I wish I'd read the reviews before going here, the biggest waste of money I've had for a while.I don't often do coffee shops but thought I'd try it as a treat. The staff were so frosty, there was hardly anybody in there and I felt like an inconvenience. I paid £4.10 for a cappuccino which was half froth and the froth fizzled away in no time at all. You also put your own sprinkles on for £4.10?!There were tables that needed clearing despite it being quiet and there was a drink spilt over 1 of the chairs left to dry up and turn to crust. The door wouldn't stay shut so cold air was blowing in.A huge waste of money, McDonald's over the road put this place to shame for half the price.Parking: It's next to a retail park so loads of optionsWheelchair accessibility: It's new and had all the required disabled accessibility
Catherine Bleasdale
Very poor service this morning, only one guy in serving customers, drive-through and making drinks up, very slow, ordered two cappuccinos, they came one, then served another customer, then the other came, had to go up again to ask for our cakes. Felt sorry for guy being on his own but certainly can't
Gee Griffiths
No que at the drive thru and practically nobody inside and waited 15 minutes for our coffees whilst the staff chatted amoungst themselves! Our drinks had been made and left on the side and nobody bothered to give them to
Emilygaming
My favourite Starbucks store. Lovely staff and kept extremely clean.
Dasha Weal
The worst drinks ever . They make up their own recipe which is disgusting. I got a matcha and it was disgusting even tho i get it in other Starbucks and it’s always been lovely .that time after waiting for 20 minutes because they forgot my order i had to leave it because of how bad it was . Today i said maybe it’s just that day they missed it up so I ordered the same thing however it’s disgusting and i had to throw it. Customer service is the worst as well .
Paul Davies
Disappointing visit to Starbucks today. Service very slow despite it not being that busy when we arrived.Staff could be more friendly!!!!!Coffee was tasteless.Will go to Costa next time we’re in the area.
Sharon S
Clean and spacious and my large latte was perfect ? although it seemed to take a while to make. But worth waiting for ☕ ?
david Cullen
Ordered a tea and a clotted cream fudge ice brew. Drinks took about 20 minutes to make. Tea was okay, but the ice brew wasn’t make correctly, could clearly see the clotted cream had curdled - looked nothing like the picture. Complained and got a latte instead. Non of the tables where cleaned either, not the best Starbucks, would not come back here again. Not sure if it’s a staff training issue + being understaffed, but not a great experience.
Staff is Horrible They rushing orders, half of my venti drink is full ice like i paid 5.85 for an ice not even blend properly i saw alot of chunks of big ice aswell . Train your baristas properly they lack on training always new staff. They always get my drink wrong or missing something , not paying attention at allOn the picture i attach i even let my drink sat for awhile to try melt it down.
Debi Hart
I stopped here for a coffee while waiting for my son to attend an appointment. The coffee was ok, not the best Starbucks I've had! The staff were awful. Didn't speak, it was like I was an inconvenience for them. The place was empty so not like they were rushed off their feet. Once I'd finished I took my cup back and said thank you and I was looked at in disgust! I love Starbucks but won't be going back to this one!Parking: In a retail park with plenty of parking
Navid “Nav” Sadri
I like the one in Preston, a relaxing atmosphere! It's a refuge in Preston.
Ua Ka
Coffee is fine in this establishment. However, the gents' rest room requires the door fixing.
Sasha Chauhan
Nice seating and isn't usually very busy so it's a good place to sit with friends or do some work. Food and drink is tasty although a little expensive
Great place for a mocha ?
Too sweet, seating layout just
I wish I'd read the reviews before going here, the biggest waste of money I've had for a while.I don't often do coffee shops but thought I'd try it as a treat. The staff were so frosty, there was hardly anybody in there and I felt like an inconvenience. I paid £4.10 for a cappuccino which was half froth and the froth fizzled away in no time at all. You also put your own sprinkles on for £4.10?!There were tables that needed clearing despite it being quiet and there was a drink spilt over 1 of the chairs left to dry up and turn to crust. The door wouldn't stay shut so cold air was blowing in.A huge waste of money, McDonald's over the road put this place to shame for half the price.Parking: It's next to a retail park so loads of optionsWheelchair accessibility: It's new and had all the required disabled accessibility
Very poor service this morning, only one guy in serving customers, drive-through and making drinks up, very slow, ordered two cappuccinos, they came one, then served another customer, then the other came, had to go up again to ask for our cakes. Felt sorry for guy being on his own but certainly can't
No que at the drive thru and practically nobody inside and waited 15 minutes for our coffees whilst the staff chatted amoungst themselves! Our drinks had been made and left on the side and nobody bothered to give them to
My favourite Starbucks store. Lovely staff and kept extremely clean.
The worst drinks ever . They make up their own recipe which is disgusting. I got a matcha and it was disgusting even tho i get it in other Starbucks and it’s always been lovely .that time after waiting for 20 minutes because they forgot my order i had to leave it because of how bad it was . Today i said maybe it’s just that day they missed it up so I ordered the same thing however it’s disgusting and i had to throw it. Customer service is the worst as well .
Disappointing visit to Starbucks today. Service very slow despite it not being that busy when we arrived.Staff could be more friendly!!!!!Coffee was tasteless.Will go to Costa next time we’re in the area.
Clean and spacious and my large latte was perfect ? although it seemed to take a while to make. But worth waiting for ☕ ?
Ordered a tea and a clotted cream fudge ice brew. Drinks took about 20 minutes to make. Tea was okay, but the ice brew wasn’t make correctly, could clearly see the clotted cream had curdled - looked nothing like the picture. Complained and got a latte instead. Non of the tables where cleaned either, not the best Starbucks, would not come back here again. Not sure if it’s a staff training issue + being understaffed, but not a great experience.
Restaurantji Recommends
Staff is Horrible They rushing orders, half of my venti drink is full ice like i paid 5.85 for an ice not even blend properly i saw alot of chunks of big ice aswell . Train your baristas properly they lack on training always new staff. They always get my drink wrong or missing something , not paying attention at allOn the picture i attach i even let my drink sat for awhile to try melt it down.
I stopped here for a coffee while waiting for my son to attend an appointment. The coffee was ok, not the best Starbucks I've had! The staff were awful. Didn't speak, it was like I was an inconvenience for them. The place was empty so not like they were rushed off their feet. Once I'd finished I took my cup back and said thank you and I was looked at in disgust! I love Starbucks but won't be going back to this one!Parking: In a retail park with plenty of parking
I like the one in Preston, a relaxing atmosphere! It's a refuge in Preston.
Coffee is fine in this establishment. However, the gents' rest room requires the door fixing.
Nice seating and isn't usually very busy so it's a good place to sit with friends or do some work. Food and drink is tasty although a little expensive