Disappointed with quality of the food. Ordered basic steak and eggs breakfast medium rare. First one came it was completely raw in the middle. Told them, they clearly chucked it in a frying pan and brought it back but still raw.Complained again so they made a fresh steak. It was raw to rare but because my wife had finished hers about 20 mins prior to me getting the 3rd attempt I decided to just eat it.The cook and I use the term loosely, needs some training on how to cook a steak. It wasn't like there were loads of customers in. They couldn't blame it on that. I even said to my wife should I ask if I could go in and show them how to cook a steak correctly.Update: I emailed Green King to discuss the problems with the meal and they didn't have the decency to reply. The loss of my custom will not bother them but hopefully this review will ensure others are aware of the poor quality of customer service and lack of kitchen skills the cook has.
Becky Titley
Good service and food. Georgia was very helpful and polite.
Mick Walker
Food was good and service was great. Just wasn't comfortable with the two large bully dogs being allowed to roam free
David Bolton
The staff were very polite and helpfull. My son enjoyed the play areaKid-friendliness: My son enjoyed the play area
Becki Bennett
Food always good and staff
Jack Grove
Declan was
Chris Paul
Very disappointing for mother days meal. Food was cold so had to send it back couple of times and the steak was grisly and chewy. Management did give refund of one meal witch was appreciated but over all spoiled the occasion was spoiled.
Paul Youens
The Phantom Winger is a very nice place with a lovely atmosphere, the staff are very friendly, very helpful, very caring. The food is very nice, with good portions.It's excellent if your a family, you've got children, cause there is differentthings to do, to keep the children occupied.Parking: The Phantom Winger as ample parking.
Clare Tooth
I'm pleasantly surprised. Went for the play area. Had the Chicken Parmigiana, it was a tasty dish for a decent price, would go again.
Gill Thomson
Food was terrible - over microwaved food and rubbish salad.
It's always a great atmosphere when I come here.The play area is really good and the actual pub area is kept clean.Vegetarian options: Vegetarian options on menu and its well labelledDietary restrictions: Servers will askParking: ANPR camered for hotel and pub.Kid-friendliness: Wacky WarehouseWheelchair accessibility: Wheelchair friendly
Ian Cookney
Two of us. Fish and chips, all day breakfast, two lemon and limes... the food was top notch, can't be faulted. Cooked perfectly. On the other hand, the drinks had the smallest measure of lime I have ever been given. There was extremely small flavour in the drink to suggest it was supposed to be lemon and lime. Its a shame really. It was like asking for a beer and being given a Guinness. Perhaps not the best comparison, but you get what I mean... I like lemon and lime! I asked for lemon and lime, I wanted lemon and lime. Why did you serve me lemon which tasted like it was all by its lonesome self? The food is great though. I strongly suggest paying a visit, just don't order a lemon and lime.
connor watson
Came here the other day and was really impressed. The food was amazing and the staff were extremely friendly. I would highly recommend it.
Jamie Ellwood
Lovely warm atmosphere and friendly staff including Chris. Would recommend anyone to try this place
Geoff Kay
We have eaten here twice now on both occasions it's really good for pub food. For those among us with allergies they have a good choice. I would say it's a really good pub for all I would recommend it.Wheelchair accessibility: A small step at the front door, once over that it's wheelchair accessible.
Disappointed with quality of the food. Ordered basic steak and eggs breakfast medium rare. First one came it was completely raw in the middle. Told them, they clearly chucked it in a frying pan and brought it back but still raw.Complained again so they made a fresh steak. It was raw to rare but because my wife had finished hers about 20 mins prior to me getting the 3rd attempt I decided to just eat it.The cook and I use the term loosely, needs some training on how to cook a steak. It wasn't like there were loads of customers in. They couldn't blame it on that. I even said to my wife should I ask if I could go in and show them how to cook a steak correctly.Update: I emailed Green King to discuss the problems with the meal and they didn't have the decency to reply. The loss of my custom will not bother them but hopefully this review will ensure others are aware of the poor quality of customer service and lack of kitchen skills the cook has.
Good service and food. Georgia was very helpful and polite.
Food was good and service was great. Just wasn't comfortable with the two large bully dogs being allowed to roam free
The staff were very polite and helpfull. My son enjoyed the play areaKid-friendliness: My son enjoyed the play area
Food always good and staff
Declan was
Very disappointing for mother days meal. Food was cold so had to send it back couple of times and the steak was grisly and chewy. Management did give refund of one meal witch was appreciated but over all spoiled the occasion was spoiled.
The Phantom Winger is a very nice place with a lovely atmosphere, the staff are very friendly, very helpful, very caring. The food is very nice, with good portions.It's excellent if your a family, you've got children, cause there is differentthings to do, to keep the children occupied.Parking: The Phantom Winger as ample parking.
I'm pleasantly surprised. Went for the play area. Had the Chicken Parmigiana, it was a tasty dish for a decent price, would go again.
Food was terrible - over microwaved food and rubbish salad.
Restaurantji Recommends
It's always a great atmosphere when I come here.The play area is really good and the actual pub area is kept clean.Vegetarian options: Vegetarian options on menu and its well labelledDietary restrictions: Servers will askParking: ANPR camered for hotel and pub.Kid-friendliness: Wacky WarehouseWheelchair accessibility: Wheelchair friendly
Two of us. Fish and chips, all day breakfast, two lemon and limes... the food was top notch, can't be faulted. Cooked perfectly. On the other hand, the drinks had the smallest measure of lime I have ever been given. There was extremely small flavour in the drink to suggest it was supposed to be lemon and lime. Its a shame really. It was like asking for a beer and being given a Guinness. Perhaps not the best comparison, but you get what I mean... I like lemon and lime! I asked for lemon and lime, I wanted lemon and lime. Why did you serve me lemon which tasted like it was all by its lonesome self? The food is great though. I strongly suggest paying a visit, just don't order a lemon and lime.
Came here the other day and was really impressed. The food was amazing and the staff were extremely friendly. I would highly recommend it.
Lovely warm atmosphere and friendly staff including Chris. Would recommend anyone to try this place
We have eaten here twice now on both occasions it's really good for pub food. For those among us with allergies they have a good choice. I would say it's a really good pub for all I would recommend it.Wheelchair accessibility: A small step at the front door, once over that it's wheelchair accessible.