I've decided to leave a review following yet another display of appalling service. It's not the first time I've had an issue with deliveries being ridiculously late. Previously, when I've chased up deliveries, it's become quite clear they've either forgotten or just not bothered. Another case in point this evening. Ordered approx 18:40, with email confirmation that it would be circa 60 mins. Fine with that...it's a Saturday night.....called them at 19:45 to see where it was (wife is T1 diabetic so timing can kinda be important...) to be told another 20 mins....called again circa 20:15 to be told 5 mins. I then call at 20:40 to be told that they've been busy..... Finally arrived at approx 20:50....wife is now having to deal with a hypo due to sugar levels dropping too low. An absolute shambles of a business, in Lutterworth specifically
stuartR001
I've had a couple of kebabs from the Lutterworth branch. Very sub-par - meat is like it's been boiled rather than grilled. I gave up for a while but ordered a pizza this evening. Worst. Mistake. Ever. Mushy base, no flavour, cheese with no texture. Was like a gluten free, vegan, diet pizza. (And I've had a vegan pizza and enjoyed it). I seriously would have preferred a super market pizza to what I got. I called the branch and gave them a choice; I would drive it back to them, at my time and expense, for a refund or; I could say what I liked online. Dear reader, the string of four letter words I received have given me chance to say what I like. I would recommend this establishment to the recently lobotomised.
sashabT8220CP
Can never beat a TJs. The staff are lovely. The food is great and perfect for drinking food. Their garlic pizza bread is to die for ?
joepaul18066
I have been using this take away for over a year, recently the prices have risen and the quality of the food has plummeted. Tonight’s food was the worse ever, salad consisted of lettuce and cabbage, the Nan bread was only half, the chicken Shish had no onion or pepper and I can say that you have lost a customer. I would sooner go without. Disappointed
O4027KRahmadr
Very bad quality, Disgusting . Burnet food. Awful taste. Will never come back Avoid by al means ………..
GoPlaces425605
Lamb Shish kebab with salad so good! Always order from the Clarendon Park branch and have never been disappointed. Lamb is tasty and tender, salad is fresh. It's the best for takeaway kebab!
Debbie A
Over the last few months i have ordered fro tjs lutterworth and have had problems with the last 3 deliveries. 1 hour late on delivery Order was wrong 2 hourr late on delivery as they hadnt even picked up the order from their site.
367danielle
We ordered food at 6:30pm on Uber Eats with an estimated arrival time of 7:35pm. It is now 9:30pm and our order has still not arrived. Four phone calls to the restaurant and multiple promises that it is on the way when clearly it isn’t. Staff are extremely rude and don’t have any customer care. Massively disappointed. Asked to cancel the order and get a refund which was refused as they said it was on the way so there was nothing for them to cancel, ridiculous! Do not waste your time with this poor excuse of a takeaway restaurant, not happy at all!!!
paulinebI5290HE
Shocked to see staff not wearing gloves to prepare food, picking up pizza toppings with bare hands and putting on pizzas, very unhygienic especially with the current covid situation!
robynsK3920QT
never again will i order from here! ordered 2 pizzas and a portion of chips they were cold had to wait over an hour for them to arrive over cooked and burnt on top and undercooked at the bottom didn’t even have an base sauce on it!!! when i rang up they said maybe just a little less sauce didn’t seem to care about the quality of food they produced at all rude staff and overall vile wouldn’t recommend ordering from there!
My daughter was there last night with friends and was waiting for food. Some girls were there waiting to and started on my daughter and her friends. The staff kicked them out and locked my daughter inside to keep them safe and made sure her and her friends were safe. I appreciate this from the staff and my daughter also said the food was great. Thankyou to all staff for great food and keeping my daughter and her friends safe!
I've decided to leave a review following yet another display of appalling service. It's not the first time I've had an issue with deliveries being ridiculously late. Previously, when I've chased up deliveries, it's become quite clear they've either forgotten or just not bothered. Another case in point this evening. Ordered approx 18:40, with email confirmation that it would be circa 60 mins. Fine with that...it's a Saturday night.....called them at 19:45 to see where it was (wife is T1 diabetic so timing can kinda be important...) to be told another 20 mins....called again circa 20:15 to be told 5 mins. I then call at 20:40 to be told that they've been busy..... Finally arrived at approx 20:50....wife is now having to deal with a hypo due to sugar levels dropping too low. An absolute shambles of a business, in Lutterworth specifically
I've had a couple of kebabs from the Lutterworth branch. Very sub-par - meat is like it's been boiled rather than grilled. I gave up for a while but ordered a pizza this evening. Worst. Mistake. Ever. Mushy base, no flavour, cheese with no texture. Was like a gluten free, vegan, diet pizza. (And I've had a vegan pizza and enjoyed it). I seriously would have preferred a super market pizza to what I got. I called the branch and gave them a choice; I would drive it back to them, at my time and expense, for a refund or; I could say what I liked online. Dear reader, the string of four letter words I received have given me chance to say what I like. I would recommend this establishment to the recently lobotomised.
Can never beat a TJs. The staff are lovely. The food is great and perfect for drinking food. Their garlic pizza bread is to die for ?
I have been using this take away for over a year, recently the prices have risen and the quality of the food has plummeted. Tonight’s food was the worse ever, salad consisted of lettuce and cabbage, the Nan bread was only half, the chicken Shish had no onion or pepper and I can say that you have lost a customer. I would sooner go without. Disappointed
Very bad quality, Disgusting . Burnet food. Awful taste. Will never come back Avoid by al means ………..
Lamb Shish kebab with salad so good! Always order from the Clarendon Park branch and have never been disappointed. Lamb is tasty and tender, salad is fresh. It's the best for takeaway kebab!
Over the last few months i have ordered fro tjs lutterworth and have had problems with the last 3 deliveries. 1 hour late on delivery Order was wrong 2 hourr late on delivery as they hadnt even picked up the order from their site.
We ordered food at 6:30pm on Uber Eats with an estimated arrival time of 7:35pm. It is now 9:30pm and our order has still not arrived. Four phone calls to the restaurant and multiple promises that it is on the way when clearly it isn’t. Staff are extremely rude and don’t have any customer care. Massively disappointed. Asked to cancel the order and get a refund which was refused as they said it was on the way so there was nothing for them to cancel, ridiculous! Do not waste your time with this poor excuse of a takeaway restaurant, not happy at all!!!
Shocked to see staff not wearing gloves to prepare food, picking up pizza toppings with bare hands and putting on pizzas, very unhygienic especially with the current covid situation!
never again will i order from here! ordered 2 pizzas and a portion of chips they were cold had to wait over an hour for them to arrive over cooked and burnt on top and undercooked at the bottom didn’t even have an base sauce on it!!! when i rang up they said maybe just a little less sauce didn’t seem to care about the quality of food they produced at all rude staff and overall vile wouldn’t recommend ordering from there!
Restaurantji Recommends
My daughter was there last night with friends and was waiting for food. Some girls were there waiting to and started on my daughter and her friends. The staff kicked them out and locked my daughter inside to keep them safe and made sure her and her friends were safe. I appreciate this from the staff and my daughter also said the food was great. Thankyou to all staff for great food and keeping my daughter and her friends safe!