Pleasantly surprised and pleased. Having not visited for over 12 months the lunch was really good and hot. The staff were very friendly and the roaring fire on a cold day was really welcome! Well worth a visit.
LindaW393
Had excellent meals here for 2 nights running, can’t complain about anything Laura and Emma were very friendly, polite and last night thought they’d missed saying goodbye to us, how nice was that, definitely recommend food and drink and hospitality excellent.
Andi1313
Perfect pint at 5pm, lovely fire raging in the snug on a cold dark evening. Really enjoyed it Thank you
Jodie P
Visited here over the weekend. Diabolical service.. managers didnt know the head to their foot never mind how to serve a table.. 3 things we tried to order after waiting for 15 minutes that wasnt on the menu.. we complained after being there for 55 minutes and only receiving our starters to hear the managers stood slandering us.. and creamy mushrooms? Ive had more cream in a bourbon biscuit.. Didnt even get to try the main as we cancelled them.. 4 tables in the whole building and saying its busy! Ridiculous766 excellent reviews?? Them 766 are obviously not mentally there or used to a mcdonalds... i mean fast food takeouts have more manners than this place. If i had the option i would give a minus rating.. not even worth a 1!. Try some team training meetings on customer service and how to speak to people.
Vicpeck
Was informed our table wasn’t ready even though the place was virtually empty. Didn’t mind so much the wait but so many unavailable items on the menu which wasn’t told about till after we tried to order them. But the wait was far too long for the starters then waited that long for mains that we gave up in the end and went. The manager that we spoke to was fairly unfazed by the matter and said they was busy when there’s was literally 2 other tables in could then overhear him talking about us like we weren’t there. Wouldn’t recommend this place even though we have never been disappointed before don’t think I’ll be going back
Beautygirl85
We were looking for somewhere to take the kids for lunch and decided to try here as we’ve never been. The staff were nice and friendly and we all really enjoyed the food. We will be back again soon!
Graham J
Very disappointing lunch today. Many menu items unavailable; mixed grill, rump steak etc. No heating so very cold and no hot water in toilets. Ordered signature burger with chips and onion rings. Burger was very bland and ordinary and rather greasy. Chips were a frozen fry style affair and I received three flaccid onion rings. Quality was below ordinary and portion size was poor. Quite pricey for a burger and fries that would have been better quality Burger King.
Luke C
we booked here for a family of 4 when we got there they said it is a reduced menu so we got seated then we asked if we could get moved to somewhere warmer as it was very cold the rude staff then said just go to the bar when you want to order. we then went to order off the reduced menu to be told we don’t have itams on that menu so we just had a think in that time i went to the toilet witch was HORRIBLE. smelly and very run down avoid at all cost
Alisa260191
came here for lunch today was greated nice by Wendy and Mike seated straight away given menus told us what wasn't available when seated we ordered a coke and a coffee came with 5 mins coffee nice and hot we then ordered our main which we had the duo Korean chicken woth rice and cucumber salad all lovely and I ordered burger woth slow cooked beef on top chips and onions rings all lovely
london-reviewer333
Visited a few days before Christmas. Ordered three meals. One was inedible the other two were poor to say the least. Manager refunded the food which was kind of him. Hardly anyone in the pub eating or drinking which is sad to see especially as the selection of beers and wine is excellent. Not sure what happened here - sad really as I will not be back!
We booked this online because my husband wanted a Christmas Fayre meal before our holiday and this place is fairly local to us, although we have not been here for some time. On arrival we told them we had booked and were given a table right by the door. I asked if the heating was on because it was cold by the door and there was also a vent above my head which was also draughty. We were informed the heating was broken so just left our coats on for the duration. My starter came and it was okay, it was hot. The mains arrived and being vegetarian I had half a butternut squash with something green in/on it and some vegetables. To be honest I was not expecting much, but I was at least expecting it to be cooked. Could not get the knife through most of it. My husband had the turkey Xmas dinner and his vegetables were also mainly raw, his turkey was an odd colour and he said it didn't taste right so he left it. We did complain and were advised chef would be told.... Very disappointing especially considering the price. Could not wait to get out of there, will definitely not be returning and do not recommend to others.
David Brown
This has to be the most despicably run establishment I have ever frequented. I recently took my son for lunch on a day out, & parked in the car park. There were no obvious signs at all to say that you had to notify the establishment of your car registration number. We had lunch, paid the bill, & left directly - only in the car park for one hour.You can imagine how furious I was to receive a £100 parking fine a week later. And to make matters worse, the car hire company had already paid it (so it's very difficult to appeal) & are now chasing me for the money! Absolutely shocking! No obvious signs, & the staff never mentioned a thing - didn't ask for our registration number. So a £30 lunch just turned in to £130!I shall never, ever frequent the place again - what an appalling way in which to treat your customers!
Christine Hague
Nothing wrong with the food we had, but they had no steak which is what my husband originally ordered.The biggest problem was that it the establishment was cold & I kept my coat on through about half the time we were there. We ordered the taxi before we left the table so we could go home & warm up
928guyd
I wanted to return to this “Old Haunt” that I used to visit when I was in my twenties. Looked lovely inside and out. Great team of staff. It should have been packed out being near to Christmas but was ghostly empty. Signature burgers looked amazing but I could have cooked them and I am certainly not a cook. I was disappointed and unfortunately will not be eating there for quite sometime.
Escape315422
We went as a family of 5 for Sunday lunch, we waiting a long time for food and when it came it was like warm and a lot of it felt like it was microwaveable. I would avoid this pub for food.
Pleasantly surprised and pleased. Having not visited for over 12 months the lunch was really good and hot. The staff were very friendly and the roaring fire on a cold day was really welcome! Well worth a visit.
Had excellent meals here for 2 nights running, can’t complain about anything Laura and Emma were very friendly, polite and last night thought they’d missed saying goodbye to us, how nice was that, definitely recommend food and drink and hospitality excellent.
Perfect pint at 5pm, lovely fire raging in the snug on a cold dark evening. Really enjoyed it Thank you
Visited here over the weekend. Diabolical service.. managers didnt know the head to their foot never mind how to serve a table.. 3 things we tried to order after waiting for 15 minutes that wasnt on the menu.. we complained after being there for 55 minutes and only receiving our starters to hear the managers stood slandering us.. and creamy mushrooms? Ive had more cream in a bourbon biscuit.. Didnt even get to try the main as we cancelled them.. 4 tables in the whole building and saying its busy! Ridiculous766 excellent reviews?? Them 766 are obviously not mentally there or used to a mcdonalds... i mean fast food takeouts have more manners than this place. If i had the option i would give a minus rating.. not even worth a 1!. Try some team training meetings on customer service and how to speak to people.
Was informed our table wasn’t ready even though the place was virtually empty. Didn’t mind so much the wait but so many unavailable items on the menu which wasn’t told about till after we tried to order them. But the wait was far too long for the starters then waited that long for mains that we gave up in the end and went. The manager that we spoke to was fairly unfazed by the matter and said they was busy when there’s was literally 2 other tables in could then overhear him talking about us like we weren’t there. Wouldn’t recommend this place even though we have never been disappointed before don’t think I’ll be going back
We were looking for somewhere to take the kids for lunch and decided to try here as we’ve never been. The staff were nice and friendly and we all really enjoyed the food. We will be back again soon!
Very disappointing lunch today. Many menu items unavailable; mixed grill, rump steak etc. No heating so very cold and no hot water in toilets. Ordered signature burger with chips and onion rings. Burger was very bland and ordinary and rather greasy. Chips were a frozen fry style affair and I received three flaccid onion rings. Quality was below ordinary and portion size was poor. Quite pricey for a burger and fries that would have been better quality Burger King.
we booked here for a family of 4 when we got there they said it is a reduced menu so we got seated then we asked if we could get moved to somewhere warmer as it was very cold the rude staff then said just go to the bar when you want to order. we then went to order off the reduced menu to be told we don’t have itams on that menu so we just had a think in that time i went to the toilet witch was HORRIBLE. smelly and very run down avoid at all cost
came here for lunch today was greated nice by Wendy and Mike seated straight away given menus told us what wasn't available when seated we ordered a coke and a coffee came with 5 mins coffee nice and hot we then ordered our main which we had the duo Korean chicken woth rice and cucumber salad all lovely and I ordered burger woth slow cooked beef on top chips and onions rings all lovely
Visited a few days before Christmas. Ordered three meals. One was inedible the other two were poor to say the least. Manager refunded the food which was kind of him. Hardly anyone in the pub eating or drinking which is sad to see especially as the selection of beers and wine is excellent. Not sure what happened here - sad really as I will not be back!
Restaurantji Recommends
We booked this online because my husband wanted a Christmas Fayre meal before our holiday and this place is fairly local to us, although we have not been here for some time. On arrival we told them we had booked and were given a table right by the door. I asked if the heating was on because it was cold by the door and there was also a vent above my head which was also draughty. We were informed the heating was broken so just left our coats on for the duration. My starter came and it was okay, it was hot. The mains arrived and being vegetarian I had half a butternut squash with something green in/on it and some vegetables. To be honest I was not expecting much, but I was at least expecting it to be cooked. Could not get the knife through most of it. My husband had the turkey Xmas dinner and his vegetables were also mainly raw, his turkey was an odd colour and he said it didn't taste right so he left it. We did complain and were advised chef would be told.... Very disappointing especially considering the price. Could not wait to get out of there, will definitely not be returning and do not recommend to others.
This has to be the most despicably run establishment I have ever frequented. I recently took my son for lunch on a day out, & parked in the car park. There were no obvious signs at all to say that you had to notify the establishment of your car registration number. We had lunch, paid the bill, & left directly - only in the car park for one hour.You can imagine how furious I was to receive a £100 parking fine a week later. And to make matters worse, the car hire company had already paid it (so it's very difficult to appeal) & are now chasing me for the money! Absolutely shocking! No obvious signs, & the staff never mentioned a thing - didn't ask for our registration number. So a £30 lunch just turned in to £130!I shall never, ever frequent the place again - what an appalling way in which to treat your customers!
Nothing wrong with the food we had, but they had no steak which is what my husband originally ordered.The biggest problem was that it the establishment was cold & I kept my coat on through about half the time we were there. We ordered the taxi before we left the table so we could go home & warm up
I wanted to return to this “Old Haunt” that I used to visit when I was in my twenties. Looked lovely inside and out. Great team of staff. It should have been packed out being near to Christmas but was ghostly empty. Signature burgers looked amazing but I could have cooked them and I am certainly not a cook. I was disappointed and unfortunately will not be eating there for quite sometime.
We went as a family of 5 for Sunday lunch, we waiting a long time for food and when it came it was like warm and a lot of it felt like it was microwaveable. I would avoid this pub for food.