Went to pick up..man in hoody behind the counter shouting abuse at all the staff, using offending language and whilst customers there. Totally disgusted at this man’s behaviour, I can only presume this person was the manager or in charge.
Andy Mitchell
Got pizza it was good but the service was good but no
Tina Crabtree
This was the first time I've been to Domino's Morecambe and it will be my last . I called in on my ay home and ask what was the best deal for 2 people. In my Vue thay only like dealing with orders by phone or on the
harminder sidhu
Pizza good but very petty staff who really couldn't care less what you say very
Phil Little
First time I've ordered, where the driver has deliberately tried to short change me. Driver returned from car with £3+ short on change, claiming it was all he had. I asked for cash back, and offered driver to return tomorrow with the correct change, for him to 'find' another £1 in his car, to tell me that this was all he had. I was then told that I'm "taking the pi$$" in asking for the correct change, for the driver to then walk off, and subsequently drive off. I called the store and complained to Abby, who seemingly has ignored my comments, as I was promised an immediate return of my change, almost an hour later and no sign. Note, I have doorway camera footage of your driver arguing with me over providing the correct change, and walking off after refusing to provide my change.
Owen Wright
When we arrived a young girl who was clearly flustered took our order. We thought for the £30+ as a birthday treat was an ok price. However, even after googling to check, my husbands blue light card was refused even though on Google it says it’s accepted.We sat and waited. Another customer came in and tried several times to order his pizzas and she was constantly answering phones and cutting him off. Not one person from the back came to help her as she was clearly overwhelmed. The poor guy took over 10 minutes to even get spoken to! He ordered two £11.99 pizzas, wedges and a bottle of fanta, with a coupon! It came to nearly £45! He questioned why so much when the pizzas were only £24! She couldn’t give an answer as to why wedges and pop was and extra £20+ with a money off voucher ??♀️ He walked out and quite right! Poor service and extortionate prices.We came up to get our order and it was wrong, no garlic bread. Oh I’ll do that for you now. No leave it, not paying anymore than we already have thanks. Rip off £30+ for cookies and one pizza ??♀️Also never had a bbq base pizza where you had to hunt for the sauce!Joke. Wouldn’t come here again
Emily Wolfenden
Pizza were great however we ordered 2 big bottles of coke that came with it delivery driver showed up without so we told him Could he drop them off when he was out delivering again, an hour passed still hadn’t turned up so we rang domino’s they had told us they were on there way, by this time it got 10 pm they clearly weren’t coming. We would have understood if they couldn’t have bought them and offered us a refund! Very disappointing.
Aaron Kelly
Danny the store manager from Morecambe you should be ashamed of your customer service I have never dealt with such a rude manager repeatedly putting the phone down on us all because our order arrived with a pizza missing & the rest of it looked and tasted like it had been sat in a box for a year!!!
Annabel
Staff were friendly and helpful would go again
Samuel Campbell
Terribly rude member of staff, don’t know his name but he was the one doing the pizza bases on the left of the counter at about 19:30 on 28/08/23. He was also just stood on his phone a lot of the time, must have been applying for another job! One more thing is when I arrived I was just stood there like a lemon and nobody came over to serve me for ages. Don’t normally complain but this is some of the worst customer service I’ve ever had
Placed order for “ASAP”, when we arrived was told it wasn’t ready for another 15 minutes. It took another 25 at least and the guy behind the counter was extremely rude about it, not to mention he was scrolling on his phone half the time. We had no apology despite the fact we had email proof of when we had ordered for. Avoid and go to Lancaster branch instead.
George Kiosses
The first time I went there a few days ago .The man who was on the till told me that a pizza costs £ 10.99 .I didn't buy anything that day . Then I went yesterday again there , where I met the same man , who said to me that a pizza for one person costs minimum 14 ! Of course I didn't buy and I left . I wouldn't mind to pay £14 for something I need , but £14 for a meal , for one person take away is something I am certainly not happy to pay .
N& N
Delicious pizza and in time. Thank you
Lewis L
Manager is the rudest person I've ever spoke to, after waiting 3 hours for a pizza the other night we was informed we would be credited for our stone cold food, the manager then made us place another order and then took the credit away from our account, he then went ended the phone on us and wouldn't pick up againThe managers name is Daniel
Rosie Menzies
Ordered a large pizza, they gave me a medium and tried to say it was a large and then never delivered the ice cream I spent £30 on this! Won’t be ordering from this domino’s again! I try and ring and the man on the phone was so rude to me, when I tried to explain he was just speaking over me
Went to pick up..man in hoody behind the counter shouting abuse at all the staff, using offending language and whilst customers there. Totally disgusted at this man’s behaviour, I can only presume this person was the manager or in charge.
Got pizza it was good but the service was good but no
This was the first time I've been to Domino's Morecambe and it will be my last . I called in on my ay home and ask what was the best deal for 2 people. In my Vue thay only like dealing with orders by phone or on the
Pizza good but very petty staff who really couldn't care less what you say very
First time I've ordered, where the driver has deliberately tried to short change me. Driver returned from car with £3+ short on change, claiming it was all he had. I asked for cash back, and offered driver to return tomorrow with the correct change, for him to 'find' another £1 in his car, to tell me that this was all he had. I was then told that I'm "taking the pi$$" in asking for the correct change, for the driver to then walk off, and subsequently drive off. I called the store and complained to Abby, who seemingly has ignored my comments, as I was promised an immediate return of my change, almost an hour later and no sign. Note, I have doorway camera footage of your driver arguing with me over providing the correct change, and walking off after refusing to provide my change.
When we arrived a young girl who was clearly flustered took our order. We thought for the £30+ as a birthday treat was an ok price. However, even after googling to check, my husbands blue light card was refused even though on Google it says it’s accepted.We sat and waited. Another customer came in and tried several times to order his pizzas and she was constantly answering phones and cutting him off. Not one person from the back came to help her as she was clearly overwhelmed. The poor guy took over 10 minutes to even get spoken to! He ordered two £11.99 pizzas, wedges and a bottle of fanta, with a coupon! It came to nearly £45! He questioned why so much when the pizzas were only £24! She couldn’t give an answer as to why wedges and pop was and extra £20+ with a money off voucher ??♀️ He walked out and quite right! Poor service and extortionate prices.We came up to get our order and it was wrong, no garlic bread. Oh I’ll do that for you now. No leave it, not paying anymore than we already have thanks. Rip off £30+ for cookies and one pizza ??♀️Also never had a bbq base pizza where you had to hunt for the sauce!Joke. Wouldn’t come here again
Pizza were great however we ordered 2 big bottles of coke that came with it delivery driver showed up without so we told him Could he drop them off when he was out delivering again, an hour passed still hadn’t turned up so we rang domino’s they had told us they were on there way, by this time it got 10 pm they clearly weren’t coming. We would have understood if they couldn’t have bought them and offered us a refund! Very disappointing.
Danny the store manager from Morecambe you should be ashamed of your customer service I have never dealt with such a rude manager repeatedly putting the phone down on us all because our order arrived with a pizza missing & the rest of it looked and tasted like it had been sat in a box for a year!!!
Staff were friendly and helpful would go again
Terribly rude member of staff, don’t know his name but he was the one doing the pizza bases on the left of the counter at about 19:30 on 28/08/23. He was also just stood on his phone a lot of the time, must have been applying for another job! One more thing is when I arrived I was just stood there like a lemon and nobody came over to serve me for ages. Don’t normally complain but this is some of the worst customer service I’ve ever had
Restaurantji Recommends
Placed order for “ASAP”, when we arrived was told it wasn’t ready for another 15 minutes. It took another 25 at least and the guy behind the counter was extremely rude about it, not to mention he was scrolling on his phone half the time. We had no apology despite the fact we had email proof of when we had ordered for. Avoid and go to Lancaster branch instead.
The first time I went there a few days ago .The man who was on the till told me that a pizza costs £ 10.99 .I didn't buy anything that day . Then I went yesterday again there , where I met the same man , who said to me that a pizza for one person costs minimum 14 ! Of course I didn't buy and I left . I wouldn't mind to pay £14 for something I need , but £14 for a meal , for one person take away is something I am certainly not happy to pay .
Delicious pizza and in time. Thank you
Manager is the rudest person I've ever spoke to, after waiting 3 hours for a pizza the other night we was informed we would be credited for our stone cold food, the manager then made us place another order and then took the credit away from our account, he then went ended the phone on us and wouldn't pick up againThe managers name is Daniel
Ordered a large pizza, they gave me a medium and tried to say it was a large and then never delivered the ice cream I spent £30 on this! Won’t be ordering from this domino’s again! I try and ring and the man on the phone was so rude to me, when I tried to explain he was just speaking over me