Good pizza for a chain and pleasantly surprised when the amount charged was about ten quid cheaper than I thought from the menu. Take out only, so can't comment on 'atmosphere'.
Alex Cărăvan
Everywhere it was offer buy one get one free, i ordered a large one i was waiting for more than an hour and surprise, i received just one! Disgusted!
shevin barkho
Very bad customer service from the manger who was so rude and not wiling to offer any alternative/ she was happy to loose a customer just to prove herself right very cheap service never spend a £1 at this brunch who is run by such a cheap manger ??????
Amar Gorania
Pizza was very oily and the 'garlic' sauce was butter. Wouldn't recommend.
George Kyriacou
Took my order via online at 10:20 (store closes at 11) when I got there at 10:30 sorry we’re closed. Took my money and no pizza shocking customer service
preet khera
I ordered thin mediums and have mentioned to be well cooked. They assured it will be well cooked but when the pizzas arrived it was not well cooked. When I called them to inform that you missed to well cook them, they said thin mediums cannot be over cooked. This should have been conveyed when the order was placed. They also mentioned that the owner has now changed and they work as per their way. I believe it should however not affect the quality. But I was not at all satisfied with the pizzas this time.
Neha Ramaiya
I made an online order back in February and the money was taken out of my account. When I reached the store, it was closed before the closing time. I was promised the money would come into my account in 10days which it did not. Everytime I asked the same thing was said and then excuses made that the delay was because of new owners. A couple weeks ago they said I could order the same order again and it wouldn't be charged. When I went to do this they claimed the money had come back into my account which it hasn't and then changed the story that I'd already claimed the order. Completely ridiculous that something as simple as issuing refund takes this long
Kourtney White
Good food but they hire terrible staff. I rang 'please can I make a order for delivery ' ' yeahh ' he replies then slams the phone down. 30 minutes of continous ringing since and no answer. They have got my oder wrong before giving me Ben and jerries dairy instead of non dairy to which they said they don't do refunds and as I can't physically eat dairy I had to throw it away. They get confused and the orders wrong when repeating back and the delivery time is very long considering I live down the road.
Susannah Barratt
The pizzas are expensive but they tasted delicious though.
Samantha Powell
I spoke to someone called Kunj. He started swearing down the phone to me and saying racist comments. When i tried to speak he over spoke and shouted. The worst customer service ive ever received! Told me to watch my back so if you want to have death threats for no reason at all then go ahead and order but personally I wouldn’t! When i asked to speak to his manager he acted like he put someone else on the phone and started calling me a different name! This boy is dangerous and abusive! Avoid!!!! Pappa johns needs to look close at their staff and hire well mannered people! When i said i wanted to complain he laughed and said yes so i guess pappa johns dont care for their customers?
Pizza was very oily and the 'garlic' sauce was butter. Wouldn't recommend.
Jeremy Spencer Lines
Very disappointed...pizza was very very expensive and therefore overpriced for what we received , toppings were sparse and the crust was too big , and it arrived cold.. felt like it was a complete waste of good money..will not use them again ! I would rather go hungry. than give this place my business! In future !!
ImOntheroadagain74
After trying Pizza Hut (by mistake) I came back to here, I should have stayed here. The dough is just the best tasting of all pizza chains. The Bee Sting is a fab pizza. The chilly cheese bites are lovely I could just eat 3 portions of those on their own! Lovely food, lots of deals which leave a decent price for your food. Quick delivery.
Huawei P8 Max
Bought a pizza over a year ago and it was terrible and I ordered it today thinking they must have improved but it was much more terrible then last time - it was really chewy and no taste and fake cheese and dough and topping - didn't taste like pizza at all - really very unhappy actually disappointed - should have got American Pizza or Pizza Hut instead
Marie Kent
Used to be good, but lately have been put off. The last two times we have ordered, food has been horrible. Hair in pizza, burnt cookie and attitude from staff when calling to rectify. I wouldn't order again
Good pizza for a chain and pleasantly surprised when the amount charged was about ten quid cheaper than I thought from the menu. Take out only, so can't comment on 'atmosphere'.
Everywhere it was offer buy one get one free, i ordered a large one i was waiting for more than an hour and surprise, i received just one! Disgusted!
Very bad customer service from the manger who was so rude and not wiling to offer any alternative/ she was happy to loose a customer just to prove herself right very cheap service never spend a £1 at this brunch who is run by such a cheap manger ??????
Pizza was very oily and the 'garlic' sauce was butter. Wouldn't recommend.
Took my order via online at 10:20 (store closes at 11) when I got there at 10:30 sorry we’re closed. Took my money and no pizza shocking customer service
I ordered thin mediums and have mentioned to be well cooked. They assured it will be well cooked but when the pizzas arrived it was not well cooked. When I called them to inform that you missed to well cook them, they said thin mediums cannot be over cooked. This should have been conveyed when the order was placed. They also mentioned that the owner has now changed and they work as per their way. I believe it should however not affect the quality. But I was not at all satisfied with the pizzas this time.
I made an online order back in February and the money was taken out of my account. When I reached the store, it was closed before the closing time. I was promised the money would come into my account in 10days which it did not. Everytime I asked the same thing was said and then excuses made that the delay was because of new owners. A couple weeks ago they said I could order the same order again and it wouldn't be charged. When I went to do this they claimed the money had come back into my account which it hasn't and then changed the story that I'd already claimed the order. Completely ridiculous that something as simple as issuing refund takes this long
Good food but they hire terrible staff. I rang 'please can I make a order for delivery ' ' yeahh ' he replies then slams the phone down. 30 minutes of continous ringing since and no answer. They have got my oder wrong before giving me Ben and jerries dairy instead of non dairy to which they said they don't do refunds and as I can't physically eat dairy I had to throw it away. They get confused and the orders wrong when repeating back and the delivery time is very long considering I live down the road.
The pizzas are expensive but they tasted delicious though.
I spoke to someone called Kunj. He started swearing down the phone to me and saying racist comments. When i tried to speak he over spoke and shouted. The worst customer service ive ever received! Told me to watch my back so if you want to have death threats for no reason at all then go ahead and order but personally I wouldn’t! When i asked to speak to his manager he acted like he put someone else on the phone and started calling me a different name! This boy is dangerous and abusive! Avoid!!!! Pappa johns needs to look close at their staff and hire well mannered people! When i said i wanted to complain he laughed and said yes so i guess pappa johns dont care for their customers?
Restaurantji Recommends
Pizza was very oily and the 'garlic' sauce was butter. Wouldn't recommend.
Very disappointed...pizza was very very expensive and therefore overpriced for what we received , toppings were sparse and the crust was too big , and it arrived cold.. felt like it was a complete waste of good money..will not use them again ! I would rather go hungry. than give this place my business! In future !!
After trying Pizza Hut (by mistake) I came back to here, I should have stayed here. The dough is just the best tasting of all pizza chains. The Bee Sting is a fab pizza. The chilly cheese bites are lovely I could just eat 3 portions of those on their own! Lovely food, lots of deals which leave a decent price for your food. Quick delivery.
Bought a pizza over a year ago and it was terrible and I ordered it today thinking they must have improved but it was much more terrible then last time - it was really chewy and no taste and fake cheese and dough and topping - didn't taste like pizza at all - really very unhappy actually disappointed - should have got American Pizza or Pizza Hut instead
Used to be good, but lately have been put off. The last two times we have ordered, food has been horrible. Hair in pizza, burnt cookie and attitude from staff when calling to rectify. I wouldn't order again