What a disappointment. Booked for a small group (9) on my birthday and forced to pre-prder from a 'festive' menu. I opted for the chilli and lime calamari followed by 8oz ribeye, medium rare. The menu stated choice of sauce but had none offered...Our drinks eventually arrived after 45 minutes shortly followed by the first starters... The Calamari liioked like the bottom of a bag bought from iceland, a few scraps of squid in a lot of bredcrumbs cooked in oil that was last changed when the 'festive menu' was introduced accompanied by an undresses salad on browning lettuice ordered at the same time...When the mains eventually started to arrive we were then informed these belonged to another table so we had half the group with food and half without. To make matters worse, what did arrive was mostly cold. 10 minutes later, the remaining mains started to land and my heart sank as I saw the 《10mm 'ribeye' that I received. Just looking at it, it was obvious that it was well done, a prod confirmed this to me. To make matters worse, the fries were so tough they must have been under the heat lamp keeping warm for several hours. This was all served aside the same undressed, browning lettuice as the starter!Given most of us had finished our drinks well before the main course turned up, we were left with only table water for the remainder of the meal...Thank you for a terrible birthday.
Tracy Hyde
We had an excellent meal. I only had a salad so I can't comment on the steaks but I was told they were great and the burgers were also.The waitress was very attentive and great at her job.
Hayley Dobson
Waited at the door for a while before being seated. Waitress came and took our drinks order, on her return we had decided what myself and my daughter wanted to eat, we gave the waitress our starter requests, for main course I chose salmon with new potatoes and salad, the waitress responded that there was no salad, I then requested vegetables, the waitress responded there was no vegetables?!? After a short discussion there was really no feasible explanation as to why there was no salad or vegetables, with this we left. On my way out I asked the staff member who seated as to why she did not mention this on our arrival, she responded that she only just found out ?!?!
Kris G
Xmas meal ordered 3 course starters Calamari was very over cooked no taste was bad, Mains was a turkey roast this was also bad turkey very dry, roast potatoes had been re-heated and really salty, gravy salty we did get a dessert as they didn't add it to our ordered.Service was very slow the staff are trying but it seemed like they needed more staff. Who ever the cooks are need to get our the kitchen the food was not good at all. Don't book for a large group more than 6 as you will be disappointed. Would not book again.
Justine Schraader-Pearson
What a Beautiful Buidling and Ambiance wasted by Poor Service and Horrible Chunks of Meat.The food is average and the high priced Steaks are packed with Sinew.. staff are literally no where to be seen...After repeatedly requesting service.. staff adapted an ignore you approach. Waited 37mins for a child's ice cream?One would argue if they are busy it's understood but its 3pm and the restaurant has 4 tables.We would not be back. I do not recomend, There are better places to part with your money....
marcus young
Not happy. Went here for my brothers birthday. Was seated and waited 45 minutes before we got any drinks. Had waited in total 2 hours and 15 minutes from when we was seated to getting our food. Out of a party of 12, 5 people had steaks, and all steaks were overcooked. Mother ordered calamari as a starter dish, and they had even been overcooked.It was completely unacceptable, and the staff did not want to take responsibility for the lack of bad service or bad food that was being produced, and at times, management was nowhere to be seen when the restaurant was falling apart. There was one female manager who came on the shop floor after I had already waited 2 hours for food. I think they have worked there for a while. She actually cared about what was going on and was sympathetic, but the damage had already been done, and the experience was ruined.There were also other customers there who had the same experience as I was having and had also complained.In the end, our bill came up to £300. I gave them 2 choices, either table is free, or we pay 1 round of drinks. The Bill came up to £37 so we were charged one round of drinks.1 of 2 things went wrong. Either the expeditor lost our ticket, and when it was found, they put it at the back of the ticket queue, or the kitchen had no leader to lead anyone. I think a combination of both and if the ticket did get lost, when it was found, it should have been the first order you work on.This place used to be really good until the owner/manager moved aboard. After that, this place has gone downhill. I hope you can get back to your glory days before you force yourself to close your doors permanently. Carry on the way you are, and you will!
Y KA
We stood at the entrance for a while without being served. Medium rare steak turned into well done. So disappointed.
abdullah akçaba
I highly recommend Middletons steakhouse to anyone seeking an elevated dining experience characterized by exceptional steaks, a refined ambiance, and impeccable service. It’s a haven for steak aficionados and anyone in search of an unforgettable culinary journey. We received great service by Eve. Thank you very much.
Laura
The food was OK when we finally got it but boy was it *slow*. Waited about 90 minutes for mains, noone came to ask if we needed anything else like sauce or more drinks, nightmare trying to get the bill and then a 10% service charge is added! A shame as the building is stunning and it has so much potential to be amazing.Wheelchair accessibility: 5 or so steps into the restuarant with no ramp, very inaccessible to anyone disabled.
Sam Stead
The food was nice but better steaks available for the price.Good service in a lovely building.Unfortunately seated next to a large, very loud group.
Nice place but they don't have enough cooks or staff for the amount of tables and people that actually turn up.Whilst waiting (approximately an hour and a half after which we left as we still had no food). Ordered a double gin, got a single.Was asked by three different waiting staff if we had booked, no one wore a name badge so we couldn't refer to anyone.. one waitress walked off and didn't come back ?.My advice is if it looks busy then leave.Staff seem like they are doing a good job despite their working conditions and the staff we spoke too all seemed lovely people.
Samuel Burton
We visited Middletons as a part of Leicester’s “Restaurant Week” to try their three course set menu that included an alcoholic drink for £14.95.The food was impeccable and delicious, the staff were friendly and attentive, additionally the restaurant itself is atmospherically impressive and grand.Overall, I would highly recommend a visit to this restaurant and would especially encourage others to try the set menu that ordinarily is available during the week, but with restricted times.
Mark Charrington
Thought it would be busier on a Friday evening but luckily I was early enough to be given a bench seat. Tasty scallops with slivers of apple. Sirloin, just over blue the way I like it. Wine adequate, The white chocolate roulade was a nice finish. If only the knives had been
PeterN
Service was really bad. The food took 1 hour to prepare when no one was in the restaurant. The chips were cold. The food was sitting for 15 mins on the counter. Wouldn't recommend for any parties. Kids meal took 45 mins. They forgot the deserts. I had to go to the counter myself and take the food to our table. The staff wasn't anywhere to be seen.
Jane
Staff are pleasant but disorganised. No one asked if we'd like more drinks, had to chase up missing starter, fetch vinegar, fetch dessert menu, go and ask for bill
What a disappointment. Booked for a small group (9) on my birthday and forced to pre-prder from a 'festive' menu. I opted for the chilli and lime calamari followed by 8oz ribeye, medium rare. The menu stated choice of sauce but had none offered...Our drinks eventually arrived after 45 minutes shortly followed by the first starters... The Calamari liioked like the bottom of a bag bought from iceland, a few scraps of squid in a lot of bredcrumbs cooked in oil that was last changed when the 'festive menu' was introduced accompanied by an undresses salad on browning lettuice ordered at the same time...When the mains eventually started to arrive we were then informed these belonged to another table so we had half the group with food and half without. To make matters worse, what did arrive was mostly cold. 10 minutes later, the remaining mains started to land and my heart sank as I saw the 《10mm 'ribeye' that I received. Just looking at it, it was obvious that it was well done, a prod confirmed this to me. To make matters worse, the fries were so tough they must have been under the heat lamp keeping warm for several hours. This was all served aside the same undressed, browning lettuice as the starter!Given most of us had finished our drinks well before the main course turned up, we were left with only table water for the remainder of the meal...Thank you for a terrible birthday.
We had an excellent meal. I only had a salad so I can't comment on the steaks but I was told they were great and the burgers were also.The waitress was very attentive and great at her job.
Waited at the door for a while before being seated. Waitress came and took our drinks order, on her return we had decided what myself and my daughter wanted to eat, we gave the waitress our starter requests, for main course I chose salmon with new potatoes and salad, the waitress responded that there was no salad, I then requested vegetables, the waitress responded there was no vegetables?!? After a short discussion there was really no feasible explanation as to why there was no salad or vegetables, with this we left. On my way out I asked the staff member who seated as to why she did not mention this on our arrival, she responded that she only just found out ?!?!
Xmas meal ordered 3 course starters Calamari was very over cooked no taste was bad, Mains was a turkey roast this was also bad turkey very dry, roast potatoes had been re-heated and really salty, gravy salty we did get a dessert as they didn't add it to our ordered.Service was very slow the staff are trying but it seemed like they needed more staff. Who ever the cooks are need to get our the kitchen the food was not good at all. Don't book for a large group more than 6 as you will be disappointed. Would not book again.
What a Beautiful Buidling and Ambiance wasted by Poor Service and Horrible Chunks of Meat.The food is average and the high priced Steaks are packed with Sinew.. staff are literally no where to be seen...After repeatedly requesting service.. staff adapted an ignore you approach. Waited 37mins for a child's ice cream?One would argue if they are busy it's understood but its 3pm and the restaurant has 4 tables.We would not be back. I do not recomend, There are better places to part with your money....
Not happy. Went here for my brothers birthday. Was seated and waited 45 minutes before we got any drinks. Had waited in total 2 hours and 15 minutes from when we was seated to getting our food. Out of a party of 12, 5 people had steaks, and all steaks were overcooked. Mother ordered calamari as a starter dish, and they had even been overcooked.It was completely unacceptable, and the staff did not want to take responsibility for the lack of bad service or bad food that was being produced, and at times, management was nowhere to be seen when the restaurant was falling apart. There was one female manager who came on the shop floor after I had already waited 2 hours for food. I think they have worked there for a while. She actually cared about what was going on and was sympathetic, but the damage had already been done, and the experience was ruined.There were also other customers there who had the same experience as I was having and had also complained.In the end, our bill came up to £300. I gave them 2 choices, either table is free, or we pay 1 round of drinks. The Bill came up to £37 so we were charged one round of drinks.1 of 2 things went wrong. Either the expeditor lost our ticket, and when it was found, they put it at the back of the ticket queue, or the kitchen had no leader to lead anyone. I think a combination of both and if the ticket did get lost, when it was found, it should have been the first order you work on.This place used to be really good until the owner/manager moved aboard. After that, this place has gone downhill. I hope you can get back to your glory days before you force yourself to close your doors permanently. Carry on the way you are, and you will!
We stood at the entrance for a while without being served. Medium rare steak turned into well done. So disappointed.
I highly recommend Middletons steakhouse to anyone seeking an elevated dining experience characterized by exceptional steaks, a refined ambiance, and impeccable service. It’s a haven for steak aficionados and anyone in search of an unforgettable culinary journey. We received great service by Eve. Thank you very much.
The food was OK when we finally got it but boy was it *slow*. Waited about 90 minutes for mains, noone came to ask if we needed anything else like sauce or more drinks, nightmare trying to get the bill and then a 10% service charge is added! A shame as the building is stunning and it has so much potential to be amazing.Wheelchair accessibility: 5 or so steps into the restuarant with no ramp, very inaccessible to anyone disabled.
The food was nice but better steaks available for the price.Good service in a lovely building.Unfortunately seated next to a large, very loud group.
Restaurantji Recommends
Nice place but they don't have enough cooks or staff for the amount of tables and people that actually turn up.Whilst waiting (approximately an hour and a half after which we left as we still had no food). Ordered a double gin, got a single.Was asked by three different waiting staff if we had booked, no one wore a name badge so we couldn't refer to anyone.. one waitress walked off and didn't come back ?.My advice is if it looks busy then leave.Staff seem like they are doing a good job despite their working conditions and the staff we spoke too all seemed lovely people.
We visited Middletons as a part of Leicester’s “Restaurant Week” to try their three course set menu that included an alcoholic drink for £14.95.The food was impeccable and delicious, the staff were friendly and attentive, additionally the restaurant itself is atmospherically impressive and grand.Overall, I would highly recommend a visit to this restaurant and would especially encourage others to try the set menu that ordinarily is available during the week, but with restricted times.
Thought it would be busier on a Friday evening but luckily I was early enough to be given a bench seat. Tasty scallops with slivers of apple. Sirloin, just over blue the way I like it. Wine adequate, The white chocolate roulade was a nice finish. If only the knives had been
Service was really bad. The food took 1 hour to prepare when no one was in the restaurant. The chips were cold. The food was sitting for 15 mins on the counter. Wouldn't recommend for any parties. Kids meal took 45 mins. They forgot the deserts. I had to go to the counter myself and take the food to our table. The staff wasn't anywhere to be seen.
Staff are pleasant but disorganised. No one asked if we'd like more drinks, had to chase up missing starter, fetch vinegar, fetch dessert menu, go and ask for bill