked for the bill, the man came over and took payment and i stated again i didn’t eat any of my main cos it was so bad, to which he rudely came back to me saying why did you not say before! Which i did to his colleague but she didn’t do anything. I would have brought this to a waiters attention earlier if we could get any attention from the staff we had one drink the whole time we was in there because they were no where to be seen. Bad food and even worse customer service will not be returning g
Northwest Biker
Absolutely fantastic place, food, service and venue are really nice ?Highly
PAUL OLIVE
Excellent food,both Chinese and Thai.Different types of dishes all beautifully prepared.Will go again. Prices are quite high but food is worth it!!!
Stanley Anderson
Went on the excellent reviews, a party of 4,unfortunately left very disappointed with the whole experience, service very rushed, some of our food was over spicy,Definitely won't be going again to Zen.
Emma Dickson
The Zen has always been one of our favourite restaurants we have been going for a few years. We have recommended this restraunt to lots of friends and family absolutely loved it. We went 3 weeks ago and wow what a disappointment, we always have the banquet we compared the pictures tp our last visit, the soup was half full and watery, the starter platter the chicken has shrunk, the mains the prawns are not as big as they used to be and the rice used to come with nuts raisins etc and this time it came plain in a small bowl. We left still hungry. I understand everything has risen in price but maybe put your price up rather than reduce the quality. I asked the waitress and she said we should of told them what rice we wanted...why would we when it's always been the same.Honestly we was not impressed and will not be returning, very disappointed.
Lovely food excellent service. Will
Great little restaurant,tonight was our visit and definitely won’t be our last!Great service and fantastic food.
Excellent food great service.
Lovely meal, great
Another wonderful meal,lovely food,great service.
Pretty good food. Decent value for money and service pretty good. Overall a pleasant meal that was worth the money.
Great food, great service lovely restaurant. Not much more can be said.
Bustling restaurant with excellent thai food.
Always go here when in
Food and service were excellent! A very enjoyable visit.
Restaurantji Recommends
I went to Zen with 2 friends to celebrate Christmas. We ordered the set menu and the soup was ok. The duck was served on a plate that looked like it had been thrown at the wall before serving. I ordered the sizzling steak with an extra £4.90 supplement charge. It was honestly disgusting i took one mouth full and left it, it was like chopped up dog food. My friend had seafood and she left most of it which is not like her. When the lady came to collect the plates i told her how bad the steak was and she just took the plate and went away. when i asked for the bill, the man came over and took payment and i stated again i didn’t eat any of my main cos it was so bad, to which he rudely came back to me saying why did you not say before! Which i did to his colleague but she didn’t do anything. I would have brought this to a waiters attention earlier if we could get any attention from the staff we had one drink the whole time we was in there because they were no where to be seen. Bad food and even worse customer service will not be returning g
Absolutely fantastic place, food, service and venue are really nice ?Highly
Excellent food,both Chinese and Thai.Different types of dishes all beautifully prepared.Will go again. Prices are quite high but food is worth it!!!
Went on the excellent reviews, a party of 4,unfortunately left very disappointed with the whole experience, service very rushed, some of our food was over spicy,Definitely won't be going again to Zen.
The Zen has always been one of our favourite restaurants we have been going for a few years. We have recommended this restraunt to lots of friends and family absolutely loved it. We went 3 weeks ago and wow what a disappointment, we always have the banquet we compared the pictures tp our last visit, the soup was half full and watery, the starter platter the chicken has shrunk, the mains the prawns are not as big as they used to be and the rice used to come with nuts raisins etc and this time it came plain in a small bowl. We left still hungry. I understand everything has risen in price but maybe put your price up rather than reduce the quality. I asked the waitress and she said we should of told them what rice we wanted...why would we when it's always been the same.Honestly we was not impressed and will not be returning, very disappointed.