Not best with keeping to there timings and food ain't the best really.
Dave sc
Used to order from justeat when they were there but this restaurant is the best for pizzas, really enjoyed tonights
Andy Brown
We just had burgers from here, was really nice, compliments to the chef.
christine LOVEGROVE
Burgers are nice but the pizza is not good
sarun abraham
Good atmosphere and friendly attitude
Hannah Gibson
We found “the best pizza place ever” a couple of months ago after receiving a Pizza Point leaflet through our door in Broughton Astley. We’ve had outstanding food and service since… Until tonight!!!!Ordered online at 18:30 and the estimated time of arrival was 60 minutes. An hour and 21 minutes later, I called them and asked where our order was and I was told “we’ll send it out now”.30 minutes later… Still no order!! I rang again and was told “it’s definitely on its way now, it should literally be arriving any minute”. Five minutes later, it did… Pizza - stone cold that it’s inedible. Kebab meat - cold and disgusting. Chicken nuggets - taste like they’ve been reheated. Cheesy fries - ok…Upon ringing to explain/complain, I was told that “the chefs had to break for Ramadan, hence us being behind”. I explained that I fully understand this but suggested that maybe this should have been pointed out upon people ordering and that the 60 minute delivery time should be changed to a longer time frame… I explained we have spent £40 on food and that the two hour wait wasn’t good enough, after 2 whole minutes on hold, I was politely offered to be resent the hotter versions of the cold food I’d ordered but I couldn’t be confident that this would arrive in sufficient time when I’d originally planned to be eating at 19:30 and this conversation was at 20:30. No offer of a credit voucher or refund for the cold and inedible food that is spent a lot of money on. Sad to say that we won’t be ordering from Pizza Point again — the food and customer service has been a big fat 0 this evening. Extremely disappointed.
David Yates
Food always arrives fast and hot, friendly service and the food is always great!
hannahgibson6
We found “the best pizza place ever” a couple of months ago after receiving a Pizza Point leaflet through our door in Broughton Astley. We’ve had outstanding food and service since… Until tonight!!!! Ordered online at 18:30 and the estimated time of arrival was 60 minutes. An hour and 21 minutes later, I called them and asked where our order was and I was told “we’ll send it out now”. 30 minutes later… Still no order!! I rang again and was told “it’s definitely on its way now, it should literally be arriving any minute”. Five minutes later, it did… Pizza - stone cold that it’s inedible. Kebab meat - cold and disgusting. Chicken nuggets - taste like they’ve been reheated. Cheesy fries - ok… Upon ringing to explain/complain, I was told that “the chefs had to break for Ramadan, hence us being behind”. I explained that I fully understand this but suggested that maybe this should have been pointed out upon people ordering and that the 60 minute delivery time should be changed to a longer time frame… I explained we have spent £40 on food and that the two hour wait wasn’t good enough, after 2 whole minutes on hold, I was politely offered to be resent the hotter versions of the cold food I’d ordered but I couldn’t be confident that this would arrive in sufficient time when I’d originally planned to be eating at 19:30 and this conversation was at 20:30. No offer of a credit voucher or refund for the cold and inedible food that is spent a lot of money on. Sad to say that we won’t be ordering from Pizza Point again — the food and customer service has been a big fat 0 this evening. Extremely disappointed.
JP
£7.20 for a quarter pounder cheeseburger meal way overpriced! And to top it off I didn’t even get a burger grilled fresh they chucked a pre cooked one on the grill, lovely just what I want, So I’m paying £7.20 for reheated food not good enough should be cooking me a fresh burger for that price.
This place was terrible delivery a year ago and attitude stank ,now it’s much improved under new ownership I think foods great ,only downside is could be a little hotter when it arrives but other than that quality is good to great
Sam Butler
Food is great. Bit waited nearly 90mins (still waiting as I write this) for our order which is unacceptable. I called to be told 'it's on it's way'The app counts down and says you can track your order but clearly doesn't work properly. I won't be ordering again
Stephen pridmore
Amazing food everytime, lovely family run Business!!
Travis Johnoson
Fantastic food all round and the kababs are to die forAllways on time what more can you ask for ??
Great pizza?
Not best with keeping to there timings and food ain't the best really.
Used to order from justeat when they were there but this restaurant is the best for pizzas, really enjoyed tonights
We just had burgers from here, was really nice, compliments to the chef.
Burgers are nice but the pizza is not good
Good atmosphere and friendly attitude
We found “the best pizza place ever” a couple of months ago after receiving a Pizza Point leaflet through our door in Broughton Astley. We’ve had outstanding food and service since… Until tonight!!!!Ordered online at 18:30 and the estimated time of arrival was 60 minutes. An hour and 21 minutes later, I called them and asked where our order was and I was told “we’ll send it out now”.30 minutes later… Still no order!! I rang again and was told “it’s definitely on its way now, it should literally be arriving any minute”. Five minutes later, it did… Pizza - stone cold that it’s inedible. Kebab meat - cold and disgusting. Chicken nuggets - taste like they’ve been reheated. Cheesy fries - ok…Upon ringing to explain/complain, I was told that “the chefs had to break for Ramadan, hence us being behind”. I explained that I fully understand this but suggested that maybe this should have been pointed out upon people ordering and that the 60 minute delivery time should be changed to a longer time frame… I explained we have spent £40 on food and that the two hour wait wasn’t good enough, after 2 whole minutes on hold, I was politely offered to be resent the hotter versions of the cold food I’d ordered but I couldn’t be confident that this would arrive in sufficient time when I’d originally planned to be eating at 19:30 and this conversation was at 20:30. No offer of a credit voucher or refund for the cold and inedible food that is spent a lot of money on. Sad to say that we won’t be ordering from Pizza Point again — the food and customer service has been a big fat 0 this evening. Extremely disappointed.
Food always arrives fast and hot, friendly service and the food is always great!
We found “the best pizza place ever” a couple of months ago after receiving a Pizza Point leaflet through our door in Broughton Astley. We’ve had outstanding food and service since… Until tonight!!!! Ordered online at 18:30 and the estimated time of arrival was 60 minutes. An hour and 21 minutes later, I called them and asked where our order was and I was told “we’ll send it out now”. 30 minutes later… Still no order!! I rang again and was told “it’s definitely on its way now, it should literally be arriving any minute”. Five minutes later, it did… Pizza - stone cold that it’s inedible. Kebab meat - cold and disgusting. Chicken nuggets - taste like they’ve been reheated. Cheesy fries - ok… Upon ringing to explain/complain, I was told that “the chefs had to break for Ramadan, hence us being behind”. I explained that I fully understand this but suggested that maybe this should have been pointed out upon people ordering and that the 60 minute delivery time should be changed to a longer time frame… I explained we have spent £40 on food and that the two hour wait wasn’t good enough, after 2 whole minutes on hold, I was politely offered to be resent the hotter versions of the cold food I’d ordered but I couldn’t be confident that this would arrive in sufficient time when I’d originally planned to be eating at 19:30 and this conversation was at 20:30. No offer of a credit voucher or refund for the cold and inedible food that is spent a lot of money on. Sad to say that we won’t be ordering from Pizza Point again — the food and customer service has been a big fat 0 this evening. Extremely disappointed.
£7.20 for a quarter pounder cheeseburger meal way overpriced! And to top it off I didn’t even get a burger grilled fresh they chucked a pre cooked one on the grill, lovely just what I want, So I’m paying £7.20 for reheated food not good enough should be cooking me a fresh burger for that price.
Restaurantji Recommends
Never had a problem good staff great food
This place was terrible delivery a year ago and attitude stank ,now it’s much improved under new ownership I think foods great ,only downside is could be a little hotter when it arrives but other than that quality is good to great
Food is great. Bit waited nearly 90mins (still waiting as I write this) for our order which is unacceptable. I called to be told 'it's on it's way'The app counts down and says you can track your order but clearly doesn't work properly. I won't be ordering again
Amazing food everytime, lovely family run Business!!
Fantastic food all round and the kababs are to die forAllways on time what more can you ask for ??