Food tast nice but the portion sizes are poor they are getting smaller evertime I order, half a tub is rubbish and to say I ordered a special the quality was pretty poor, Meat lettice and sauce...Wish I could add a photo...
Bev Eborall
Tried to order a sweet and sour chicken Cantonese style with the sauce separate as I was eating it later and didn’t want soggy chicken. Straight away the guy pulled his face, after a long pause he then said ‘why not just order the chicken balls as that comes separately’ I replied ‘I’m sorry, I don’t like those’. He asked ‘what about the veg?’ ‘ what do you mean?’ ‘ well, where do I put that, is it supposed to go in the sauce or with the chicken?’ ‘I don’t mind’ I explained why I wanted it like this, he told me nobody ever orders it like that. I explained that I have asked for this at other places and it’s never been an issue. He told me he would need to charge an extra £1 for doing it like that to which I declined and said I’ll go elsewhere if it’s such a problem, ‘fine’ he said.I am presuming the chicken is cooked separately to the sauce so I don’t understand why it was such an issue (unless he is using frozen meals!?). I don’t understand why it needed the Spanish Inquisition and such an arrogant attitude towards what I could see as a simple request. For years I’ve used this Chinese (and in the past requested exactly the same with no issue) but won’t be going again. Thank goodness I didn’t get to the point where I wanted noodles without veg, he would probably have popped an artery!!I’m fussy and don’t expect people to bend over backwards but there’s no excuse for being so rude!Went to Happy Valley and they didn’t even question my request to have it served separately and their food is absolutely amazing!
Paula Crisp
I I like Hong Kong we usually get a delivery the food is always hot and the chips are really good and the sweet and sour chicken balls always filling. Good job.
Andrew Crabtree
Ordered a LARGE salt and pepper box and when it came it wasn’t exactly large. The curry sauce tub had split and leaked sauce over half the food. We normally go to HAPPY GARDEN in Bacup and that was 10x better than this. Avoid and go HAPPY GARDEN!
Lord M Zac Bunnell
Always great food
Leanne Cank
My daughter over paid the delivery man by 10 and the driver took it. I blamed my daughter for taking the money. When I called to ask themAbout the over payment they hung up the phone like Was a loser after saying they would speak to the driver. There was not much of an apology for this error when they called me back to say that the driver took the over payment as my daughter was young. Not very professional and would have liked the driver to have been honest about he over payment when he was given the money at the door or for the takeaway to have contacted me to notify me that we had over paid by £10. The food was £45.00 and with the over payment made it £55.00!! We Have been using Hong Kong for years and feel totallyLet down by this. What happened to good old fashioned honesty.
Harvey Fletcher
Ignorant on the phone, didn't listen, food was wrong ?
Harvey Lawrey
The staff member on the phone was extremely rude, he didn't have any patience with my order on the phone kept talking over me and then ended up putting the phone down on me. My food did come in the end after over an hour wait, the food overall was good, but the squid was very rubbery. Customer relations need some work, we pay your wages.
Antony Gibson
Very very very tasty food great service highly recommended nice place to eat great friendly and amazing service great food great place to eat exeallent food and excellent service spot on awesome food and amazing service top quality food and service
Lynn Kershaw
Quick service and food is consistently good. Only negative is that it's cash only which isn't always convenient.
Very very very tasty food great service highly recommended nice place to eat great friendly and amazing service great food great place to eat exeallent food and excellent service spot on awesome food and amazing service top quality food and service
Tony Bills
food comes to quick and is poor qualitythe hoisin sauce is watered down and noodles are slimy, ordered from here multiple times and never again , the owner or manager whoever runs it is called Keith he is very arrogant
Anand Enniscole
We like the food most of the time .We are vegetarian and sometimes the tofu is over cooked .In general it’s usually good food.When making telephone orders the guy on the phone can be a little bit abrupt but we are used to him now ....must be stressed or something .
Claire Badger
Absolutely lovely food and really helpful staff on the phone, will definitely order again. Thank you for the bottle of wine ??
Food tast nice but the portion sizes are poor they are getting smaller evertime I order, half a tub is rubbish and to say I ordered a special the quality was pretty poor, Meat lettice and sauce...Wish I could add a photo...
Tried to order a sweet and sour chicken Cantonese style with the sauce separate as I was eating it later and didn’t want soggy chicken. Straight away the guy pulled his face, after a long pause he then said ‘why not just order the chicken balls as that comes separately’ I replied ‘I’m sorry, I don’t like those’. He asked ‘what about the veg?’ ‘ what do you mean?’ ‘ well, where do I put that, is it supposed to go in the sauce or with the chicken?’ ‘I don’t mind’ I explained why I wanted it like this, he told me nobody ever orders it like that. I explained that I have asked for this at other places and it’s never been an issue. He told me he would need to charge an extra £1 for doing it like that to which I declined and said I’ll go elsewhere if it’s such a problem, ‘fine’ he said.I am presuming the chicken is cooked separately to the sauce so I don’t understand why it was such an issue (unless he is using frozen meals!?). I don’t understand why it needed the Spanish Inquisition and such an arrogant attitude towards what I could see as a simple request. For years I’ve used this Chinese (and in the past requested exactly the same with no issue) but won’t be going again. Thank goodness I didn’t get to the point where I wanted noodles without veg, he would probably have popped an artery!!I’m fussy and don’t expect people to bend over backwards but there’s no excuse for being so rude!Went to Happy Valley and they didn’t even question my request to have it served separately and their food is absolutely amazing!
I I like Hong Kong we usually get a delivery the food is always hot and the chips are really good and the sweet and sour chicken balls always filling. Good job.
Ordered a LARGE salt and pepper box and when it came it wasn’t exactly large. The curry sauce tub had split and leaked sauce over half the food. We normally go to HAPPY GARDEN in Bacup and that was 10x better than this. Avoid and go HAPPY GARDEN!
Always great food
My daughter over paid the delivery man by 10 and the driver took it. I blamed my daughter for taking the money. When I called to ask themAbout the over payment they hung up the phone like Was a loser after saying they would speak to the driver. There was not much of an apology for this error when they called me back to say that the driver took the over payment as my daughter was young. Not very professional and would have liked the driver to have been honest about he over payment when he was given the money at the door or for the takeaway to have contacted me to notify me that we had over paid by £10. The food was £45.00 and with the over payment made it £55.00!! We Have been using Hong Kong for years and feel totallyLet down by this. What happened to good old fashioned honesty.
Ignorant on the phone, didn't listen, food was wrong ?
The staff member on the phone was extremely rude, he didn't have any patience with my order on the phone kept talking over me and then ended up putting the phone down on me. My food did come in the end after over an hour wait, the food overall was good, but the squid was very rubbery. Customer relations need some work, we pay your wages.
Very very very tasty food great service highly recommended nice place to eat great friendly and amazing service great food great place to eat exeallent food and excellent service spot on awesome food and amazing service top quality food and service
Quick service and food is consistently good. Only negative is that it's cash only which isn't always convenient.
Restaurantji Recommends
Food was cook good and still hot when home
Very very very tasty food great service highly recommended nice place to eat great friendly and amazing service great food great place to eat exeallent food and excellent service spot on awesome food and amazing service top quality food and service
food comes to quick and is poor qualitythe hoisin sauce is watered down and noodles are slimy, ordered from here multiple times and never again , the owner or manager whoever runs it is called Keith he is very arrogant
We like the food most of the time .We are vegetarian and sometimes the tofu is over cooked .In general it’s usually good food.When making telephone orders the guy on the phone can be a little bit abrupt but we are used to him now ....must be stressed or something .
Absolutely lovely food and really helpful staff on the phone, will definitely order again. Thank you for the bottle of wine ??