I have visited many Chaiiwala branches since its launch, some of them near my residence on regular basis. When the franchise was launched, it was unique idea which attained success and popularity, like McDonalds for Chai lovers. Sadly except their chai which is still good, most other menu items are victims of ready made, reheated food. I paid visit to this branch near the station during my recent visit to Leicester. I ordered Desi Breakfast with Karak tea and Pink Chaii cake later. The lady at till was really pleasant and friendly but thats it. When Omelette is the best item in your breakfast, it isn't a complement. Paratha was like those frozen grocery store reheated Parathas. Daal was worst, it tasted very chemical like something stored/frozen and re-heated. Chaii was good. I don't fancy Pink Chaii cake as Milk cake tastes better with sweeter milk, I just feel its bland with pink tea. I love Chaiiwala. Their success is love letter to Chai lovers. I just hope they return back to their original formula of fresh food rather than cutting corners and searching for shortcuts.
R R
Staff were very friendly & the food came quick. But I wasn’t a fan of their desi breakfast with paratha and beans. The chai was nice though.
Mohamed Ibrahim
Had chai today 17/9/2023 at 9.45pm . Chai was too thin , asked to guy in the till. He didn't response properly went inside. Worst customer service. Having chaiwala for 2year . Taste was worst on that day and the service too. 4.50pounds was wasted. Chaiwala should teach that guy how to deal with customers review. Nothing personal, that's why even didn't mention any colour or ethnicity. Time and date was mentioned, you can check CCTV footage for Confirmation. Thankyou
benan khasawneh
I ordered tea and donuts, and the tea tasted delicious, but the donuts did not taste good, and were oily and greasy
Ahmed Shams
The usual most ordered cha is actually already made and given immediately when ordered.Thus it's not freshly made, and sometimes it's on the colder side.If someone orders chai latte or some less ordered ones, they freshly made it.Rest of the things are amazing.
Kiran Saunto
Fresh quality with the real Indian street taste. Love itKid-friendliness: Very friendly staff who gave good suggestion
Shahram Hamad
Very bad service And they put half of tea they charge full price so bad I never ever go again
Jay BUCKLEY
Just popped in for masala chai and was very concerned that the lady straight after serving me got on a ladder in the middle of restaurant and started to clean the light bulbs in the ceiling ( there were probably 20 in total ) ladder right next to a pram with a toddler in it and I was very concerned abouta) if she tripped the child could have been killed .b) there was dust dripping on food and drinks the customers were eating.I told her to stop and she did but left the ladder in the corner so I am assuming that as soon as I left she probably started cleaning again
Waqas Akram
Good taste and quick service staff's behave very polite
Afrose Dagia
Me and hubby visited the Leicester Granby street Branch on Friday 9th June 2023 @ 10.30am.We were greeted by a staff member named Amir .He looked after us so well from placing the order till us leaving.The service was 10/10 friendly service friendly staff and quick service we didn't have to wait.
Visited leicester grandby Street branch the food was amazing and the service was 10/10 and was amazing specially AMIR who was very friendly, and took care of my order...
Thivaashiny Palanisamy
The staff are really friendly & good service.Pink Chaii is absolutely my favourite.
Hasnein Rajani
Food was excellent after we figured out which one was which. They'd muddled the order up a little but that's okay. Service was a little poor and the atmosphere was alright. But the food was yummy!
Amruta Pawar
Chaii is good but the samosas were not upto the mark. They were very mild in taste (as compared to the authentic Indian samosas)
Paz Sharma
Ordered from this Chaiiwala in Leicester, terrible service. Ordered about 6 items off the menu and it took nearly 35 mins! Absolutely joke!Vegetarian options: Their menu shows items with vegetarian option but some of the vegetarian products are not labelled correctly on thier website.Parking: Payable street parking
I have visited many Chaiiwala branches since its launch, some of them near my residence on regular basis. When the franchise was launched, it was unique idea which attained success and popularity, like McDonalds for Chai lovers. Sadly except their chai which is still good, most other menu items are victims of ready made, reheated food. I paid visit to this branch near the station during my recent visit to Leicester. I ordered Desi Breakfast with Karak tea and Pink Chaii cake later. The lady at till was really pleasant and friendly but thats it. When Omelette is the best item in your breakfast, it isn't a complement. Paratha was like those frozen grocery store reheated Parathas. Daal was worst, it tasted very chemical like something stored/frozen and re-heated. Chaii was good. I don't fancy Pink Chaii cake as Milk cake tastes better with sweeter milk, I just feel its bland with pink tea. I love Chaiiwala. Their success is love letter to Chai lovers. I just hope they return back to their original formula of fresh food rather than cutting corners and searching for shortcuts.
Staff were very friendly & the food came quick. But I wasn’t a fan of their desi breakfast with paratha and beans. The chai was nice though.
Had chai today 17/9/2023 at 9.45pm . Chai was too thin , asked to guy in the till. He didn't response properly went inside. Worst customer service. Having chaiwala for 2year . Taste was worst on that day and the service too. 4.50pounds was wasted. Chaiwala should teach that guy how to deal with customers review. Nothing personal, that's why even didn't mention any colour or ethnicity. Time and date was mentioned, you can check CCTV footage for Confirmation. Thankyou
I ordered tea and donuts, and the tea tasted delicious, but the donuts did not taste good, and were oily and greasy
The usual most ordered cha is actually already made and given immediately when ordered.Thus it's not freshly made, and sometimes it's on the colder side.If someone orders chai latte or some less ordered ones, they freshly made it.Rest of the things are amazing.
Fresh quality with the real Indian street taste. Love itKid-friendliness: Very friendly staff who gave good suggestion
Very bad service And they put half of tea they charge full price so bad I never ever go again
Just popped in for masala chai and was very concerned that the lady straight after serving me got on a ladder in the middle of restaurant and started to clean the light bulbs in the ceiling ( there were probably 20 in total ) ladder right next to a pram with a toddler in it and I was very concerned abouta) if she tripped the child could have been killed .b) there was dust dripping on food and drinks the customers were eating.I told her to stop and she did but left the ladder in the corner so I am assuming that as soon as I left she probably started cleaning again
Good taste and quick service staff's behave very polite
Me and hubby visited the Leicester Granby street Branch on Friday 9th June 2023 @ 10.30am.We were greeted by a staff member named Amir .He looked after us so well from placing the order till us leaving.The service was 10/10 friendly service friendly staff and quick service we didn't have to wait.
Restaurantji Recommends
Visited leicester grandby Street branch the food was amazing and the service was 10/10 and was amazing specially AMIR who was very friendly, and took care of my order...
The staff are really friendly & good service.Pink Chaii is absolutely my favourite.
Food was excellent after we figured out which one was which. They'd muddled the order up a little but that's okay. Service was a little poor and the atmosphere was alright. But the food was yummy!
Chaii is good but the samosas were not upto the mark. They were very mild in taste (as compared to the authentic Indian samosas)
Ordered from this Chaiiwala in Leicester, terrible service. Ordered about 6 items off the menu and it took nearly 35 mins! Absolutely joke!Vegetarian options: Their menu shows items with vegetarian option but some of the vegetarian products are not labelled correctly on thier website.Parking: Payable street parking