First of all BURNT croissant received today. The time before this, I asked for a butter croissant and arrived at work to find an almond croissant which I didn't like at all!!Don't expect service with a smile either. The baristers are cold and unbothered.
Ruby Miah
Service as always was very friendly, atmosphere was also good, I had the seasonal millionaires hot chocolate, which wasn't much different to their usual hot chocolate in taste
Freeman
Not very friendly management not like befor more than 20 I drink coffee there but no not enymore need to improve lots looks like is going
Nathan Weetman
Very bad experience. The only staff member on site can often be seen smoking on the front, the stink being an apt warning of the attitude here. When he finally bothers to come and serve you, it's with a very uncaring and blunt manner, bordering on rude.He didn't wash his hands before service, and our drinks were served in paper cups, even though we intended to sit down, and the upstairs section was closed. When asked why, it was hard to make out the thick accent - but it was something along the lines of it can't be cleaned, or he doesn't want to clean it.I got the impression he didn't care about the job, and customers were a mere distraction to his smoke breaks. Predictably, he sat right back outside when he was done serving.This was supposed to be a final coffee out before my partner's C-section, but it made me leave feeling quite bitter. This isn't the service I'd expect from Cafe Nero. Sort it out.
Sam Bullock
Great coffee helpful polite staff. Very clean and tidy.
Kirit Thakore
Great place for first coffee of the day.. better now outside seating is back after shop front refurbishment.
Jedziem Naurlop
Waiting 15 min to order a simple 3spressoBartender not interested in asking for order walks off completly ignoring customer. Would give 0 stars if i could
Iman
Went to cafe Nero and took some reusable cups with me (the Starbucks ones in photo) and asked to make the drink in them and they did just that filling them up depends on the drinks ratio. The drinks were delicious. The mango and passionfruit fruit booster is one of the best summer drinks for sure. The mocha frappe is choclately and sweet and the biscuit iced latte is a sweet coffee drink for biscuit lovers.
Nice coffee like alwyas my partner had ice coffee and crossant this morning. Customer service was ok nice but I believe they should be a bit more active not that sleepy because I asked 4 times today the same question until they understand me but at least at the end everything was ok . I will come back here again
Simon Curran
Very nice barista, bursting with coffee excitement
T White
Not the best Nero in town, looked a bit shabby and dirty. Our order was wrong which meant having to wait. Its very busy and they could really do with some more staff, the ones that were in duty seemed rushed off their feet. Although the place could do with a clean the staff are friendly here.
N35H
Good selection of drinks, fast friendly service
Unlimited Cool
Today 11/02/2023 I stepped into this Caffe Nero to pick up an Uber order, when I checked the hot drinks I found out that they were not properly covered!\\nWhen I said that I can’t pick up the order in that bad condition, un Indian disrespectful woman told me to leave!\\nWhy ?\\nHere is why : they are lazy and disgusting !\\nAs someone whom lived in Italy for very long time, I can easily say that this is not coffee , this is just expensive rubbish served by disrespectful employees!
Amazing coffee n
Better than the usual two chain coffee
First of all BURNT croissant received today. The time before this, I asked for a butter croissant and arrived at work to find an almond croissant which I didn't like at all!!Don't expect service with a smile either. The baristers are cold and unbothered.
Service as always was very friendly, atmosphere was also good, I had the seasonal millionaires hot chocolate, which wasn't much different to their usual hot chocolate in taste
Not very friendly management not like befor more than 20 I drink coffee there but no not enymore need to improve lots looks like is going
Very bad experience. The only staff member on site can often be seen smoking on the front, the stink being an apt warning of the attitude here. When he finally bothers to come and serve you, it's with a very uncaring and blunt manner, bordering on rude.He didn't wash his hands before service, and our drinks were served in paper cups, even though we intended to sit down, and the upstairs section was closed. When asked why, it was hard to make out the thick accent - but it was something along the lines of it can't be cleaned, or he doesn't want to clean it.I got the impression he didn't care about the job, and customers were a mere distraction to his smoke breaks. Predictably, he sat right back outside when he was done serving.This was supposed to be a final coffee out before my partner's C-section, but it made me leave feeling quite bitter. This isn't the service I'd expect from Cafe Nero. Sort it out.
Great coffee helpful polite staff. Very clean and tidy.
Great place for first coffee of the day.. better now outside seating is back after shop front refurbishment.
Waiting 15 min to order a simple 3spressoBartender not interested in asking for order walks off completly ignoring customer. Would give 0 stars if i could
Went to cafe Nero and took some reusable cups with me (the Starbucks ones in photo) and asked to make the drink in them and they did just that filling them up depends on the drinks ratio. The drinks were delicious. The mango and passionfruit fruit booster is one of the best summer drinks for sure. The mocha frappe is choclately and sweet and the biscuit iced latte is a sweet coffee drink for biscuit lovers.
Restaurantji Recommends
Nice coffee like alwyas my partner had ice coffee and crossant this morning. Customer service was ok nice but I believe they should be a bit more active not that sleepy because I asked 4 times today the same question until they understand me but at least at the end everything was ok . I will come back here again
Very nice barista, bursting with coffee excitement
Not the best Nero in town, looked a bit shabby and dirty. Our order was wrong which meant having to wait. Its very busy and they could really do with some more staff, the ones that were in duty seemed rushed off their feet. Although the place could do with a clean the staff are friendly here.
Good selection of drinks, fast friendly service
Today 11/02/2023 I stepped into this Caffe Nero to pick up an Uber order, when I checked the hot drinks I found out that they were not properly covered!\\nWhen I said that I can’t pick up the order in that bad condition, un Indian disrespectful woman told me to leave!\\nWhy ?\\nHere is why : they are lazy and disgusting !\\nAs someone whom lived in Italy for very long time, I can easily say that this is not coffee , this is just expensive rubbish served by disrespectful employees!