This place has got problems. No milk today apparently. Omg a coffee shop with no normal milk. This isn't the first time either.
Ellie Again
Lovely, polite and helpful staff. Made drinks perfectly and quickly despite being abused by a Karen throwing a tantrum because she was asked to rejoin the queue after receiving her drinks and then later deciding she wanted cakes. Despite her best efforts to ruin the atmosphere, the baristas were cheerful, engaging with the customers who had manners, and friendly.
Martin Law
Can’t redeem app rewards here because they use Odeon’s till system apparently. Ridiculous.
Dave Canning
Pleasant atmosphere and comfortable surroundings with friendly staff.Wheelchair accessibility: Easy accessibility and loads of room to move around.
Ghost_Legion _666
Sometimes it's the little things that can change a person's day..wasn't having the best of birthdays..the staff really cheered me up and customer care is often overlooked..what you did for me today was really appreciated ? would highly recommend going to see these guys when at the Odeon.
marilyn hardman
Excellent service from a very polite member of staff. White hot chocolate and cake was delicious. Car park with disabled bays .Tables and seating area was spotlessly clean . Toilets available within cinema area . Would definitely pop in again.Parking: Few disabled bays plenty of regular as parking is for Odeon cinema aswellWheelchair accessibility: Accessible parking, entrance and toilet
Ped
Regular visitor before cinema. So, so, slow. Rarely see the same staff. Seems they use it for training, then possibly they move to other locations.
Vikee Vee
Rubbish coffee, scorched and dusty.No dairy alternative available.Staff completely apathetic.
Darren Hughes
Very clean, well fitted furniture solid and comfortable, well trained staff with a quality drink. All Costa coffee shops should follow their example. A real gem , don’t change anything.
Alan Hill
It shuts at 6:00pm, not 7:00pm as advertised. Wasted journey!
Male member of staff was not very friendly and more or less grunted at us, didn't offer anything over and above what he needed to. You either get cant do enough for you or can't be bothered doing anything
Virginia Hamilton
Call in with two friends after a very cold walk around the ducks a couple of times to find that they wouldn’t accept cash and are using card only . Ridiculous knowing we’d called in only a few weeks early and paid cash . Well vista your loss as we had a lovely hot chocolate at McDs fir a fraction of the price and it tasted lovely !!
mark wareing
Was really poor the welcome into the shop the girl didn’t acknowledge me at all. She was miserable and cold. The shop was clean and the coffee tasted nice but was only 3 quarters full the glass. Not going back soon. This after me spending a fortune in the past. Costa your loss I would employ more friendlier customer focused staff if I was you not students with no personality ?
Avril Kennedy
Coffee was great but what is with the miserable staff? You would get 5* if you actually had service with a cheery hello and a smile, instead you are made to feel you have interrupted their day.
John Vattic
I just love Costa. This one's in the Odeon, and while you can take drinks in I always just sit and have a coffee before or after the film. One of the girls here won barista of the year, and I think that makes the drinks taste better.
This place has got problems. No milk today apparently. Omg a coffee shop with no normal milk. This isn't the first time either.
Lovely, polite and helpful staff. Made drinks perfectly and quickly despite being abused by a Karen throwing a tantrum because she was asked to rejoin the queue after receiving her drinks and then later deciding she wanted cakes. Despite her best efforts to ruin the atmosphere, the baristas were cheerful, engaging with the customers who had manners, and friendly.
Can’t redeem app rewards here because they use Odeon’s till system apparently. Ridiculous.
Pleasant atmosphere and comfortable surroundings with friendly staff.Wheelchair accessibility: Easy accessibility and loads of room to move around.
Sometimes it's the little things that can change a person's day..wasn't having the best of birthdays..the staff really cheered me up and customer care is often overlooked..what you did for me today was really appreciated ? would highly recommend going to see these guys when at the Odeon.
Excellent service from a very polite member of staff. White hot chocolate and cake was delicious. Car park with disabled bays .Tables and seating area was spotlessly clean . Toilets available within cinema area . Would definitely pop in again.Parking: Few disabled bays plenty of regular as parking is for Odeon cinema aswellWheelchair accessibility: Accessible parking, entrance and toilet
Regular visitor before cinema. So, so, slow. Rarely see the same staff. Seems they use it for training, then possibly they move to other locations.
Rubbish coffee, scorched and dusty.No dairy alternative available.Staff completely apathetic.
Very clean, well fitted furniture solid and comfortable, well trained staff with a quality drink. All Costa coffee shops should follow their example. A real gem , don’t change anything.
It shuts at 6:00pm, not 7:00pm as advertised. Wasted journey!
Restaurantji Recommends
Male member of staff was not very friendly and more or less grunted at us, didn't offer anything over and above what he needed to. You either get cant do enough for you or can't be bothered doing anything
Call in with two friends after a very cold walk around the ducks a couple of times to find that they wouldn’t accept cash and are using card only . Ridiculous knowing we’d called in only a few weeks early and paid cash . Well vista your loss as we had a lovely hot chocolate at McDs fir a fraction of the price and it tasted lovely !!
Was really poor the welcome into the shop the girl didn’t acknowledge me at all. She was miserable and cold. The shop was clean and the coffee tasted nice but was only 3 quarters full the glass. Not going back soon. This after me spending a fortune in the past. Costa your loss I would employ more friendlier customer focused staff if I was you not students with no personality ?
Coffee was great but what is with the miserable staff? You would get 5* if you actually had service with a cheery hello and a smile, instead you are made to feel you have interrupted their day.
I just love Costa. This one's in the Odeon, and while you can take drinks in I always just sit and have a coffee before or after the film. One of the girls here won barista of the year, and I think that makes the drinks taste better.